Internal Medicine Consultant
Mars
Travel Consultant
Internova Travel Group
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $38,294 - $62,826 per year
Job Level
Mid-LevelSenior
About the role
- Provide highly personalized travel consulting services to valued customers, including but not limited to air, hotel, car, and limo.
- Support an established Principal Advisor who has a high-volume, fast-paced business.
- Understand, evaluate, assess, and support our client’s assistance needs and offer the best professional advice to solve travel and transportation problems and timing.
- Identify, prioritize and decide what tasks are necessary to fulfill the needs of the client.
- Investigate and make recommendations with minimal help, direction, and supervision.
- Finalize air, car, and hotel bookings, issue tickets, and handle invoicing, exchanges, MCOs, voids and refunds by utilizing the Sabre reservation system.
- Ensure that booked and confirmed travel is reconfirmed prior to travel and use problem-solving abilities throughout the client’s trip.
- Perform quality control; independently review client reservations for accuracy and quality.
- Research destinations, accommodations, travel advisories, reviews, and costs to best meet customer travel objectives.
- Handle most customer service issues directly with the appropriate vendor(s) to achieve the best resolution while keeping the independent advisor informed.
- International travel planning with knowledge of world geography, routing, faring and international requirements of traveling to foreign countries.
Requirements
- Bachelor’s Degree or at least three (3) years of experience as a full-time travel agent, booking domestic and international travel, using public and private carriers.
- Must be a self-starter who can independently, with minimal supervision and assistance, service the travel and other concierge needs of GTC clients efficiently, accurately, and with a personal touch, while always maintaining a professional demeanor and positive attitude.
- Strong knowledge of Sabre reservation system (preferably in graphical mode) including GDS formats, short cuts, enhancements, pricing, fare calculations, e-ticketing, and exchanges.
- Knowledge of an Online booking tool (Concur) and use of finishing scripts in Sabre a plus.
- Strong verbal and written communication skills to clearly relay information to clients and counsel them on all their travel options.
- Able to work a flexible schedule, including evenings and weekends, to respond to clients when necessary.
- Excellent dispute resolution skills.
- Must be well-organized and detail oriented.
- Enthusiasm and willingness to learn
- Thrive in a fast-paced environment and be able to handle multiple responsibilities.
Benefits
- choice of two medical plans and two dental plans
- vision insurance
- flexible spending accounts (FSAs)
- company-paid life insurance and AD&D
- optional additional life insurance and AD&D
- disability insurance
- paid parental leave
- paid time off
- 401k Plan with company match
- discounted employee travel options
- access to LinkedIn Learning webinars and courses
- Discounted pet insurance and auto, home, & renters insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
travel consultingbooking domestic travelbooking international travelticketinginvoicingproblem-solvingquality controlfare calculationse-ticketingdispute resolution
Soft skills
self-starterindependentprofessional demeanorpositive attitudestrong communication skillswell-organizeddetail orientedenthusiasmwillingness to learnability to handle multiple responsibilities
Certifications
Bachelor's Degree
