Utilize clinical experience and skills to assess, plan, implement, coordinate, monitor and evaluate options to facilitate appropriate healthcare services/benefits for members
Gather clinical information and apply clinical criteria/guidelines, policies, procedures and clinical judgment to render coverage determinations/recommendations along the continuum of care
Communicate with providers and other parties to facilitate care/treatment
Identify members for referral opportunities to integrate with other products, services and/or programs
Identify opportunities to promote quality and effectiveness of healthcare services and benefit utilization
Consult and lend expertise to internal and external constituents in the coordination and administration of the utilization/benefit management function
Perform documentation and computer-based tasks in a typical office working environment, including prolonged sitting, telephone communication and typing on a PC
Requirements
2+ years of experience as a Registered Nurse in adult acute care/critical care setting
Active current and unrestricted RN licensure in state of residence
Associates Degree required; Bachelors in Science & Nursing preferred
Utilization Management is a 24/7 operation; work schedules will include weekends, holidays, and evening hours
Proficiency with computer skills, including navigating multiple systems and keyboarding
Effective verbal and written communication skills
Ability to multitask, prioritize and effectively adapt to a fast paced changing environment
2+ years clinical experience in med surg or specialty area (preferred)
Managed Care experience preferred, especially Utilization Management
Preference for those residing in EST zones
Benefits
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
Eligible for a CVS Health bonus, commission or short-term incentive program