Vice President, Advisor Success – Entertainment Travel
Internova Travel Group
Vice President, Advisor Success – Entertainment Travel
Internova Travel Group
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $113,899 - $199,324 per year
Job Level
Lead
About the role
- Drive overall Production and Entertainment strategy for Independent Contractor Group
- Analyze the market and build a growth plan (including offshore) and measure growth of the program
- Deliver high-quality advisor support with a robust, knowledgeable support team
- Manage a team of managers and directors who manage a portfolio of advisors
- Responsible for advisor growth, engagement, and retention
- Oversee regional and local managers and their staff; establish expectations for leadership team
- Direct staffing, training, and performance evaluations to develop and control sales and service programs
- Monitor customer preferences to focus recruiting efforts and partner with head of advisor recruiting
- Establish world class technology platform with IT
- Advise dealers and distributors on policies and operating procedures
- Represent company at trade association meetings to promote products
- Build Entertainment segment growth plans and partner with Supplier Partner groups
- Develop and oversee advisor communities and center of expertise in Entertainment
- Establish annual net promoter score and strategic plan for advisor events and recognition
- Schedule, build agenda for and conduct monthly GTC meetings
- Partner with Learning & Development on advisor/employee development needs
- Strategize on cost to serve model and oversee advisor contract renegotiations
- Own strategy and execution of new advisor compensation model
- Improve adoption of preferred suppliers and leverage advisor base for ROI
- Ensure account management teams provide individual business growth and development plans
- Build Advisor Consulting structure including cadence of account reviews
Requirements
- A minimum of 10 years of leadership experience in a Travel Agency capacity in an IC environment preferred
- Knowledgeable and experienced with financial reporting, forecasting & modeling exercises, workforce optimization
- Able to forecast benefits & deliver value when investing in incremental resources and/or technologies
- Demonstrated strategic planning, analytical and problem solving skills
- Demonstrated leadership and vision in managing large staff groups, major projects, and initiatives
- Ability to interact across all levels of the organization with excellent interpersonal, negotiation and conflict resolution skills
- Proven leadership skills including managing through change, integrations, etc.
- Passion and proven track record for meeting and exceeding budget requirements and objectives, team building and cross functional management cooperation
- Ability to travel internationally up to 50% of the time
Benefits
- choice of two medical plans
- two dental plans
- vision insurance
- flexible spending accounts (FSAs)
- company-paid life insurance and AD&D
- optional additional life insurance and AD&D
- disability insurance
- paid parental leave
- paid time off
- 401k Plan with company match
- discounted employee travel options
- access to LinkedIn Learning webinars and courses
- Discounted pet insurance and auto, home, & renters insurance
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
financial reportingforecastingmodeling exercisesworkforce optimizationstrategic planninganalytical skillsproblem solvingadvisor compensation modelaccount managementperformance evaluations
Soft skills
leadershipinterpersonal skillsnegotiationconflict resolutionteam buildingcross functional managementvisionchange managementcommunicationstrategic thinking
