International Justice Mission

Controller

• Direct a global team of finance directors and their teams of accountants, maximizing collaboration, communication, professional development, and achievement of team objectives
• Develop the professional, spiritual, and social capabilities of staff to enhance personal growth and effective performance aligned with IJM’s mission
• Recruit, retain, and develop a global accounting team with strong technical and analytical capabilities and excellent internal customer service skills
• Develop annual and long-term strategies for the global accounting team aligned with divisional and organizational goals
• Serve as backup for the Senior Vice President, Accounting
• Maintain close relationships with regional leadership, program, and grants management staff to strengthen financial operations and support program goals
• Collaborate with regional leadership to ensure global finance standardization efforts are appropriate, clearly communicated, documented, and supported with training
• Partner with revenue accounting, treasury, and FP&A teams on areas of intersecting responsibility
• Develop and update global accounting and finance policies and procedures to ensure internal controls, consistency, and compliance with local, donor, and regulatory requirements
• Collaborate with regional and country finance leaders to develop and update local supplement and best practice manuals
• Partner with the Grants Management team to develop grant management resources and support staff training and award start-up workshops
• Identify training needs and provide resources to support continuous improvement and professional development of finance staff
• Provide coaching and mentoring to team members to support professional and spiritual growth
• Develop and enhance training materials and accounting guidance for field office onboarding and ongoing support
• Provide on-site financial support and training to field offices as needed
• Oversee document management for global consolidated financial operations and award documentation to support annual audits
• Oversee preparation and review of award budgets to ensure accurate costing and full cost recovery
• Lead monthly global consolidation, review, and reconciliation of income, expenses, and balance sheet accounts in accordance with GAAP
• Support and review grant implementation, expenditure analysis, and reporting to ensure compliance with donor terms and conditions
• Monitor and enforce compliance with financial policies and procedures
• Identify and recruit qualified finance staff to support IJM’s strategic goals and mission
• Serve as a resource to country directors and regional leadership in finance staffing, job design, recruitment, and training

Assistant Controller, Global Finance & Accounting

Solutions Engineer

• Influence and support a collaborative process to architect, build, implement, and manage a bespoke global risk management framework tailored to the organization’s high-risk operational context
• Take a human-centered and behavior-focused approach to all asset design and development efforts
• Facilitate testing, refinement, piloting, iteration and scale-ready rollouts of all risk management framework assets or components
• Develop, socialize and drive adoption of the organization’s risk language, risk appetite and tolerance
• Facilitate end-to-end risk transformation program delivery for strategic initiatives and framework development milestones
• Develop and share program and project OKRs/KPIs and status updates
• Focus on the “One Thing” – protecting 500 million people living in poverty from violence
• Investigate what is working well in risk management at IJM and how we can do more of it
• Identify where the organization can remove friction points and administrative bottlenecks in risk management and transformation
• Develop strategic partnerships across the organization with relevant SMEs, program and country teams, external consultants, and peers across the division to create open dialogue and relationships based on trust
• Participate in a variety of cross-functional, initiative-specific project teams to represent and make a contribution on behalf of the risk organization

Risk Solutions Manager

Artificial Intelligence

• Partner with stakeholders across IJM to mature the enterprise Data Governance program, helping define how data is classified, managed, shared, and retained across its lifecycle.
• Help establish and scale a global Data Stewardship model, enabling business ownership, data quality, and trusted data practices.
• Collaborate with Data & Technology teams to embed governance into data platforms, architecture, analytics, and AI initiatives.
• Support the development of common definitions, standards, lineage, and stewardship practices that strengthen trust in data.
• Help position governance as a strategic enabler of IJM’s data and AI roadmap, balancing accessibility, usability, and protection.
• Partner with business and technology leaders to reduce friction for responsible innovation while maintaining appropriate safeguards.
• Support scalable, mission-aligned AI use cases by promoting clear governance, transparency, and responsible data practices.
• Partner with AI, Legal, and Technology leaders to help establish practical guardrails for Agentic AI systems and emerging technologies.
• Support frameworks for responsible data access, minimization, consent, and appropriate use in autonomous and semi-autonomous workflows.
• Help governance practices evolve alongside innovation to responsibly enable new capabilities without unnecessarily slowing progress.
• Partner closely with Legal Counsel to operationalize IJM’s global privacy and data protection practices.
• Help translate legal and regulatory requirements into scalable processes, controls, and technology practices.
• Promote Privacy by Design, data minimization, and responsible data handling across systems, products, and AI solutions.
• Collaborate with Risk & Compliance partners to help develop and maintain data-specific risk frameworks, controls, and metrics.
• Support integration of data-related risks into enterprise risk management processes and reporting.
• Partner across teams to strengthen readiness for evolving data and AI-related obligations.
• Work closely with Cybersecurity teams to align data protection requirements with technical security controls.
• Help translate governance and privacy needs into practical guidance for access management, encryption, DLP, and sensitive data handling.
• Support prioritization of protections for IJM’s most sensitive and mission-critical information.
• Partner with Cybersecurity, Legal, and Risk teams to coordinate the data privacy and governance aspects of incidents involving sensitive information.
• Support lessons learned and continuous improvement in data handling, governance, and protection practices.
• Collaborate with Procurement, Risk, and Legal teams to support third-party data protection and privacy assessments.
• Help promote responsible and compliant data practices across digital channels, including web, mobile, and emerging engagement platforms.
• Partner with learning and business teams to promote data governance, privacy, and responsible AI awareness.
• Equip Data Stewards and business leaders with tools and practices to responsibly manage and leverage data.
• Foster a culture of stewardship, trust, responsible innovation, and ethical AI use.

Vice President, Data and AI Governance, Protection

Vice President

• Develop and execute an enterprise data and insights strategy aligned with marketing and fundraising goals;
• Serve as a strategic thought partner to executive leadership on data-driven growth opportunities, donor trends, and performance optimization;
• Champion a culture of data literacy and evidence-based decision-making across North America;
• Lead advanced marketing and fundraising analytics to optimize donor acquisition, retention, upgrade, and net revenue across channels including digital, direct mail, events, and major gifts;
• Design and implement segmentation, predictive modeling, and personalization strategies to enhance donor engagement and return on investment;
• Deliver actionable insights on campaign performance, audience behavior, and emerging opportunities to inform strategic decisions;
• Establish standard reporting and dashboards that enable consistent evaluation across fundraising programs and alignment with industry best practices;
• Define KPIs and measurement frameworks aligned with marketing and fundraising objectives;
• Translate complex data into clear, compelling narratives that inform executive and operational decision-making;
• Oversee the organization’s data ecosystem, including Salesforce, marketing automation platforms, data warehouses, and analytics tools;
• Establish and maintain best practices in data governance, data quality, privacy, and compliance;
• Partner with Global Technology Solutions (GTS) and external vendors to ensure scalable, secure, and integrated data solutions;
• Evaluate and implement emerging tools in data science, AI, and marketing technology to enhance fundraising performance;
• Drive experimentation and A/B testing across campaigns and channels;
• Build, lead, and develop a high-performing Data & Insights team encompassing business intelligence and analytics, data science and systems, gift processing, and data quality;
• Invest in team development, diversity, continuous learning, and effective cross-functional collaboration;
• Manage the Data & Insights budget and contribute to North America regional leadership strategy;
• Ensure CRM data integrity and compliance in alignment with finance requirements, annual audit standards, and US and Canada statutory regulations;
• Optimize gift processing protocols, forecasting, and budget processes to ensure accurate and reliable projections;
• Interview, hire, onboard, and coach staff while coordinating team workload, priorities, and delivery;
• Participate in IJM’s community of spiritual formation.

Vice President, Data & Insights

Human Resources

• Serve as primary HR advisor to their assigned client groups, participating in planning discussions and translating business needs into HR priorities
• Support leaders through transformation, restructuring, and growth phases
• Implement and execute enterprise-wide HR initiatives within client groups
• Ensure consistent adoption of company-wide people processes
• Provide data-driven insights to inform workforce and organizational decisions that impact attraction, performance, and retention; propose HR solutions that would benefit client groups
• Influence decision-making on talent, structure, and culture within their respective client groups
• Use people data to identify trends impacting attraction, performance, and retention, proposing data-informed interventions
• Design and optimize organizational structures for scalability and effectiveness
• Assist the CPO serving as a point of contact for all Regional HR Directors
• Support recruitment strategies in partnership with Talent Acquisition to secure diverse and mission-aligned talent across client groups
• Lead annual and long-range workforce planning processes
• Conduct role clarity and capability assessments
• Support change management for restructures and transformation initiatives
• Guide leaders through performance management, goal writing, feedback, coaching, and corrective actions, ensuring fairness and alignment with global processes
• Coach leaders on feedback, performance calibration, and differentiation
• Identify capability gaps and coordinate development plans and learning opportunities
• Drive succession planning and leadership pipeline development
• Champion a healthy, mission-aligned culture; coach managers on building healthy teams grounded in IJM’s values and Code of Ethics
• Manage complex employee relations matters (including investigations), escalating high-risk issues appropriately
• Partner with Employee Experience and HR Operations to ensure consistent policy interpretation and employee support
• Support managers in making fair, consistent decisions
• Ensure compliance with global employment laws and company policies
• Partner with leaders to interpret and act on engagement data
• Drive initiatives that strengthen collaboration and trust
• Conduct HR investigations when assigned to them by the CPO, and partner with appropriate divisional/regional HRBP and general counsel
• Model and reinforce leadership behaviors aligned with enterprise values

HR Business Partner, Global Functions

Marketing

• Develop and execute a comprehensive field marketing strategy spanning peer-to-peer events, canvassing, collegiate programs, and community activations
• Establish scalable models, playbooks, and performance standards that enable local adaptation while ensuring brand and mission consistency
• Lead annual and multi-year planning for field engagement growth and investment
• Ensure all field programs reflect IJM’s ethical engagement standards and commitment to dignity
• Oversee the strategy and execution of peer-to-peer fundraising events and face-to-face engagement initiatives
• Partner with external agencies and vendors to manage canvassing operations, training standards, and performance outcomes
• Optimize supporter recruitment, conversion, and follow-up experiences from field interactions
• Ensure seamless integration between field-acquired supporters and broader retention and stewardship pathways
• Lead strategy for collegiate engagement, including student chapters, campus events, and young adult mobilization
• Strengthen leadership development pipelines for student and emerging leaders
• Partner with internal teams to ensure collegiate audiences receive age-appropriate, mission-centered engagement journeys
• Collaborate with Brand, Digital, Social Media, Creative, Data & Insights, and Retention teams to align field initiatives with national campaigns and messaging
• Ensure field insights inform broader marketing, fundraising, and supporter experience strategies
• Serve as a key contributor to integrated campaign planning and execution
• Track and report on field marketing performance, including participation, revenue, cost-efficiency, and downstream retention outcomes
• Identify growth opportunities, risks, and emerging trends within field engagement channels
• Lead testing and innovation to improve engagement models, supporter experience, and ROI
• Lead and mentor a high-performing field marketing team
• Foster a collaborative, growth-oriented, and mission-centered team culture
• Support cross-functional working groups and shared learning across engagement teams
• Participation in IJM’s community of spiritual formation

Director, Field Marketing – Mass Engagement

General Counsel

• Provide solution-driven legal counsel across a wide spectrum of legal subject areas relevant to IJM’s global programs and operations
• Review, draft, and negotiate contracts, agreements, policies, procedures, and related documents
• Advise internal stakeholders on legal risk, compliance obligations, and practical risk-mitigation strategies
• Support compliance with applicable laws, regulations, and internal policies across multiple jurisdictions
• Conduct legal research and analysis on emerging or complex issues and translate findings into clear, actionable guidance
• Support organizational initiatives involving areas such as technology and data, employment practices, internal investigations, intellectual property, finance, grants, and program operations
• Manage and coordinate external counsel relationships, including oversight of litigation and specialized advisory matters
• Develop and deliver training, guidance materials, and capacity-building resources on legal and compliance topics for staff
• Collaborate closely with colleagues across IJM’s operations and program teams
• Support organizational governance, ethics, and compliance matters, including policies, whistleblower or ethics issues, and appropriate escalation of legal risk
• Participate in multi-disciplinary projects, legal operations initiatives, and continuous improvement efforts
• Participation in IJM’s community of spiritual formation

Global Legal Counsel

Communications

• Lead strategic communications planning and narrative orchestration for major donor events, campaign moments, and enterprise storytelling initiatives;
• Develop integrated messaging strategies that unify digital, print, live, and executive communications across key audience touchpoints;
• Develop and maintain global messaging frameworks, editorial standards, and reusable content assets that promote brand consistency across IJM’s global functions;
• Support communications planning and event orchestration, including message flow, stage narrative, speaker preparation, scripts, presentations, and related donor communications;
• Coordinate messaging across digital, print, stage, presentation, and donor-facing communications to support cohesive engagement moments;
• Translate organizational priorities and campaign objectives into clear, audience-centered communication approaches;
• Provide editorial leadership and coaching to writers, contributors, and cross-functional partners to strengthen message clarity, structure, and audience relevance;
• Build capability across teams through guidance, resources, and responsible use of emerging tools, including AI-enabled writing technologies;
• Participation in IJM’s community of spiritual formation.

Communications Manager

Events

• Support and assist the Employee Experience and Events team with various projects
• Creating training resources for our shipping system in the Arlington Office
• Reviewing and adapting travel best practices for IJM staff
• Assisting with administrative coordination of Arlington Office Operations
• Vendor research
• Other projects as assigned

Employee Experience & Events Intern

Marketing Operations

• Lead portfolio management for the Global Marketing organization, helping teams make clear, strategic decisions on what work to prioritize, pause, or stop
• Ensure alignment between marketing initiatives and organizational goals, balancing short-term execution with long-term impact
• Maintain visibility into the full portfolio of work, identifying risks, gaps, and opportunities
• Manage frameworks and processes that support consistent, transparent prioritization decisions alongside marketing leadership
• Provide hands-on project management support for priority and complex initiatives as needed
• Strengthen project management discipline across the Global Marketing team
• Identify and address execution bottlenecks to keep work moving efficiently
• Provide day-to-day coaching to project and program managers
• Design intelligent workflow logic that routes work, data, and decisions to the right team members at the right time, eliminating manual triage and reducing handoffs
• Map processes across teams to identify automation and integration opportunities that reduce manual work and enable higher-impact activities
• Design and implement automated workflows across marketing systems, balancing automation with appropriate human oversight
• Design workflows that reduce approval bottlenecks through conditional logic and clear escalation paths
• Actively manage projects within work management systems
• Continuously strengthen analytical tools, methodologies, and industry best practices
• Participation in IJM’s community of spiritual formation

Marketing Operations Manager

Operations

• Support assigned Global Programs Leadership Team members through scheduling, workflow management, and operational coordination;
• Coordinate and manage assigned projects by creating timelines, tracking deliverables, facilitating meetings, and supporting cross-functional communication;
• Organize and document meetings, including agendas, notes, action items, and follow-up;
• Maintain SharePoint pages, divisional documentation, and project records;
• Assist with preparation of presentations, newsletters, and other communications materials;
• Support onboarding, training initiatives, retreats, and team-building events within the division;
• Coordinate travel, meetings, and logistics for assigned senior leaders;
• Provide administrative and basic technical support, including expense reports, timesheet approvals, and virtual meeting troubleshooting;
• Participation in IJM’s community of spiritual formation.

Operations Associate

Paralegal

• Manage contract intake and conduct initial reviews to identify legal issues, ensure completeness, and support attorney review;
• Coordinate contract workflows with internal clients, vendors, and outside counsel;
• Track, prioritize, and route legal requests in alignment with Legal Affairs leadership;
• Improve and maintain legal processes, tools, and workflows, including templates, internal reference guides, and process documentation;
• Capture, organize, and maintain institutional legal knowledge for ease of use across the organization;
• Coordinate timelines, deliverables, and communications for legal projects while providing targeted administrative support;
• Conduct focused legal and operational research and analyze contracts, policies, regulations, and facts to surface key risks and options;
• Draft and edit legal documents and correspondence under attorney direction and maintain records within established legal systems;
• Create practical tools, templates, and training materials and support internal trainings, office hours, and communications;
• Build effective working relationships with internal stakeholders and external counsel and support development and implementation of legal policies and standards;
• Support required regulatory, governance, and organizational filings and coordinate filing activities with stakeholders and outside counsel;
• Participation in IJM’s community of spiritual formation.

Executive Assistant

• Provide proactive and confidential administrative support to the Chief Resources Officer (CRO)
• Manage executive calendars by assessing competing priorities, scheduling high-level meetings across multiple time zones, and coordinating logistics for domestic and international engagement
• Facilitate cross-functional communication and strategic alignment by supporting meeting planning, priority setting, and follow-through on CRO-led initiatives
• Track strategic commitments, deadlines, and action items to ensure timely and coordinated responses with internal and external stakeholders
• Coordinate domestic and international travel logistics for the CRO, as needed
• Prepare and reconcile expense reports in accordance with organizational policies
• Conduct research projects as assigned by the Chief Resources Officer to support key initiatives
• Serve as a point of contact for enterprise-wide planning meetings, coordinating assignments and tracking deadlines across the Global Resources Division
• Provide administrative scheduling and coordination support for Global Prayer Gathering message development led by the Chief Resources Officer
• Coordinate logistics for internal team events, including prayer retreats, celebrations, and departmental gatherings
• Facilitate intern onboarding and offboarding processes, including introductory meetings and closing activities
• Manage and maintain the Global Resources SharePoint site to support effective digital collaboration
• Participate in IJM’s community of spiritual formation

Executive Assistant – Chief Resources Officer

• Lead effective project management across Trips to the Field and Speakers Bureau operations;
• Serve as a primary point of contact for backend operations management using Smartsheet, SharePoint, and other identified platforms;
• Coordinate operational processes, timelines, and workflows to ensure requests and engagements are executed effectively from preparation through close-out;
• Partner closely with the Global Survivor Network to ensure policy alignment, consistency, and right-sized end-to-end support for Survivor Speaker engagements;
• Ensure requesting teams meet training, hosting, and policy requirements prior to engagements;
• Drive schedules for itineraries, briefing calls, preparation milestones, and engagement follow-ups;
• Support preparation of speaker remarks and coordination with internal stakeholders;
• Collaborate with Finance and other internal teams to ensure honorariums and compensation are processed when applicable;
• Maintain organized backend data and reporting to support operational efficiency and continuous improvement;
• Participation in IJM’s community of spiritual formation.

Global Resources Operations Associate

Digital Marketing

• Lead the strategy, execution, and delivery of integrated digital marketing campaigns across IJM’s digital channels;
• Execute high-impact digital campaigns across website optimization, SEO, SEM, email marketing, social media, and audience personalization to drive awareness, engagement, and conversion;
• Leverage marketing technology platforms, including CDPs, marketing automation, and analytics tools, to deliver personalized digital experiences and continuous optimization;
• Partner with Creative, Communications, Product, Technology, and Fundraising teams to ensure coordinated, mission-aligned messaging;
• Translate campaign objectives into clear requirements for landing pages, user journeys, and integrated digital experiences in collaboration with UX and development teams;
• Analyze campaign performance, user behavior, and conversion data to inform testing, optimization, and performance improvements;
• Manage paid media performance, budget allocation, and agency relationships to maximize return on investment;
• Guide content structure, publishing workflows, and governance within CMS platforms in collaboration with technology partners;
• Ensure all digital marketing activities align with brand standards, compliance requirements, and campaign KPIs;
• Participate in IJM’s community of spiritual formation.