International Justice Mission

Account Manager

• Develop, implement and evaluate strategies to significantly broaden and deepen the base of support from major donors in the region.
• Manage a portfolio of approximately 150 major donors and foundations.
• Cultivate, solicit, and steward existing donors to increase funding levels.
• Identify and build relationships with new individuals and foundations, including onboarding major donors transitioning from mid-level portfolios.
• Coordinate with IJM leaders globally to design engagement opportunities aligned with donor passions and field needs.
• Collaborate with HQ events team to plan and implement regional events that deepen relationships and attract new supporters.
• Partner with Mobilization teams to identify and cultivate major donor leads from church and workplace engagement efforts.
• Develop and execute strategies to expand the donor base through networks, events, and media-driven opportunities.
• Proactively communicate with the Sr. Manager regarding pressing needs, priorities, and strategic opportunities, while collaborating closely with Sr. Associates to ensure seamless execution and alignment across the team.
• Leverage Salesforce to maintain accurate donor records and track engagement; regularly update projections, contact reports, and giving history to drive strategic fundraising decisions and donor stewardship.
• Facilitate international vision trips that allow donors to experience IJM’s global impact firsthand, ensuring seamless planning and exceptional donor experience.
• Lead and host high-impact donor events, including the IJM Justice Gathering—our signature regional event drawing 500+ guests annually—to deepen engagement and inspire generosity.
• Proactively invite and engage donors in virtual and in-person experiences, such as the President’s Weekend and Advocacy Summit, to strengthen relationships and advance mission alignment.
• Coordinate meetings between the CEO’s office, field leaders, and key stakeholders to ensure timely and effective engagement.
• Schedule and manage donor and stakeholder meetings, ensuring seamless logistics and follow-up.
• Collaborate with the Marketing team to review seasonal messaging and ensure donor communications and mailings are accurate and delivered on time.
• Complete timesheets and expense reports promptly and in compliance with organizational standards.

Director, Strategic Partnerships

Accounting Manager

• Supporting organization-wide Finance information systems with testing and user-acceptance
• Creating payment workflow trainings
• Collaborating on projects across the lifecycle of the US accounting team
• Assisting with the management of IJM’s crisis response system
• Participating in departmental and general IJM administrative support

Accounting Intern

Administration

• Assist with email management for FOD or Director;
• Compile Monthly Report and Dashboard information;
• Schedule meetings for FOD, Department Heads and other staff as needed;
• Special projects as assigned by the FOD;
• Draft letters and other communications writing, including reviewing, proofreading, and editing documents;
• Manage the Field Office Director (FOD) or Director’s calendar;
• Attend and record critical information from IJM leadership meetings.

Field Administration Internships and Fellowships

Communications

• Identify and develop stories and news items on IJM programs for HQ materials
• Check facts and use research skills to help put IJM work into regional and global context
• Maintain a file containing articles in newspapers and internet of interest
• Conduct field research and write issue-focused stories to highlight IJM's work
• Research, compile and analyze information of use for the office in the area of communications
• Arrange interviews and establish contacts with entities, civil servants and social/media operators
• Develop documents based on studies, surveys and interviews of information subjects
• Serve as an internal, entrepreneurial reporter to capture the stories and news items that describe the work of IJM
• Draft press releases after significant events for local media
• Create and maintain press release list with local and national newspapers and magazines.

Communications Internships and Fellowships

Attorney

• Help ensure the smooth administration of the legal team including managing of documentation, providing administrative support to lawyers and creating PowerPoint presentations
• Support or conduct legal training sessions
• Research legal issues and write briefs that will assist in rescuing and protecting victims (varies by casework type)
• Assist in developing best practice documents based on casework experience
• Assist with case intake
• Input case details into Casework Tracking Management System
• Participate in legal strategy meetings
• Participate in operations briefings and debriefings

Legal Internships and Fellowships

• Secure opportunities for IJM to conduct training for churches, community leaders and the general population
• Develop and deliver sound theological messages on the biblical call of justice to churches
• Network/develop key relationships with denominational leaders, civic leaders and pastors
• Work with existing partnerships in your field office
• Track monthly targets and maintain reporting dashboard
• Maintain promotional materials, inventory and ledger
• Provide administrative support to the department
• Other departmental support as needed.

Partnerships Intern

Program Manager

• Support field office leadership in setting up and maintaining management systems
• Develop new/revised management processes and workflows
• Oversee management and revision of Detailed Implementation Plan
• Oversee/lead/develop structure for quarterly program reviews

Program Management Intern

• Develop and drive a measurable and time-bound approach to build strategic faith partnerships, guided by IJM’s Church Partnerships Strategy and the program portfolio strategies that respond to programming and project needs and create efficiencies for project-based leadership and staff.
• Lead the creation and development of global products and services to enhance and accelerate partnerships with faith-based organizations and leaders.
• Build and strengthen relationships with and between project staff tasked to programmatically engage traditional, faith, and other critical community leaders to advance the mission.
• Identify, develop, and advise project teams on faith-centric curriculum and programming materials that advance programming objectives for faith-based partnerships and align with evidence-based models and practices (internal and external).
• Identify and, with project team support, implement opportunities and innovations to accelerate IJM’s progress to address forms of violence through the lens of faith engagement.
• Develop, lead, and participate in relevant communities of practice for IJM’s program staff to share best practices and facilitate other cross-Regional learning platforms.
• Applying best practice in social and behavior change science and insights from faith leader engagement, equip IJM teams to build strategic partnerships that increase access to justice and validate just outcomes for survivors of violence.
• Aligning and planning with IJM staff who engage churches and faith leaders across the organization, conduct and support targeted thought-leadership activities (publications, speaking engagements, relationship building, and networking) with priority faith leaders, faith-based organizations, and networks that serve Global Programs’ portfolios.
• Identify, map, and engage with faith-based organizations and leaders to build strategic agreements that foster effective, place-based programming partnerships.
• Convene and contribute to faith-based global coalitions to influence IJM’s global advocacy targets and build thought-leadership to address violence.
• Stay up to date on faith-led initiatives and movements that work in support of or against addressing violence (local, regional, national, global), offering critical analysis and recommendations to support IJM’s mission.
• Routine engagement with relevant leaders and staff across the organization.
• Update relevant Global Programs SharePoint site with information and intelligence to inform strategy implementation.
• Document the role of faith partnerships in interventions, ensuring that MERL’s monitoring data, programming experiences, and lessons learned are captured in ways that expand our expertise and implementation.

Manager, Faith and Church Partnerships

Solutions Engineer

• Influence and support a collaborative process to architect, build, implement, and manage a bespoke global risk management framework tailored to the organization’s high-risk operational context that aligns with IJM’s organization values, reflects IJM’s operational realities, and drives mission success
• Take a human-centered and behavior-focused approach to all asset design and development efforts, prioritizing approaches and solutions designed to drive sustainable behavior change that is vital to effectively manage risks, seize opportunities presented by uncertainty, and accelerate mission success
• Facilitate testing, refinement, piloting, iteration and scale-ready rollouts of all risk management framework assets or components, as well as any strategically significant change initiatives within the Risk subfunction so that these valid, integrated, and relevant solutions are adopted broadly across the organization
• Develop, socialize and drive adoption of the organization’s risk language, risk appetite and tolerance, and newly designed or uplifted components of the risk management framework to foster a culture of risk-based decision making and proactive risk management across all levels of the organization
• Facilitate end-to-end risk transformation program delivery for strategic initiatives and framework development milestones, including creating and managing project plans, milestones, dependencies, meeting cadence and attendance, decision points, and communication assets to ensure the successful execution of each project
• Develop and share program and project OKRs/KPIs and status updates so that key stakeholders across a broad audience are aware, informed, engaged and able to provide feedback, and so that the risk team can demonstrate transparency, accountability, and sustained progress towards our goals
• Focus on the “One Thing” – protecting 500 million people living in poverty from violence -- by stewarding strong and supportive relationships, thereby enabling those who need to rely on your perspective and expertise as they take courageous action on mission
• Investigate what is working well in risk management at IJM and how we can do more of it
• Identify where the organization can remove friction points and administrative bottlenecks in risk management and transformation, so that the desired behavioral changes, habits, risk assets and tools are the path of least resistance for users to adopt
• Guide the organization to design systems and processes that are designed for the future
• Develop strategic partnerships across the organization with relevant SMEs, program and country teams, external consultants, and peers across the division to create open dialogue and relationships based on trust that will facilitate informed, valid, integrated, and relevant transformation of our risk culture
• Participate in a variety of cross-functional, initiative-specific project teams to represent and make a contribution on behalf of the risk organization and our efforts

Risk Solutions Manager

Risk

• Influence and support a collaborative process to architect, build, implement, and manage a bespoke global Document Governance strategy tailored to the organization’s high-risk operational context that aligns with IJM’s organization values, reflects IJM’s operational realities, and drives mission success.
• Take a human-centered and behavior-focused approach to all document design and development efforts, prioritizing approaches and solutions designed to drive sustainable behavior change that is vital to effectively manage risks, seize opportunities presented by uncertainty, and accelerate mission success.
• Oversee the lifecycle of global Document Governance – e.g., scoping, stakeholder engagement and discovery, iterative drafting and testing, approval, communication, implementation and adoption, monitoring and learning, maintenance and refinement, archiving, etc. so that documents are consistent with publication benchmarks, and consistently shepherded through the evaluation, learning, and renewal process.
• Develop and own a process of continuous improvement of the organization’s global Document Governance framework to ensure our documents remain evergreen and user friendly.
• Promote an organizational mindset shift from “policy as compliance” to “guidance and requirements are risk tools,” and from “policy as prevention” to “guidance and requirements enable mission success.”
• Participate in and help shape the development, socialization and adoption of the organization’s risk language, risk appetite and tolerance, and newly designed or uplifted components of the risk management framework to foster a culture of risk-based decision making and proactive risk management across all levels of the organization.
• Work with senior leaders and pertinent subject matter experts to guide, facilitate , and support the selection and drafting of governing documents in accordance with the principles and processes of the new document and risk management framework.
• Develop a reputation for being a well-informed, supportive, pragmatic, and solution-oriented advisor for document owners, and communicate proactively and effectively with all relevant customers and stakeholders at each “moment that matters” in the document lifecycle so that your knowledge, trust, and relationships facilitate ease and wise decision-making in the document uplift process.
• Bring a sense of the possible, with objective and experience-based grounding in the requirements, when helping to shape our document corpus so that we can achieve our goal of creating user-friendly documents that enable mission success.
• Take a human-centered approach to delivering results in every responsibility area, actively listening to, engaging, empathizing, collaborating, and co-creating with internal customers and other stakeholders, bringing value as an advisor.
• Facilitate the contextualization and harmonization of governing documents across regions and functions, striking an appropriate balance between needed global consistency/standardization and local requirements.
• Prioritize governing document development that drives business success by helping mitigate the greatest threats or unlock the greatest opportunities to scale the protection of people living in poverty from violence.
• Ensure we take a risk-based approach to drafting governing documents that support the organization’s risk appetite and tolerance.
• Investigate what is working well in document management at IJM and how we can do more of it. Where possible, develop strategies based on these proven blueprints, aiding in a pragmatic focus on the pursuit of the possible.
• Identify where the organization can remove friction points and administrative bottlenecks in document publication and adherence, so that the desired behavioral changes, requirements, and guidance are the path of least resistance for document users to adopt.
• Support, and at times own, the establishment of mechanisms to monitor governing document implementation, effectiveness, and user experience, and to report on same.
• Support the development of metrics and dashboards to assess governing document effectiveness in achieving targeted vital behavior change and management of targeted risk, and incorporate assessment learnings into continuous improvement practices.
• Develop strategic partnerships across the organization with relevant SMEs, program and country teams, external consultants, and peers across the division to create open dialogue and relationships based on trust that will facilitate informed, valid, integrated, and relevant transformation of our governing documents.
• Take a human-centered approach to gathering information and delivering results in every responsibility area, deeply listening to, engaging, empathizing, and collaborating with internal customers and other stakeholders to equip and understand their needs and the impact of governing documents on their work.
• Participate in a variety of cross-functional, initiative-specific project teams to represent and contribute on behalf of the risk organization and our efforts.

Document Governance Specialist, Risk

Manager

• Analyze and deepen audience understanding via primary and secondary research to identify growth opportunities and emerging risks.
• Activate uncovered insights by influencing strategies and plans for donor acquisition, retention, and increased lifetime value.
• Translate audience understanding into clear, compelling narratives for cross-functional stakeholders.
• Consult and coach teams on developing insight-driven briefs that inform campaign strategy, messaging, channel selection, and resource allocation.
• Support annual and quarterly planning cycles with insight-based forecasts and recommendations.
• Maintain segmentation models, audience definitions, and strategic documentation.
• Build an agile testing toolkit for pre and in-market testing capabilities.
• Present findings and recommendations to senior leaders in clear, decision-ready formats.
• Elevate risks or gaps in data that may impact strategic decisions.
• Communicate trade-offs between short-term performance gains and long-term donor health.
• Maintain responsive and proactive communication with project managers and cross-functional partners.
• Participate in IJM’s community of spiritual formation.
• Actively manage projects within work management systems.
• Continuously strengthen analytical tools, methodologies, and industry best practices.

Audience Insights Manager

Product Designer

• Lead UX strategy and execution for IJM.org and other priority constituent-facing and internal-facing digital experiences.
• Define and evolve UX principles, standards, and best practices across IJM’s digital ecosystem.
• Serve as the primary UX thought partner for Creative, Web Development, Content, SEO, Analytics, and IT stakeholders.
• Advocate for user-centered, accessible, and inclusive design practices across all digital initiatives.
• Plan and conduct UX research, including usability testing, tree testing, journey mapping, surveys, and qualitative analysis.
• Translate research findings and data into clear UX insights, recommendations, and design solutions.
• Develop wireframes, user flows, information architecture, and experience designs for new and existing initiatives.
• Apply accessibility and usability best practices, including compliance with WCAG and Section 508 standards.
• Partner with SEO and analytics stakeholders to ensure UX decisions support discoverability, engagement, and conversion goals.
• Collaborate with content strategists and writers to ensure content structure and information architecture meet user needs.
• Support ongoing experience optimization efforts by applying research insights and performance data.
• Provide UX guidance for campaign landing pages and high-impact digital moments.
• Partner with CMS and platform owners to ensure UX best practices are reflected in templates, components, and content structures.
• Provide UX input and guidance for constituent-facing platforms such as fundraising, events, surveys, and video hosting tools.
• Contribute to digital content governance by advising on UX-related standards, patterns, and documentation.
• Educate and enable cross-functional partners on UX principles, patterns, and best practices.
• Document UX standards, learnings, and recommendations to support consistency and scale.
• Analyze and communicate UX-related insights using research findings and digital analytics.

UX Specialist

Operations

• Support the Asia Pacific region, which seeks to protect vulnerable people in poverty from forced scamming, forced labor trafficking, and online sexual exploitation.
• Support the multi-faceted Strategy & Operations team supporting the key initiatives of the region and ensuring smooth and efficient operations.
• Coordinating and supporting events and training;
• Intranet site management;
• Compiling reports and data;
• Project management;
• Participating in departmental and general IJM administrative support.