Risk Solutions Manager

International Justice Mission

Risk Solutions Manager developing and implementing a risk management framework for International Justice Mission. Blending strategic thinking with human-centered design to protect vulnerable populations from violence.

Posted 6/2/2026full-timeWashington • District of Columbia, Washington • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Influence and support a collaborative process to architect, build, implement, and manage a bespoke global risk management framework tailored to the organization’s high-risk operational context
Take a human-centered and behavior-focused approach to all asset design and development efforts
Facilitate testing, refinement, piloting, iteration and scale-ready rollouts of all risk management framework assets or components
Develop, socialize and drive adoption of the organization’s risk language, risk appetite and tolerance
Facilitate end-to-end risk transformation program delivery for strategic initiatives and framework development milestones
Develop and share program and project OKRs/KPIs and status updates
Focus on the “One Thing” – protecting 500 million people living in poverty from violence
Investigate what is working well in risk management at IJM and how we can do more of it
Identify where the organization can remove friction points and administrative bottlenecks in risk management and transformation
Develop strategic partnerships across the organization with relevant SMEs, program and country teams, external consultants, and peers across the division to create open dialogue and relationships based on trust
Participate in a variety of cross-functional, initiative-specific project teams to represent and make a contribution on behalf of the risk organization

Requirements

What you’ll need

Bachelor’s degree in a relevant field
Advanced degree preferred
10+ years of broad experience in human-centered design, agile delivery, operational design or effectiveness, change strategy or related field, preferably in international NGO, mission-driven, or complex operational environments
Demonstrated success in solving complex, multi-stakeholder challenges, navigating ambiguity and cross-functional projects, and designing scalable frameworks or operating models that drive behavior change
Deep experience in agile delivery while leading enterprise-wide change
A track record of working in or consulting for the Human Rights, Humanitarian, Development, or International NGO sector, with a grasp of how this environment presents unique challenges and opportunities
Practical experience functioning formally or informally as an internal consultant, shepherding a complex matrix of stakeholders through planning, problem framing, recommendations, prioritization, resourcing and building of project-related deliverables
Demonstrated exposure to (or willingness to learn) risk management foundations, philosophies and approaches
Advanced proficiency in the Microsoft 365 Office Suite, using core applications to support collaboration, analysis, documentation, and executive-ready communication across teams
Strong working knowledge of Adobe Creative Suite, with the ability to create, edit, and refine visual and presentation assets that support storytelling, stakeholder engagement, and strategic initiatives
Experience with collaborative design and visual communication tools (e.g., Canva, Figma) to prototype ideas, co-create with partners, and translate complex concepts into clear, human-centered visuals
Demonstrated experience using work and project management platforms (e.g., Asana, Monday.com) to plan, prioritize, and track initiatives, manage dependencies, and increase visibility and accountability across cross-functional teams.

Benefits

Comp & perks

Comprehensive Medical/Dental/Vision benefits
Monthly commuter and parking benefits in the DC metro area
Retirement benefit options
Paid leave starting at 23 days
12 holidays (plus early release the day prior)
Daily, quarterly, and annual community spiritual formation
Robust staff care resources

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

human-centered designagile deliveryoperational designchange strategyrisk managementframework developmentproject managementbehavior changestakeholder engagementvisual communication

Soft Skills

collaborationproblem solvingnavigating ambiguitycross-functional teamworkrelationship buildingcommunicationstrategic thinkinginfluencefacilitationadaptability