Senior Vice President, Revenue Strategy
Varicent
ServiceNow
ServiceNow Developer
interactive investor
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
ServiceNow
About the role
- Administration, maintenance, development, and operational integrity of Interactive Investor’s ServiceNow enterprise instance including the ESC and third-party applications
- Manage the backlog and prioritise work into regular sprints and deliver through change and release governance
- Technical testing of ServiceNow changes in non-Production environments before go live
- Support platform stakeholders in requirements definition and provide guidance on best use of ServiceNow features
- Create designs to meet requirements ensuring adherence to platform design principles
- Proactively look for and implement ideas for service improvements
- Maintain the ServiceNow platform including housekeeping, data cleansing, reduction of technical debt, bug fixes and configuration; keep up with plugin upgrades
- Perform platform upgrades
- Coach, mentor, and support other developers in the team
- Investigate and recommend new technologies on the platform
- Onboard and configure new modules within the system, upskilling where required and leveraging SNOW forums and training
Requirements
- Experience of working in an IT function and software project delivery
- Knowledge of ServiceNow and ITIL processes
- Experience of working in a similar role or environment
- Relevant vocational qualifications or equivalent experience of working within Agile Methodologies
- ServiceNow Certified System Administrator
- ServiceNow Certified Application Developer
- Extensive experience in ServiceNow development and administration with proven track record in the design and development of new features and capabilities
- Experience in upgrading the ServiceNow platform
- Experience working with plugins and third-party modules (eg VRM/TPRM)
- An understanding of using and configuring the CMDB
- Experience working within a financial or regulated environment and supporting regulated change
- Experience of supporting the critical applications of a digital business
- An understanding and experience with agile software development methodologies
