interactive investor

Customer Support

• Answer calls and customer inquiries in the Specialist Contact Centre based in Manchester City Centre
• Take personal ownership of each customer interaction and understand customers' unique situations
• Provide efficient, professional, consultative support for Trading, Stocks & Shares ISAs and SIPP accounts
• Build relationships with customers and resolve increasingly complex queries
• Work 37.5 hours per week Monday to Friday on a varied rotational shift pattern with occasional evening shifts after training
• Successful candidate to start on Monday 3rd November 2025

Customer Service Representative