IntellaTriage

General

• Provide telephone triage for hospice patients and families
• Assess patient conditions and determine appropriate next steps
• Collaborate with on-call teams to coordinate care and resources
• Accurately document all communications and interventions
• Maintain a calm and professional demeanor while handling urgent calls.

Hospice Triage RN, PT

Hospice Triage RN, PT 3:30p-11p, Rotating Sat & Sun

Hospice Triage RN, Part-Time

Hospice Triage RN, Full-Time, Monday-Friday, 6:30 AM - 4:00 PM

Associate

• Assist with workforce forecasting and staffing plans.
• Monitor daily staffing levels and schedule adherence.
• Create, maintain, and publish employee schedules.
• Analyze workforce trends, attendance, productivity, and service-level metrics.
• Support real-time operational monitoring and staffing adjustments.
• Generate workforce reports and dashboards for leadership.
• Coordinate with Operations, Clinical Leadership, HR, and Finance teams.
• Identify staffing gaps and recommend schedule adjustments.
• Maintain workforce management systems and ensure data accuracy.
• Support continuous improvement initiatives across workforce operations.

Workforce Management Associate

Compliance

• Execute daily compliance-related tasks and operational support activities.
• Maintain accurate compliance documentation and records.
• Support internal audits, reporting, and compliance tracking initiatives.
• Monitor compliance workflows and escalate issues when appropriate.
• Assist with policy adherence and operational compliance processes.
• Generate reports and support leadership with compliance-related data.
• Coordinate with operational teams to ensure compliance standards are maintained.
• Maintain data integrity across compliance systems and reporting tools.
• Support continuous improvement initiatives within compliance operations.
• Follow established compliance procedures and documentation standards.

Compliance Operations Associate

Hospice Triage RN, PT, 3:30p-11p, Rotating Sat & Sun

Hospice Triage RN, PT 3:30p-11p, Compact & CA License Needed

• Process and track access requests across multiple client healthcare systems
• Coordinate with client IT teams to obtain credentials and resolve access issues
• Maintain accurate tracking of access status, expirations, and dependencies
• Escalate delays that impact clinical operations or nurse readiness
• Provision and deprovision users in Microsoft 365 / Entra ID
• Manage group memberships and access permissions
• Support identity and access workflows across systems
• Respond to support tickets and provide Level 1 troubleshooting
• Resolve login, access, and device-related issues
• Escalate complex or recurring issues with clear documentation
• Support operational continuity during weekends and after-hours periods
• Support onboarding and offboarding for remote employees
• Configure, ship, and track laptops and end-user equipment
• Maintain accurate inventory and device lifecycle tracking
• Coordinate retrieval, wiping, and redeployment of returned devices
• Maintain and improve operational documentation and runbooks

Information Technology Specialist – Weekend Shift

Hospice Triage RN, PT, 3p-12a, Rotating Sat & Sun 7:30a-4p CST

Hospice Triage RN, Part Time

Hospice Triage RN, Full-Time, Monday-Friday, 6:30am-4pm