IntellaTriage

Bilingual

• We invite you to join our growing team!
• IntellaTriage Nurses enjoy the benefits of working from home, providing care, without the stress and expense of commuting each day!
• MUST have or be willing to obtain a Compact RN license
• MUST live in/work from a Compact US state
• Experience with end-of-life care is required
• Bilingual is a requirement, ability to speak, write, and read in English and Spanish proficiently.
• Must have high speed internet
• Must be tech savvy, enjoy a fast-paced environment, and have keyboard competence
• Part-time nurses only work 6 days out of a 14-day pay period
• Part- time schedule:
• Work a minimum 1 evening shift weekly 3:30p-12a CST (shift times are set/ week day flexes)
• Work every other weekend, both Saturday and Sunday 7:30p-4p CST
• Built around a mission to improve the lives of nurses and patients, IntellaTriage has been providing after-hours nurse triage for hospice and home health providers since 2008.
• Our triage nurses become an extension of our clients’ care team, and they trust us to support them and their patients during their non-core hours.
• Our Hospice Triage Nurses:
• Have experience in hospice, palliative, end-of-life care and in fast-paced environments: ED, critical care, surgical services, etc.
• Part-time nurses work a minimum of 1 week day shift & every other weekend both Saturday & Sunday
• Receive three weeks of remote paid training. The training schedule varies based on availability
• You can pick up additional shifts, if available, for the clients’ you are trained to support.
• We will provide you with a laptop and headset.
• You’re required to use your own high-speed internet
• You’ll need a quiet space, away from noise and distraction, while you work (privacy/HIPAA compliant space is required).
• You’ll access EMRs for charting and utilize our internal applications to perform job functions
• You MUST be able to follow instructions, read directions, and be confident using technology
• A minimum of 30 minutes paid shift prep is required prior to taking calls
• You’ll spend 30 minutes to 2 hours, at the end of your shift, completing remaining charting before clocking out

Hospice Triage RN, Bilingual Spanish Preferred

Customer Support

• Do you want to be a part of a team that ensures world class triage to our clients and patients? We are looking for an exceptional, intelligent, and quality Clinical Support Specialist who will ensure that patient needs are fulfilled by fulfilling timely administrative requests so that the nursing team can focus on their calls and triage!
• Must have high speed internet
• Must be tech savvy, enjoy a fast-paced environment, and have keyboard competence
• Must be willing to work a set 2 week rotation schedule: Week 1: Wednesday-Friday 3:30p-10p CST; Week 2: Monday & Tuesday 4p-10p CST and Saturday & Sunday 12p-8p CST
• This is a fantastic opportunity to join a rapidly growing, patient-focused business
• Provide direct support to front-line staff by processing requests in a work queue that includes scheduling and order fulfillment
• Schedule/Assign nursing visits for customers within the customer’s EMR system
• Monitor announcements for changes to customers’ On-Call Schedules and update the system and team accordingly
• Enter orders for Durable Medical Equipment into the appropriate systems as designated by the customer
• Process medication refill requests through customers’ pharmacy
• Complete other administrative tasks as assigned
• Reports to the Director of Call Center Operations
• Support IntellaTriage’s mission to deliver compassionate, around-the-clock care through virtual Registered Nurses