Information Technology Specialist – Weekend Shift

IntellaTriage

Information Technology Specialist managing user access and providing IT support for clinical triage services. Focused on Microsoft 365 administration and hardware logistics during extended hours.

Posted 6/24/2026full-timeBrentwood • Tennessee • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Process and track access requests across multiple client healthcare systems
Coordinate with client IT teams to obtain credentials and resolve access issues
Maintain accurate tracking of access status, expirations, and dependencies
Escalate delays that impact clinical operations or nurse readiness
Provision and deprovision users in Microsoft 365 / Entra ID
Manage group memberships and access permissions
Support identity and access workflows across systems
Respond to support tickets and provide Level 1 troubleshooting
Resolve login, access, and device-related issues
Escalate complex or recurring issues with clear documentation
Support operational continuity during weekends and after-hours periods
Support onboarding and offboarding for remote employees
Configure, ship, and track laptops and end-user equipment
Maintain accurate inventory and device lifecycle tracking
Coordinate retrieval, wiping, and redeployment of returned devices
Maintain and improve operational documentation and runbooks

Requirements

What you’ll need

Reliable and consistent with strong follow-through
Detail-oriented with strong organizational habits
Comfortable working within structured processes and repeatable workflows
Able to manage a high volume of requests with accuracy and consistency
Clear and professional communicator, especially with external teams
Calm under pressure and able to prioritize effectively
Self-motivated with a strong sense of ownership
Interested in building a career in IT operations
Comfortable working extended weekend shifts in a healthcare operations environment

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account IntellaTriage Website LinkedIn All Job Openings 51 - 200 employees ⚕️ Healthcare Insurance 🤝 B2B ☁️ SaaS Healthcare Insurance
B2B
SaaS IntellaTriage is a company that specializes in providing nurse-first triage solutions for healthcare organizations, particularly hospice and home health facilities. They offer 24/7 after-hours care through a team of licensed and trained nurses who manage patient calls quickly and effectively, often resolving issues without the need for additional intervention. By doing so, IntellaTriage helps healthcare providers reduce nurse burnout, improve patient experience, and save costs associated with emergency room visits. Their services are customized to fit the specific protocols and needs of each organization, utilizing advanced analytics and real-time EMR updates to ensure seamless care. IntellaTriage serves as a reliable partner for healthcare providers across the United States, enhancing patient care and operational efficiency. Information Technology Specialist – Weekend Shift 🔥 43 minutes ago 🏢 Brentwood – Onsite ⏰ Full Time 🟡 Mid-level 🟠 Senior Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Process and track access requests across multiple client healthcare systems
Coordinate with client IT teams to obtain credentials and resolve access issues
Maintain accurate tracking of access status, expirations, and dependencies
Escalate delays that impact clinical operations or nurse readiness
Provision and deprovision users in Microsoft 365 / Entra ID
Manage group memberships and access permissions
Support identity and access workflows across systems
Respond to support tickets and provide Level 1 troubleshooting
Resolve login, access, and device-related issues
Escalate complex or recurring issues with clear documentation
Support operational continuity during weekends and after-hours periods
Support onboarding and offboarding for remote employees
Configure, ship, and track laptops and end-user equipment
Maintain accurate inventory and device lifecycle tracking
Coordinate retrieval, wiping, and redeployment of returned devices
Maintain and improve operational documentation and runbooks 🎯 Requirements
Reliable and consistent with strong follow-through
Detail-oriented with strong organizational habits
Comfortable working within structured processes and repeatable workflows
Able to manage a high volume of requests with accuracy and consistency
Clear and professional communicator, especially with external teams
Calm under pressure and able to prioritize effectively
Self-motivated with a strong sense of ownership
Interested in building a career in IT operations
Comfortable working extended weekend shifts in a healthcare operations environment Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Virtual Safety Specialist, Patient Safety Sitter 🔥 1 hour ago Equum Medical 51 - 200 ⚕️ Healthcare Insurance ☁️ SaaS 📡 Telecommunications Website LinkedIn All Job Openings Virtual Safety Specialist monitoring patients remotely, ensuring safety and delivering care. Providing education and training for other specialists in a team environment. 🏢 Brentwood – Onsite 💰 Venture Round on 2021-08 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

access request processingcredential managementuser provisioningMicrosoft 365Entra IDtroubleshootingdevice lifecycle trackinginventory managementoperational documentationrunbook maintenance

Soft Skills

reliabledetail-orientedstrong organizational habitsclear communicationcalm under pressureprioritizationself-motivatedownershipability to manage high volume requestscomfortable with structured processes