Workforce Management Associate

IntellaTriage

NX Workforce Management Associate at IntellaTriage ensuring optimal nursing resource allocation. Collaborative role to enhance operational and client care excellence while supporting workforce logistics.

Posted 7/16/2026full-timeBrentwood • Tennessee • 🇺🇸 United StatesJuniorMid-Level💰 $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical and organizational capabilities in workforce management, with proficiency in scheduling, data accuracy, and operational monitoring. Possesses excellent communication skills and a customer-service mindset to support healthcare operations and nursing teams effectively.

Highest-signal resume keywords

Workforce ManagementSchedulingData AnalysisMicrosoft ExcelHealthcare Operations

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Workforce ForecastingStaffing PlansEmployee SchedulingWorkforce Trends AnalysisService-Level MetricsWorkforce ReportsDashboard CreationData AccuracyContinuous ImprovementOperational Monitoring

Soft Skills

Analytical SkillsOrganizational SkillsProblem-Solving SkillsWritten CommunicationVerbal Communication

Tools & Technologies

Workforce Management SoftwareMicrosoft Excel

Certifications & Qualifications

High School DiplomaGEDAssociate's Degree (Preferred)

Industry Keywords

Healthcare OperationsStaffing GapsOperational ExcellenceCustomer-Service MindsetNursing Teams

About the role

Key responsibilities & impact

Assist with workforce forecasting and staffing plans.
Monitor daily staffing levels and schedule adherence.
Create, maintain, and publish employee schedules.
Analyze workforce trends, attendance, productivity, and service-level metrics.
Support real-time operational monitoring and staffing adjustments.
Generate workforce reports and dashboards for leadership.
Coordinate with Operations, Clinical Leadership, HR, and Finance teams.
Identify staffing gaps and recommend schedule adjustments.
Maintain workforce management systems and ensure data accuracy.
Support continuous improvement initiatives across workforce operations.

Requirements

What you’ll need

0–2 years of experience in workforce management, scheduling, healthcare operations, or a related field.
Strong analytical, organizational, and problem-solving skills.
Excellent written and verbal communication skills.
Ability to work independently and collaboratively in a fast-paced environment.
Intermediate Microsoft Excel skills; workforce management software experience preferred.
High school diploma or GED required.
Associate's degree in Business Administration, Healthcare Administration, Operations Management, Human Resources, or a related field preferred.
Equivalent education and relevant experience may be considered.
Highly organized and detail-oriented.
Customer-service mindset with strong accountability.
Adaptable to changing operational priorities.
Interest in healthcare operations and workforce optimization.
Passion for supporting nursing teams and operational excellence.

Benefits

Comp & perks

FT position with a base pay of 23.50 per hour.
All part-time and full-time employees accumulate PTO, based on the number of hours worked (per year).
All part-time and full-time employees are eligible to participate in our 401(k) plan.
Full-time employees may also participate in medical, dental, vision, and/or supplemental insurances.