Instacart

Senior Product Manager, Invoicing

Instacart

full-time

Posted on:

Origin:  • 🇺🇸 United States • California, Colorado

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Salary

💰 $156,000 - $208,000 per year

Job Level

Senior

About the role

  • Own the vision and roadmap for Instacart’s Invoicing Platform — the financial backbone that powers 90%+ of all orders and billions in transactions annually.
  • Serve as the guardian of the customer experience for Totals UX — shape how subtotals, discounts, fees, and taxes are displayed across checkout, order status, and receipts.
  • Unify invoicing across online and in-store into a single modular platform that reduces complexity and accelerates innovation.
  • Safeguard compliance and accuracy in tax, fees, and other regulatory requirements to protect financial integrity and customer trust.
  • Enable critical retailer integrations and settlements with accurate, timely invoicing data; partner with R&D, Finance/Accounting, and Retail teams.
  • Provide source-of-truth financial data powering downstream reporting, tax logs, affordability metrics, and quarterly earnings.
  • Lead a cross-functional team (~15 engineers, Data Science, and Product Ops) to build scalable, extensible, high-performing systems.
  • Bridge technical depth and business impact — partner with engineering to shape APIs, data models, and integrations while aligning with company-wide priorities.
  • Communicate product strategy and progress, driving alignment and momentum across executives, internal stakeholders, and external partners.
  • Champion innovation and continuous improvement in invoicing systems to support future customer, shopper, and retailer experiences.

Requirements

  • 5+ years of product management experience, ideally owning complex, high-scale platforms or systems end-to-end (experience with financial, billing, transaction, or invoicing platforms a strong plus).
  • Comfortable working in deeply technical domains; able to partner with engineering on tradeoffs, APIs, data models, system integrations, and platform architecture.
  • Experience defining long-term platform strategy and roadmaps; proven track record of negotiating tradeoffs and delivering end-to-end execution.
  • Able to work effectively with Engineering, Product, Design, Data Science, Finance, Compliance, and external partners; experienced in managing and influencing multiple stakeholders to achieve alignment and business outcomes.
  • Opinionated about how invoicing data (totals, discounts, fees, taxes) is displayed across customer-facing surfaces; able to safeguard clarity, transparency, and trust.
  • Strong analytical skills; able to define success metrics, monitor accuracy, and drive continuous improvement.
  • Exceptional written and verbal communication; able to translate complex technical and business concepts to both technical teams and senior leadership.
  • Experience unifying fragmented systems into scalable, modular platforms; forward-looking platform mindset.
  • Preferred: experience in fast-paced e-commerce, fintech, or startup environments.
  • Preferred: deep understanding of financial systems, invoicing, billing, payments, or tax, including regulatory compliance and data integrity at scale.
  • Preferred: experience shaping multi-year platform strategies and influencing leadership alignment.
  • Preferred: fluency in web technologies and modern platform design principles.
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