Salary
💰 $156,000 - $208,000 per year
About the role
- Own the vision and roadmap for Instacart’s Invoicing Platform — the financial backbone that powers 90%+ of all orders and billions in transactions annually.
- Serve as the guardian of the customer experience for Totals UX — shape how subtotals, discounts, fees, and taxes are displayed across checkout, order status, and receipts.
- Unify invoicing across online and in-store into a single modular platform that reduces complexity and accelerates innovation.
- Safeguard compliance and accuracy in tax, fees, and other regulatory requirements to protect financial integrity and customer trust.
- Enable critical retailer integrations and settlements with accurate, timely invoicing data; partner with R&D, Finance/Accounting, and Retail teams.
- Provide source-of-truth financial data powering downstream reporting, tax logs, affordability metrics, and quarterly earnings.
- Lead a cross-functional team (~15 engineers, Data Science, and Product Ops) to build scalable, extensible, high-performing systems.
- Bridge technical depth and business impact — partner with engineering to shape APIs, data models, and integrations while aligning with company-wide priorities.
- Communicate product strategy and progress, driving alignment and momentum across executives, internal stakeholders, and external partners.
- Champion innovation and continuous improvement in invoicing systems to support future customer, shopper, and retailer experiences.
Requirements
- 5+ years of product management experience, ideally owning complex, high-scale platforms or systems end-to-end (experience with financial, billing, transaction, or invoicing platforms a strong plus).
- Comfortable working in deeply technical domains; able to partner with engineering on tradeoffs, APIs, data models, system integrations, and platform architecture.
- Experience defining long-term platform strategy and roadmaps; proven track record of negotiating tradeoffs and delivering end-to-end execution.
- Able to work effectively with Engineering, Product, Design, Data Science, Finance, Compliance, and external partners; experienced in managing and influencing multiple stakeholders to achieve alignment and business outcomes.
- Opinionated about how invoicing data (totals, discounts, fees, taxes) is displayed across customer-facing surfaces; able to safeguard clarity, transparency, and trust.
- Strong analytical skills; able to define success metrics, monitor accuracy, and drive continuous improvement.
- Exceptional written and verbal communication; able to translate complex technical and business concepts to both technical teams and senior leadership.
- Experience unifying fragmented systems into scalable, modular platforms; forward-looking platform mindset.
- Preferred: experience in fast-paced e-commerce, fintech, or startup environments.
- Preferred: deep understanding of financial systems, invoicing, billing, payments, or tax, including regulatory compliance and data integrity at scale.
- Preferred: experience shaping multi-year platform strategies and influencing leadership alignment.
- Preferred: fluency in web technologies and modern platform design principles.