Community Manager, Pasantía
Eatable Adventures
Senior Account Manager
Insight Value
contract
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteJob Level
Senior
About the role
- 12-month FTC Senior Account Manager role in Client Services based in London
- Manage and grow accounts through interpersonal skills, innovative creative ideas and excellent organisation
- Develop innovative and creative ideas and solutions for client campaigns
- Build relationships with senior clients; listen and understand requirements and exceed expectations
- Develop a clear understanding of clients’ brands, category and customers
- Lead a team to deliver effective social strategies for clients and projects
- Lead and own insights and monitoring projects, integrating insights with creative and strategy
- Work with Creative and Engagement Strategy Directors to innovate and develop strategic offering
- Monitor and understand clients’ markets and competitive activity
- Keep clients informed and ensure reports are timely and centrally stored
- Assist in creating project briefs and present/sell ideas to clients
- Work with Project Planners to develop project plans and specification documents
- Produce accurate cost estimates and ensure sign-off by Account Director and client
- Ensure billing is completed on time and campaigns run to agreed budgets
- Assist with client reviews with senior clients and oversee final deliverable quality
- Ensure Account Director/Creative Director signs off briefs and attends important meetings
- Maintain a central file of essential client information
- Work with global clients including The North Face, Google, Diageo, Wella, Snap, Meta, Amazon and the United Nations
Requirements
- Experience account handling, creative development or client facing project management experience
- Delivering digital & social campaigns
- Cross market campaign activation
- Line management experience
- Able to effectively manage client relationships while delivering projects to the highest standard and on time and to budget
- The ability to analyse and resolve problems quickly and effectively
- Able to interact with people at all levels demonstrating tact, diplomacy, discretion and maturity
- Must have strong listening skills
- Have an understanding of social media and its impact on brand
- Excellent organisational and time management skills
- The ability to work under pressure whilst keeping an eye for detail
- Excellent written and verbal communication skills
