Insense | TikTok & Meta Partner

Customer Success Manager

• Ensure clients achieve their goals using the Insense platform through excellent onboarding and ongoing support
• Act as the main point of contact for clients to deliver exceptional customer experience and ensure platform value
• Become a specialist in the Insense platform and paid social advertising to solve problems and provide best practices
• Build and foster strong relationships with clients and own client communication across channels
• Proactively outreach accounts, offer support and solutions, and recommend growth opportunities based on data and product features
• Support internal client activation campaigns and daily customer operations tasks
• Track accounts to identify churn risk and work proactively to eliminate that risk
• Act as the voice of customers to inform internal teams and collaborate across Sales, Marketing, Product, Engineering
• Manage client campaigns with the Creator Growth team: create tasks, follow up, and ensure campaign goals are met

• Provide excellent onboarding, maintain ongoing client relationships and offer proactive support
• Act as the main point of contact for clients to deliver exceptional customer experience and ensure platform value
• Become a specialist in the Insense platform and paid social advertising to solve problems and provide consultative advice
• Build and foster strong relationships with clients and own client communication across channels
• Proactively outreach accounts, recommend solutions and identify growth opportunities based on data and product features
• Support running internal client activation campaigns and daily customer operations/back-office tasks
• Track accounts to identify churn risk and act proactively to eliminate that risk
• Be the voice of customers to inform Product, Engineering and internal teams
• Collaborate with Sales, Marketing, Product and Engineering and manage client campaigns with the Creator Growth team

Graphics Designer

• Transform raw creative ideas into visually compelling assets, including ad creatives, sales decks, social media graphics, and more
• Collaborate closely with marketing and design teams to contribute to brand development across multiple channels
• Presentations & Sales Decks: Enhance and refine briefs into Insense-branded presentations, creating infographics and storytelling visuals
• Blog & Infographic Design: Convert rough infographic concepts into polished, on-brand visuals for blog articles (~30/month)
• Social Media Visuals: Develop LinkedIn carousels, Twitter images, and other social media content (~15/month)
• eBooks, Guides & Cheatsheets: Create and layout eBooks, guides, cheatsheets (~5–8/month)
• Website Design Elements: Design banners, pop-ups, and website graphics (~5–10/month)
• Email Templates & Campaigns: Design and optimize HubSpot email templates
• Ad Creative Development: Ideate and design performance-driven ads for digital channels (Facebook, Instagram, LinkedIn)

Insense | TikTok & Meta Partner

Customer Success Manager

Customer Success Manager

Graphic Designer

Graphic Designer