End-to-end project management including scope, planning, risk, issue, communication, and integration management
Managing delivery using Agile framework and Scaling Up Processes/People
Reporting to leadership on various OKRs and KPIs
Manage a project to a Contract/Service Order
Ensure product/project vision and goals are met by understanding customer business/technical needs, translating needs into requirements and working closely with the team on delivery
Create project/release/sprint plans and present them to the customer and internal stakeholders. Maintain/track project progress to plan using tools like Smartsheet, JIRA, etc.
Create/maintain documentation and deliverables such as Project Charter, Gantt charts, Best Practices, Lessons Learned, etc.
Implement proactive risk/issue management processes and mitigate risks by collaborating with stakeholders
Prepare and publish weekly/monthly/governance status reports to the customer and internal stakeholders
Manage resource capacity and utilization
Manage customer and internal meetings and document/publish minutes. Track action items to closure
Liaise with Innovaccer's product, engineering, infrastructure teams to address the customer needs
Manage end-to-end transition to production support. Track production tickets to closure
Track and produce key KPIs/OKRs/metrics
Facilitate core Agile ceremonies and best practices such as sprint planning, review, retrospective, demo
Challenge and remove organizational and cultural impediments
Serve as a project management and Agile knowledge source within the organization
Requirements
7+ years of project management experience
3+ years of business analysis experience
Computer Science or Engineering (any discipline) background
Customer-facing and stakeholder management experience
Top-notch problem-solving, Negotiation, and influencing skills
Experience with Project Management and Agile framework/tools (Jira, Confluence, Smartsheet, Rally)
Experience in expectation management/value delivery to ensure customer satisfaction
Good presentation and communication skills
Experience managing government customers/projects
Experience in Value-Based Care projects and a basic understanding of this field are preferred
Experience in Healthcare Data Analytics with a focus on the understanding of health care data formats (CCDA, HL7, etc.) preferred