Inlogik

Technical Writer

• Write and update user guides, short guides, and admin guides using MadCap Flare to reflect new features, product changes, and client-specific configurations.
• Collaborate with product teams, SMEs, and stakeholders to gather accurate and timely information.
• Consolidate information from JIRA tickets, work orders, release notes, and existing content to create clear, user-friendly resources.
• Maintain internal reference guides and ensure all documentation meets style, terminology, and quality standards.
• Manage documentation tasks from request through publication.
• Maintain collateral catalogues and version history records.
• Proofread and provide quality assurance for content produced by others.
• Identify opportunities to improve the usability, structure, and accessibility of documentation.