Operations

• Be primary point of contact for field Sales Representatives and client District Managers to ensure successful project delivery.
• Communicate regularly with client contacts (District Managers) to provide and receive updates, gain feedback, and build relationships.
• Supply direction to Sales Representatives on Territory Management, Expense Reporting, Time Tracking, Administrative tasks, HR and Benefits guidance.
• Design and manage team business plans, KPIs, employee development plans, monthly reports and various client requests as scoped in the SOW.
• Take accountability for project profitability: ensure accurate and timely invoicing, sales fee trackers, attendance trackers, expense analysis, and team P&L review.
• Provide performance management for the Sales team and ensure Sales activities comply with regulations.
• Organize employee training, conferences and individual client meetings and arrange recruiting/interviewing of potential employees.
• Attend client meetings, operational meetings, conferences and manage administrative tasks for the Sales team.

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