Account Manager

• Strategic Account Management - Develop strategic account plans to create long-term value for customers. Plans should include account strategies, defined objectives, milestones, and specific opportunities.
• Relationship Building - Develop strong multi-level relationships between Ingredion and our important customers to drive growth and effectively address challenges that may arise.
• Sales Strategy Development - Work with management to develop a business plan, demand forecast, and sales strategy. Utilize technical understanding of food ingredients to introduce value selling or value price concepts.
• Go to Market - Work with Technical Service, Marketing, Business Management, and other key stakeholders to develop and close new opportunities.
• Conduct market analysis of customers, understanding market trends and competitive pricing.
• Product and Application Development - Advise and work with customers to create innovative solutions.
• Design trial plans utilizing the breadth of technical resources available to create innovation solutions.
• Customer Value Creation - Create solutions based on implicit customer needs. Apply deep understanding of customer strategy and an understanding of explicit and implicit customer needs to create value.
• Quantify and articulate the current and potential value created for the customer.
• Identify opportunities to solve customer problems with existing products or innovation.
• Contract Negotiations – Create and conduct proposal presentations and RFPs. Negotiate contracts with customers and manage the development, accuracy and delivery of those contracts.
• Financial & Budget Responsibilities - Develop and achieve budget and control expenses for sales territory.
• Reporting – Maintain accurate records of all sales activity, including customer call reports, territory sales analysis, quarterly updates, and salesforce.com data, etc.
• Market Analysis - Conduct market analysis of customers, understanding market trends and competitive pricing.
• Communication - Develop and maintain effective communication channels within Ingredion to address pricing, market trends, sales initiatives, technical requirements, new product development, customer requests, and overall market direction.

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