Account Manager

• Own and manage strong working relationships with key third‑party lending vendors, ensuring effective day‑to‑day engagement.
• Ensure all valuation and settlement correspondence is appropriately managed, with issues, incidents and faults escalated and resolved in a timely manner.
• Provide expert guidance and technical support to stakeholders for complex or escalated lending requests.
• Maintain up‑to‑date knowledge of regulatory obligations and drive control and process enhancements as requirements evolve.
• Develop, enhance and maintain processes, playbooks, tools, templates and reporting to support efficient Lending Operations.
• Drive vendor performance optimisation, including cost management within budget, implementation of efficiencies, and continuous improvement to customer and employee experience.

Vendor Optimisation, Relationship Manager – Lending Operations

Procurement

• Build and maintain useful reports (like KPIs) for procurement
• Support procurement team to leverage on data to make better decisions
• Work with other departments to keep procurement data accurate and reliable
• Make sure supplier information is correct and up to date
• Track supplier performance and look for new market opportunities
• Help improve how procurement tasks are done in the back office
• Prepare Change Requests and ensure business implementation for (procurement) application improvements

Procurement Reporting Specialist

Risk

• You keep all risk and compliance requirements firmly in view and under control.
• From onboarding and administration to risk, issue and control management, you take comprehensive responsibility for public cloud resources.
• Using your expertise, you advise teams on controls, compliance and related measures.
• You support audits and ensure that we meet internal and regulatory requirements in all aspects.
• You maintain our overview of current governance and compliance status and keep all stakeholders up to date with transparent progress, compliance and outcome reporting.

IT Governance Expert

Solutions Engineer

• translate policies and/or requirements into solutions
• create solution architecture designs highlighting options to guide the squads
• ensure alignment with the high-level architecture and/or reference architecture and/or applicable standards
• responsible for the refinement in a detailed design with sufficient granularity for the development team to implement
• contribute to the creation of global standards and reference architectures
• build a strong collaborative relationship with the Enterprise Content and Automation tribe business and technology stakeholders
• work under guidance of the domain and enterprise architects
• participate and/or present in architecture governance forums as required
• manage your own features in the architecture team backlog ensuring completeness of descriptions, updates and committed start and end dates as aligned with the related Enterprise Content and Automation squads
• actively participate in broader quarterly planning and commitment sessions with the Enterprise Content and Automation tribe
• actively document and manage solution architecture decisions and technical debt on solution level for the applicable domain/s
• collaborate with and guide engineers in the squads in the domain to implement the approved solution architecture
• organise and support workshops and presentations for decision making for the domains involved
• manage stakeholders across multiple departments and countries in the EC&A domain.

Solution Architect

• translate policies and/or requirements into solutions
• create solution architecture designs highlighting options, to guide the squads
• ensure alignment with the high-level architecture and/or reference architecture and/or applicable standards
• responsible for the refinement in a detailed design with sufficient granularity for the development team to implement
• contribute to the creation of global standards and reference architectures
• build a strong collaborative relationship with the Enterprise Content and Automation tribe business and technology stakeholders
• work under guidance of the domain and enterprise architects
• participate and/or present in architecture governance forums as required
• manage your own features in the architecture team backlog ensuring completeness of descriptions, updates and committed start and end dates as aligned with the related Enterprise Content and Automation squads
• actively participate in broader quarterly planning and commitment sessions with the Enterprise Content and Automation tribe
• actively document and manage solution architecture decisions and technical debt on solution level for the applicable domain/s
• collaborate with and guide engineers in the squads in the domain to implement the approved solution architecture
• organise and support workshops and presentations for decision making for the domains involved
• manage stakeholders across multiple departments and countries in the EC&A domain

DevOps Engineer

• collaborate with cross-functional teams in an agile environment
• lead the design and implementation of database configurations
• drive automation initiatives using modern scripting and programming techniques
• manage and expand robust database solutions that power ING's databases
• ensure the database security and performance of critical banking systems
• pioneer innovative solutions for complex database challenges
• identify and mitigate risks to minimize incidents, outages, and enhance the customer experience
• advise squads on efficient resource usage, lifecycle management, and capacity planning
• assist squads with performance optimization and SQL tuning
• organizing knowledge sharing and awareness sessions for Oracle consumers across the company
• conducting reliability interviews with Asset Owners to enhance database reliability
• lead and coordinate strategic projects, collaborating with other IT teams as needed
• bring senior-level expertise to the team, sharing knowledge and best practices with the ING Oracle community

Oracle DBA Expert – DevOps

Junior Procurement Reporting & Information Specialist

Junior Procurement Reporting Specialist

• Identify global and local business needs, specifications and requirements for sourcing projects
• Share knowledge with Category Manager to develop and execute global category strategy
• Collaborate with global business partners to understand strategic priorities
• Lead end to end global e-sourcing initiatives including market research and proposal evaluations
• Manage third-party risk and ensure compliance with regulations
• Perform supplier relationship management, performance management, issue management and resolution
• Support Category Management with negotiations and establishing buying channels
• Play a role as strategic contributor in fields like ESG, procurement best practices, cost savings initiatives

Global Sourcing Specialist – Category Expert, Tier 2

Human Resources

HR and Business Management Intern

• Design, manage, and optimize reporting tools for ING
• Ensure stakeholder requirements are addressed and understood
• Foster an open and collaborative culture within the team
• Provide advice on complex reporting questions
• Ensure implementation of Data Management Process Control Standards

Global HR Reporting Specialist

• For assigned suppliers(TIER 2), identify global and local business needs, specifications and requirements as input for sourcing projects, category strategy and ongoing management of supplier relationships
• Share knowledge with Category Manager to develop and execute overarching forward looking global category strategy for suppliers (TIER2) in your scope
• Collaborate with global business partners to understand strategic priorities, align on sub(category) strategy and ensure adherence to the ING Procurement Policy
• Lead end to end global e-sourcing initiatives (RFI, RFQ/RFP, e-auctions) including gathering global requirements, market research, evaluate proposal, decision process (TCO analysis, scenario analysis, etc), conduct negotiation and awarding
• Manage third-party risk securing compliance with regulation and ING Policy and standards
• Perform supplier relationship management, performance management, issue management and resolution while facilitating supplier review and continuous improvement
• Support Category Management with negotiations, selecting preferred suppliers and establishing buying channels within assigned scope
• Play a role as strategic contributor in fields like ESG, procurement best in class practice, cost savings initiatives

Specialist – Global Sourcing, Category Expert

• translate policies and/or requirements into solutions.
• create solution architecture designs highlighting options, to guide the squads.
• ensure alignment with the high-level architecture and/or reference architecture and/or applicable standards.
• is responsible for the refinement in a detailed design with sufficient granularity for the development team to implement.
• contribute to the creation of global standards and reference architectures.
• build a strong collaborative relationship with the Corporate Technology and Collaboration domain business and technology stakeholders.
• work under guidance of the domain and enterprise architects.
• participate and/or present in architecture governance forums as required.
• manage your own features in the architecture team backlog ensuring completeness of descriptions, updates and committed start and end dates as aligned with the related Corporate Technology and Collaboration chapters.
• actively participate in broader quarterly planning and commitment sessions with the Corporate Technology and Collaboration Chapters.
• actively document and manage solution architecture decisions and technical debt on solution level for the applicable domain/s.
• collaborate with and guide engineers in the squads in the domain to implement the approved solution architecture.
• organize and support workshops and presentations for decision making for the domains involved.
• manage stakeholders across multiple departments and countries in the Corporate Technology and Collaboration domain.

Solution Architect – Collaboration Domain

• Monitor & troubleshoot production systems
• Lead and mentor a growing team
• Drive observability, incident/problem management, and root cause analysis
• Plan capacity and assess system health
• Manage SLAs and hold teams accountable
• Automate operations using bots
• Coordinate disaster recovery and business continuity planning
• Generate production reports

Site Reliability Engineer – SRE

• Coordinate oversight and data analysis on the areas of work as described in this vacancy for Procurement NL
• Lead and support implementation of the ING Procurement Policy towards NL business
• Responsible for maintaining oversight of suppliers in scope of the ING global Know Your Supplier process for Procurement NL , and monitoring follow-up where applicable
• Drive improvement on identified gaps
• Perform continuous gatekeeping at a local NL country level for the described areas of work
• Work closely together with the Data Analyst allocated to the local Procurement NL team
• Develop dashboards and reports using tools such as Power BI and monitor KPIs and metrics to support business performance and decisions
• Translate business requirements into data dashboards and maintain them across
• Partner with business stakeholders to define data requirements and provide analytical support
• Identify data quality issue and collaborate with other global departments to solve them
• Maintain documentation of data sources, methodologies and assumptions
• Maintain oversight , in close cooperation with the Data Analyst for Procurement NL, of related tasks and risks, including: Control Testing, iRisk administration, User Access Management, Record Retention deletion, End User Computing, Buyright User Group, ESG, Procurement Pipeline, and corresponding KPIs.
• Working closely with the Procurement NL – Fron Office - Risk & Compliance officer
• Act as the Procurement Netherlands Single Point of Contact (SPOC) to NL stakeholders for the regulatory and risk areas of work as described in this vacancy, including a.o. Privacy Office, ROPA, CDO/ Record Retention , Data Insights User Group, Regulatory Program SPOC (e.g. DORA, ITRS), and Group Procurement.

Vendor Optimisation, Relationship Manager – Lending Operations

Procurement Reporting Specialist

IT Governance Expert

Solution Architect

Solution Architect

Oracle DBA Expert – DevOps

Junior Procurement Reporting & Information Specialist

Junior Procurement Reporting Specialist

Global Sourcing Specialist – Category Expert, Tier 2

HR and Business Management Intern

Global HR Reporting Specialist

Specialist – Global Sourcing, Category Expert

Solution Architect – Collaboration Domain

Site Reliability Engineer – SRE

Procurement Policies & Procedures Specialist