Privacy and Governance Analyst
GDS Group
SQL
Job Level
JuniorMid-Level
Tech Stack
SQL
About the role
- Work closely with Customer Success to understand, represent and deliver outstanding customer services to standard clients
- Consult on 1PD strategy, platform usage and partnerships
- Feedback core requirements and opportunities to the business and collaborate across internal departments for renewals, platform challenges, upselling, case studies and legal queries
- Act as a key technical resource and advisor across InfoSum’s product suite for prospective customers in the UK
- Contribute to sales presentations and provide product demonstrations
- Perform workflow modeling and solution design to illustrate platform value
- Partner with Client Success and Sales at deal close to turn solutions into reality and provide detailed documentation for the Implementation team
- Provide ongoing technical leadership and support to customers
Requirements
- Background in advertising technology or SAAS (2 years)
- Hands-on familiarity with data query languages (i.e. SQL) or databases
- Exceptional presentation skills and communication skills with the ability to engage with and translate between technical experts and key business decision makers
- Excellent long term client relationship management capabilities in conjunction with strong project management skills
- Experience collaborating with engineering, product, and technical operations teams
- Ability to run technical demonstrations of a complex technical platform
- Demonstrable experience in designing and delivering complex solutions for clients, including strong documentation skills (Office 365 or G-suite tools)
- Type Startup personality: smart, ethical, friendly, cross-functional, hardworking and proactive
- Strong critical thinking and problem solving skills -- able to quickly understand and decompose complex questions and concepts
