InEvent

Project Manager

• Maintain a detailed understanding of the InEvent platform and services to assist clients and suggest best solutions for their projects
• Review client concerns and seek to improve all aspects of the client experience with the company
• Constantly promote the value of the InEvent platform and upselling through customer/client experience
• Grow and expand clients' platform usage within their organization
• Suggest optimization of existing processes within all Customer Success initiatives
• Mentor and coach Customer Success trainers when collaborating on the biggest Enterprise accounts from your portfolio
• Collaborate with internal teams to deliver enterprise customer success and retention

Account Project Manager, Customer Success