Incora

Program Manager

• Manage and administer implementations and transition of the organization’s major contract customers, in support of policies, goals and objectives established by company executive management
• Direct the contract management with responsibility for growth strategies, P&L, customer service levels and robust revenue & margin growth plans
• Accountability and proactiveness to maintain and improve the efficiency and effectiveness of the Contract and its key processes
• Work closely with the Sales Functions to develop bid strategies for new & renewals of contracted business
• Contribute to Annual Operating Process; and provide accurate business forecasts on a regular basis
• Identify and implement process improvements to existing and new contracts
• Leading by example and enabling an environment where all employees can contribute to the best of their abilities
• Support the environment for growth and progression for the people within the team

Senior Strategic Program Manager

• Manage and administer implementations and transition of the organization’s major contract customers
• Direct the contract management with responsibility for growth strategies, P&L, customer service levels and robust revenue & margin growth plans
• Accountability and proactiveness to maintain and improve the efficiency and effectiveness of the Contract and its key processes
• Work closely with the Sales Functions to develop bid strategies for new & renewals of contracted business
• Contribute to Annual Operating Process; and provide accurate business forecasts on a regular basis
• Identify and implement process improvements to existing and new contracts
• Manage, support and mentor the team, providing effective & timely performance evaluations, conduct reviews and facilitate additional training and/or mentoring as appropriate

Account Manager

• Order book management
• Liaise with customers and internal stakeholders
• Ensure requested delivery deadlines are met

Customer Account Coordinator

Operations

• Maintain the day to day running of the warehouse day-shift.
• Drive operational performance supported by a team of Department Managers.
• Ensure that all operational areas function efficiently, safely, and in line with Incora, customer, and statutory obligations.
• Deliver warehouse operations in a cost-effective manner through monitoring and analysis of KPIs.
• Identify continuous improvement opportunities and implement best practices.

Senior Strategic Program Manager

Senior Strategic Program Manager

Customer Account Coordinator

Operations Manager