Included Health

Data Scientist

• Drive insight generation for complex projects both independently and in collaboration with cross-functional teams.
• Develop models of cost and quality in support of our navigation and match services
• Identify opportunities to better engage and navigate members so that we can drive top quartile outcomes at bottom quartile costs.
• Develop a deep understanding of how our products are being used and identify opportunities to better serve our members’ needs.
• Prototype novel approaches to measuring or inferring product and business performance.
• Scale our impact so we can bring our services to more people in need.

Data Scientist II

Data Analyst

• Serve as the team's primary Workday reporting subject matter expert - owning the development of custom reports, calculated fields, dashboards, and scheduling.
• Enable cross-functional teams to access Workday data at an appropriate level of detail through scalable solutions.
• Manage the People Analytics service desk, triaging and fulfilling data requests from across the organization while looking for ways to handle them more efficiently through self-service, AI, or automation.
• Consult with department leaders to build and deliver data-driven recommendations.
• Conduct statistical analyses combining several sources of data to gain insights on human capital such as retention metrics.
• Ensure the proper maintenance and documentation of data sources, sensitive information, and processes.

Senior People Data Analyst

Operations

• Own and evolve the Talent Acquisition systems roadmap across ATS, sourcing tools, scheduling solutions, analytics, and workflow automation.
• Ensure our systems are configured to scale, integrate cleanly, and support a high-quality recruiter, hiring manager, and candidate experience.
• Move our function beyond tool administration and toward thoughtful systems architecture.
• Identify, pilot, and scale AI and automation opportunities across the recruiting lifecycle.
• Push the team to challenge legacy ways of working and rethink manual processes through technology.
• Translate recruiter pain points into practical solutions that improve speed, quality, and consistency.
• Evaluate when to purchase external tools versus build lighter-weight internal solutions or workflows.
• Lead vendor assessments with a strong lens on ROI, usability, security, integration, and long-term fit.
• Make clear recommendations on what to keep, optimize, consolidate, or sunset across the TA tech stack.
• Drive initiatives that reduce administrative burden and increase recruiter capacity.
• Partner with recruiting leaders to identify where friction exists in the funnel and solve for it at the systems or workflow level.
• Focus particularly on areas where automation can unlock scale, improve service levels, and reduce rework.
• Serve as the primary Talent Acquisition Operations partner to teams such as HR Operations, IT, Security, Procurement, Finance, and Legal.
• Lead cross-functional change management for systems, process, and tooling decisions.
• Help shape what Talent Operations should own in the future and how work should be structured across the team.
• Coach and develop talent operations team members while creating clear ownership, priorities, and accountability.

Manager, Talent Operations

Digital Marketing

• Own day-to-day management of Included Health’s marketing site in partnership with the Web Experience & Platform team — updating pages, publishing content, and ensuring brand accuracy and quality across templates and modules. Collaborate with developers and platform owners to implement and iterate on scalable page templates, components, and content models.
• Lead strategy, creation, and optimization of campaign and product landing pages that support integrated campaigns across web, email, social, and paid media. Collaborate with copywriters and designers to translate campaign briefs into pixel-perfect digital experiences.
• Run an ongoing test-and-learn program for landing pages and email programs to improve key funnel metrics such as CTR, form completion rate, and demo requests.
• Ensure content on our owned channels is optimized to influence and represent the Included Health brand across search engines and large language models.
• Partner with Marketing Operations to define and track core digital KPIs across web and email, such as organic and campaign traffic, session duration, on-page engagement, conversion rates, and contribution to pipeline.
• Work closely with cross-functional teams to understand project requirements, contribute innovative ideas during brainstorming sessions, and deliver designs that meet business objectives while enhancing Included Health's digital storytelling and brand presence.
• Stay current on evolving digital trends, web technologies, and demand generation concepts; proactively recommend changes to keep Included Health’s digital brand experience modern and competitive.

Digital Brand Manager, B2B Growth

Director

• Serve as a strategic thought partner to sales and client teams on key pursuits, renewals, and expansions.
• Diagnose client needs by synthesizing benefits design, population data, current vendors, and performance into a clear problem statement and strategy.
• Develop APD proposals that align our capabilities with client goals, including benefit design changes, contribution strategies, and integration with navigation and virtual care.
• Stay current on industry trends, competitors, and consultant perspectives to inform solution positioning and counter competitive threats.
• Help build crisp, persuasive narratives and provided input for visual materials (e.g., pitch decks, RFP responses, executive briefs) that tell a compelling story from problem to impact.
• Translate technical or clinical concepts into clear, executive-ready language for HR, benefits leaders, and consultants.
• Tailor solution messaging for different audiences (C-Suite, consultants, HR/benefits teams, procurement).
• Partner with Sales on pursuit strategy, including win themes, competitive differentiation, and stakeholder mapping.
• Support RFP solutioning, including crafting responses for solution design, implementation, member experience, and measurement.
• Help with financial models and business cases (e.g., ROI, savings, adoption scenarios) in partnership with Analytics and Finance.
• Join key client and consultant meetings to present solutions, handle strategic questions, and build credibility as a trusted advisor.
• Act as a bridge between field and product, providing structured feedback on market needs, gaps, and future opportunities.
• Collaborate with Implementation, Operations, Clinical, and Member Experience teams to ensure solutions are feasible, scalable, and aligned with delivery capabilities.
• Contribute to playbooks, templates, and best practices that uplevel our go-to-market and solutioning discipline across the organization.
• Develop and refine APD-specific frameworks, POVs, and tools that help clients and consultants better understand value drivers such as member affordability, utilization steering, total cost of care, and vendor ecosystem interactions.
• Help train and coach sales and client teams on new offerings, positioning, and solution stories.
• Continuously improve processes for how we qualify opportunities, design solutions, and bring them to market.

Data Scientist II

Senior People Data Analyst

Manager, Talent Operations

Digital Brand Manager, B2B Growth

Alternative Plan Design Director