Bank Partnerships Manager
Imprint
full-time
Posted on:
Location Type: Hybrid
Location: New York City • California • New York • United States
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Salary
💰 $150,000 - $200,000 per year
About the role
- Surface strategic opportunities to enhance profitability, expand product capabilities, or strengthen partner relationships
- Act as an owner of bank partnership outcomes, taking initiative to solve problems and improve systems
- Own day-to-day engagement with bank partners, ensuring timely and compliant execution of submissions, approvals, and operational workflows
- Identify opportunities to improve launch processes, conversion workflows, and partner satisfaction
- Manage SLA performance, tracking turnaround times and proactively addressing bottlenecks or compliance risks
- Partner cross-functionally with Legal, Compliance, Product, Operations, and Engineering to align on partner needs and internal execution
- Drive process automation and optimization initiatives to reduce manual work and improve partner responsiveness
Requirements
- 10+ years of experience in fintech bank partnerships, sponsored bank operations, program management, or chief of staff roles with exposure to regulated financial services
- Strategic thinker who can also execute tactically and manage competing priorities effectively
- Deep understanding of fintech-bank partner dynamics, regulatory requirements, and process enhancement
- Demonstrated ability to influence cross-functional teams and external partners without direct authority
- Strong problem-solving skills: ability to identify issues, propose solutions, and execute independently
- Excellent written and verbal communication skills, with high emotional intelligence and stakeholder management capability
- Highly organized and process-oriented, with a track record of improving workflows and driving operational efficiency
- Grit, initiative, and ownership mindset—proactively driving outcomes rather than waiting for direction
Benefits
- Competitive compensation and equity packages
- Leading configured work computers of your choice
- Flexible paid time off
- Fully covered, high-quality healthcare, including fully covered dependent coverage
- Additional health coverage includes access to One Medical and the option to enroll in an FSA
- 20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents
- Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementprocess automationworkflow optimizationcompliance managementSLA performance trackingproblem-solvingregulatory requirementspartner engagementconversion workflowsfinancial services
Soft Skills
strategic thinkingtactical executioninfluencing without authoritycommunication skillsemotional intelligencestakeholder managementorganizational skillsinitiativeownership mindsetgrit