Imprint

Operations

• Manage the full lifecycle of card manufacturing and fulfillment, from design to delivery, ensuring quality, accuracy, and compliance.
• Serve as the primary liaison between issuing banks, networks, processors, and internal teams to coordinate setup, launch, and ongoing program operations.
• Partner with the Go-To-Market team to align on launch readiness and ensure seamless onboarding for new programs.
• Collaborate with Product and Engineering to identify and implement improvements that reduce friction and enhance cardholder experiences.
• Oversee quality control and operational processes to safeguard brand standards and regulatory compliance.
• Stand up playbooks and SOPs that support both program launches and long-term scalability.

Card Operations Manager