Field Sales Territory Manager

Imprint

Field Sales Territory Manager engaging retail store associates to drive card acquisition for Imprint's co-branded credit card programs. Focus on customer experience and sales excellence in a dynamic environment.

Posted 7/28/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $120,000 - $135,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in driving credit card acquisition through effective communication and training of retail associates, while maintaining compliance with banking regulations and enhancing customer experience. Proven ability to analyze performance metrics and adapt strategies to meet sales targets in a dynamic retail environment.

Highest-signal resume keywords

Credit Card Sales TechniquesCustomer EngagementPerformance Metrics TrackingRetail Training and CoachingCompliance with Banking Regulations

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales TechniquesCredit Card KnowledgeApplication ProcessingPerformance ReportingFinancial Concepts Understanding

Soft Skills

Strong Communication SkillsInterpersonal SkillsAdaptabilityTeam CollaborationRapport Building

Industry Keywords

Retail SalesCustomer ServiceConsumer BankingCredit Card ProgramsLoyalty Programs

About the role

Key responsibilities & impact

Serve as an on-site brand ambassador for Imprint's co-branded credit card programs, engaging store associates and guests to communicate card features, benefits, rewards, and promotional offers
Train and coach retail store associates on card sales techniques, objection handling, and program value—building their confidence and capability to independently drive card applications
Drive card acquisition by connecting credit card benefits to the in-store shopping experience and tailoring recommendations to individual customer needs and interests
Assist customers with completing credit card applications accurately, ensuring a smooth and compliant application experience from start to finish
Collaborate with store teams to meet daily, weekly, and monthly acquisition goals, contributing to a positive, results-oriented team environment
Track and report on store-level performance metrics, including application volume, associate engagement, and cardholder penetration rates, surfacing insights to your manager
Maintain strong working knowledge of the partner brand's products, promotions, events, and loyalty programs to effectively connect card benefits to the broader customer experience
Identify operational gaps or coaching opportunities at the store level and escalate with proposed solutions to the Head of Field Sales
Adhere to all applicable bank policies, procedures, regulations, and legal requirements, including those governing consumer credit applications and data privacy
Maintain scheduling flexibility as business needs evolve, including availability across store hours, evenings, weekends, and key retail seasons

Requirements

What you’ll need

4+ years of sales, retail, or customer service experience; experience in a credit card, financial services, or consumer banking environment is a strong plus
Demonstrated ability to meet and exceed sales targets in a fast-paced, guest-facing environment
Strong communication and interpersonal skills, with the ability to engage and build rapport with diverse groups of customers and store associates
Comfort working in a dynamic, field-based role with regular travel across assigned retail locations
Ability to adapt quickly to changing store environments, business priorities, and customer needs
Basic understanding of financial concepts, credit cards, and rewards programs; training will be provided
High school diploma or equivalent required
Availability to work a flexible schedule including evenings, weekends, and holidays based on business needs

Benefits

Comp & perks

Competitive compensation and equity packages
Leading configured work computers of your choice
Flexible paid time off
Fully covered, high-quality healthcare, including fully covered dependent coverage
Additional health coverage includes access to One Medical and the option to enroll in an FSA
20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents
Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity