Impact Seven

IT Support

• Serve as a primary point of contact for day-to-day staff technology support and troubleshooting requests.
• Assist staff with troubleshooting computers, printers, phones, scanners, Microsoft Office applications, Teams, and other common office technology systems.
• Coordinate setup, deployment, maintenance, and replacement of computers, monitors, phones, and other office technology equipment.
• Assist with employee onboarding and offboarding processes including workstation setup, account coordination, equipment deployment, and technology orientation.
• Maintain and track organizational technology inventory and related records.
• Assist with user account administration, permissions, and access management within Yardi and other organizational systems.
• Assist with setup of new properties and entities within Yardi and related software systems.
• Support implementation, testing, and continuous improvement of Yardi workflows, processes, and operational enhancements.
• Work collaboratively with Accounting, Property Management, Compliance, Asset Management, and other departments to identify and improve operational workflows and system utilization.
• Coordinate with third-party IT vendors and consultants to escalate and resolve advanced technical issues as needed.
• Assist with technology procurement, vendor coordination, and operational technology projects.
• Maintain operational procedures, technology documentation, training materials, and internal user guides.
• Assist with scanning, electronic filing, and organization of operational and technology-related documentation.
• Support organizational process improvement initiatives and assist with implementation of operational efficiencies.

IT Operational Specialist

• Support the day-to-day technology, systems, and operational support functions of the organization.
• Provide front-line technical support and coordinate technology setup and maintenance.
• Assist with Yardi administration and property setup.
• Support operational technology improvements and work collaboratively with staff and third-party vendors.
• Serve as a primary point of contact for day-to-day staff technology support and troubleshooting requests.
• Assist staff with troubleshooting computers, printers, phones, scanners, Microsoft Office applications, Teams, and other common office technology systems.
• Coordinate setup, deployment, maintenance, and replacement of computers, monitors, phones, and other office technology equipment.
• Assist with employee onboarding and offboarding processes including workstation setup, account coordination, equipment deployment, and technology orientation.
• Maintain and track organizational technology inventory and related records.
• Assist with user account administration, permissions, and access management within Yardi and other organizational systems.
• Assist with setup of new properties and entities within Yardi and related software systems.
• Support implementation, testing, and continuous improvement of Yardi workflows, processes, and operational enhancements.
• Work collaboratively with Accounting, Property Management, Compliance, Asset Management, and other departments to identify and improve operational workflows and system utilization.
• Coordinate with third-party IT vendors and consultants to escalate and resolve advanced technical issues as needed.
• Assist with technology procurement, vendor coordination, and operational technology projects.
• Maintain operational procedures, technology documentation, training materials, and internal user guides.
• Assist with scanning, electronic filing, and organization of operational and technology-related documentation.
• Support organizational process improvement initiatives and implement operational efficiencies.
• Maintain confidentiality of sensitive organizational and employee information.
• Perform other duties as assigned.

• Serve as a primary point of contact for day-to-day staff technology support and troubleshooting requests
• Assist staff with troubleshooting computers, printers, phones, scanners, Microsoft Office applications, Teams, and other common office technology systems
• Coordinate setup, deployment, maintenance, and replacement of computers, monitors, phones, and other office technology equipment
• Assist with employee onboarding and offboarding processes including workstation setup, account coordination, equipment deployment, and technology orientation
• Maintain and track organizational technology inventory and related records
• Assist with user account administration, permissions, and access management within Yardi and other organizational systems
• Assist with setup of new properties and entities within Yardi and related software systems
• Support implementation, testing, and continuous improvement of Yardi workflows, processes, and operational enhancements
• Work collaboratively with Accounting, Property Management, Compliance, Asset Management, and other departments to identify and improve operational workflows and system utilization
• Coordinate with third-party IT vendors and consultants to escalate and resolve advanced technical issues as needed
• Assist with technology procurement, vendor coordination, and operational technology projects
• Maintain operational procedures, technology documentation, training materials, and internal user guides
• Assist with scanning, electronic filing, and organization of operational and technology-related documentation
• Support organizational process improvement initiatives and assist with implementation of operational efficiencies
• Maintain confidentiality of sensitive organizational and employee information
• Perform other duties as assigned

Operations

• Serve as a primary point of contact for day-to-day staff technology support and troubleshooting requests.
• Assist staff with troubleshooting computers, printers, phones, scanners, Microsoft Office applications, Teams, and other common office technology systems.
• Coordinate setup, deployment, maintenance, and replacement of computers, monitors, phones, and other office technology equipment.
• Assist with employee onboarding and offboarding processes including workstation setup, account coordination, equipment deployment, and technology orientation.
• Maintain and track organizational technology inventory and related records.
• Assist with user account administration, permissions, and access management within Yardi and other organizational systems.
• Assist with setup of new properties and entities within Yardi and related software systems.
• Support implementation, testing, and continuous improvement of Yardi workflows, processes, and operational enhancements.
• Work collaboratively with Accounting, Property Management, Compliance, Asset Management, and other departments to identify and improve operational workflows and system utilization.
• Coordinate with third-party IT vendors and consultants to escalate and resolve advanced technical issues as needed.
• Assist with technology procurement, vendor coordination, and operational technology projects.
• Maintain operational procedures, technology documentation, training materials, and internal user guides.
• Assist with scanning, electronic filing, and organization of operational and technology-related documentation.
• Support organizational process improvement initiatives and assist with implementation of operational efficiencies.
• Maintain confidentiality of sensitive organizational and employee information.
• Perform other duties as assigned.

IT Operations Specialist

Accountant

• Reconcile bank accounts monthly, investigate overages/shortages and adjust as needed to complete the monthly reconciliation process for companies assigned.
• Enter monthly accruals, maintain short term loan documentation and maintain any other necessary schedules for companies assigned.
• Review and update with Accounting Manager all accruals, reserve amounts or budget changes that have occurred for companies assigned.
• Manage change requirements to tenant ledgers affected by process of applying assistance for properties assigned.
• Reconcile balance sheet accounts for companies assigned to ensure accuracy of financial reporting.
• Manage and produce monthly, quarterly and yearly financials for review by the Senior Director of Accounting or Accounting Manager for companies assigned.
• Ensure all restricted cash accounts are properly funded at year-end.
• Perform preparation of audit/compilation work papers for companies as assigned.
• Assist with annual budget process for companies assigned.
• Work with other departments as needed to maintain data/accounting integrity.
• Assist with any additional duties associated with these processes.

Staff Accountant

• Prepare and review monthly financial statements for assigned entities, including variance analysis and supporting schedules.
• Manage monthly close responsibilities for assigned properties and entities, ensuring timely and accurate reporting.
• Review and reconcile general ledger and balance sheet accounts, including bank accounts, reserves, prepaid expenses, accruals, intercompany balances, and restricted cash accounts.
• Prepare, review, and post journal entries and recurring accounting transactions.
• Maintain and reconcile reserve and escrow activity in accordance with lender, investor, and regulatory requirements.
• Assist with accounting for rental assistance programs, tenant ledger adjustments, and subsidy-related transactions.
• Prepare audit, tax, and financial compliance workpapers for assigned entities.
• Assist with annual budget preparation and financial forecasting processes.
• Identify accounting discrepancies, operational inefficiencies, and process improvement opportunities and work collaboratively to implement solutions.
• Assist with training and mentoring accounting staff on accounting procedures, workflows, and Yardi processes.
• Serve as a backup resource for other accounting team members as needed.
• Work collaboratively with Property Management, Asset Management, Compliance, and other departments to ensure financial accuracy and operational alignment.
• Support implementation and continuous improvement of accounting controls, standardized procedures, and workflow efficiencies.
• Assist with special projects and other accounting-related duties as assigned.

Senior Property Accountant

Bookkeeper

• Process Impact Seven deposits.
• Process property management deposits received by Home Office or received via EFT into bank account(s).
• Handle all invoices and inquiries received in the AP email.
• Reconcile vendor AP statements.
• Process invoices.
• Maintain AP email inbox.
• Assist site managers and vendors regarding any payment inquiries.
• Process HUD and RD vouchers; reconcile and post payments to resident ledgers.
• Work with team members to resolve any discrepancies.
• Process inter-company receivables and reconcile regularly.
• Reconcile accounts receivables general ledger accounts to subsidiary ledgers.
• Resolve receipt and payment issues in a timely manner.
• Submit accounts to collections agencies.
• Collect, submit (as needed) and track reserve reimbursement requests.
• Assist with any additional duties associated with these processes.
• Contributes to the development of processes and procedures.

IT Operational Specialist

IT Operational Specialist

IT Operational Specialist

IT Operations Specialist

Staff Accountant

Senior Property Accountant

Accounting Assistant