UX Design Consultant
ImageX
Salary
💰 CA$75 - CA$85 per hour
Job Level
Senior
About the role
- Lead client workshops (discovery, prioritization, user testing) and drive decisions with clear facilitation and synthesis
- Present work persuasively to executives and cross-functional teams; explain the why behind design decisions and trade-offs
- Plan and conduct research (interviews, usability tests, surveys, heuristic and IA evaluations); turn findings into actionable insights
- Design information architecture (navigation, sitemaps, taxonomy/labeling) and validate via card/tree testing
- Create flows, wireframes, and prototypes to explore interactions and de-risk scope
- Define and extend design systems (components, tokens, guidelines) with accessibility (WCAG 2.2) in mind
- Partner with Project Managers and Engineering to refine scope, handle constraints, and ship high-quality experiences
- Apply AI tools responsibly to accelerate research synthesis, explore design variations, and analyze feedback with privacy and anonymization best practices
- Measure impact using agreed success criteria (task success, CSAT, conversion, support deflection)
- Lead and contribute to design outcomes across client engagements; frame problems, facilitate discovery and testing, present recommendations, and help unblock teams
Requirements
- Senior-level UX designer with solid UI craft
- Exceptional communication & presentation skills; translating complexity, handling live Q&A, and influencing decisions with high EQ
- Consulting mindset: pushing back with empathy, reframing asks, removing impediments, and aligning stakeholders
- Skilled facilitator of discovery sessions, user-testing workshops, and critiques with clear outcomes
- Senior UX craft: end-to-end flows, wireframes, prototypes; strong visual/UI; accessibility (WCAG 2.2) and design systems
- Information architecture depth: navigation, sitemaps, taxonomy/labeling; validates via card/tree testing
- Research proficiency: plans and runs studies (interviews, usability tests, surveys, heuristic and IA evaluations); turns findings into actionable recommendations
- Tools: Figma, Adobe CC; comfortable with testing/IA platforms (e.g., Optimal Workshop)
- Applied AI: uses AI to speed research/design and analyze feedback while following privacy, consent, anonymization, and human oversight best practices
- Client-facing consultative experience: framing problems, facilitating discovery and testing, presenting recommendations, and unblocking teams
- Ability to present work persuasively to executives and cross-functional teams and explain the rationale behind design decisions
- Partner with Project Managers and Engineering to refine scope and handle constraints
- Measure impact using agreed success criteria (e.g., task success, CSAT, conversion, support deflection)
- Asset: experience leading/mentoring more junior team members
