Senior UX/UI Designer
ImageX
Salary
💰 CA$75 - CA$85 per hour
Job Level
Mid-LevelSenior
About the role
- Lead discovery activities and facilitate prioritization and user-testing sessions.
- Partner with clients and internal stakeholders to uncover goals and user needs and translate them into decision-ready artifacts.
- Plan and run user research, interviews, and usability tests; synthesize findings into insights and recommendations.
- Develop personas, user flows, journey maps, sitemaps, wireframes, and interactive prototypes to define coherent information architecture.
- Work closely with the Director of Digital Strategy on content audits, metadata, and taxonomies to improve discoverability and SEO.
- Monitor performance with web analytics, evaluate information architecture over time, and recommend targeted enhancements.
- Guide cross-functional teams (PM, Development, Designers, BAs, Content) through design reviews and iterative improvements.
- Align IA and UX decisions with visual design and business objectives while keeping accessibility and best practices front and center.
Requirements
- Discovery facilitation: Proven ability to lead discovery/prioritization/user-testing sessions, present persuasively to executives, and handle live Q&A.
- Stakeholder alignment: Demonstrated success collaborating with clients and cross-functional partners to translate business goals, target audiences, and user needs into IA decisions.
- User research: Hands-on experience planning, running, and synthesizing interviews and usability tests into clear insights and recommendations.
- Core UX artifacts: Track record producing personas, user flows, and journey maps that guide structure, content, and scope.
- Information architecture: Expertise creating and maintaining navigation, sitemaps, taxonomy/labeling, plus wireframes and interactive prototypes; adapting work based on evidence (e.g., card/tree testing).
- Content partnership: Experience conducting content audits/gap analyses and aligning IA with visual design and content strategy alongside Designers, BAs, and Content.
- Accessibility & best practices: Applies current IA/UX standards (incl. WCAG considerations) and drives measurable improvements.
- Responsible AI in UX: Practical use of AI to accelerate research synthesis, design exploration, and feedback analysis—while upholding privacy, consent, and anonymization and optimizing workflows/budgets.
- Tool proficiency: Advanced with Figma (incl. FigJam), Optimal Workshop Suite, and Google Docs/Sheets/Slides (or equivalents).
- Senior/consultant level, client-facing facilitation and presentation skills.
- Bonus: Agency/consultancy background; client website delivery experience; team leadership or mentoring experience.
