Senior Marketing Content Writer
Chartbeat
WordPress
Account Director – Digital and Web Experience
Ignite Visibility
full-time
Posted on:
Location Type: Remote
Location: Remote • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $100,000 - $120,000 per year
Job Level
Lead
Tech Stack
WordPress
About the role
- Lead and grow strategic relationships with enterprise and mid-market clients, serving as a trusted advisor across business and digital initiatives
- Act as the primary point of contact for executive stakeholders, ensuring alignment, transparency, and long-term value
- Drive the delivery of high-impact web and digital experiences, ensuring technical feasibility, business relevance, and on-time execution
- Translate client needs into clear roadmaps and technical requirements, working closely with engineers, product managers, and strategists
- Maintain strong oversight of project delivery, ensuring work meets scope, timelines, and quality expectations
- Partner with internal leadership to resource, structure, and scale teams based on evolving project needs
- Uncover and pursue account growth opportunities including upsells, cross-sells, and long-term partnership expansions
- Maintain a deep understanding of each client’s business, industry, web ecosystem, and success metrics
- Serve as a technical-savvy liaison, bridging business objectives with development and delivery realities
- Lead key meetings including planning sessions, delivery reviews, and retrospectives — ensuring clarity and accountability
Requirements
- 8+ years of experience in account management, client services, or digital strategy
- At least 3 years in a director-level (or equivalent) role for web project and accounts
- Demonstrated success leading enterprise-level digital accounts, particularly in web development initiatives
- Strong understanding of the full web development lifecycle — from planning and UX/UI to QA and deployment
- Technical knowledge is essential (hands-on coding not required)
- Proven ability to manage cross-functional delivery teams in Agile, Scrum, or hybrid environments
- Strong leadership, communication, and stakeholder management skills
- Strategic thinker with ability to simplify complex problems and deliver actionable solutions
- Proficient with CMS (Webflow, WordPress, Contentful), marketing tech stacks, CRM systems (HubSpot, Salesforce), analytics platforms, and SEO tools
- Background in digital agencies, SaaS companies, or consulting environments; experience managing global or multi-brand digital programs
- Proven track record of identifying and driving upsell or growth opportunities within existing client relationships
- Nice to have: Understanding of SEO strategy, content governance, or performance marketing
- Nice to have: Experience guiding web projects in regulated industries or complex stakeholder environments
Benefits
- Competitive compensation package with performance incentives
- Comprehensive benefits including health, dental, and vision insurance
- A collaborative, growth-oriented culture where innovation is valued
- Opportunities for professional development and career growth
- Fully remote workforce
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementdigital strategyweb development lifecycleAgileScrumUX/UIQAdeploymenttechnical knowledgestrategic thinking
Soft skills
leadershipcommunicationstakeholder managementproblem-solvingaccountabilitytransparencyrelationship buildingteam structuringproject oversightclient understanding
