ICU Medical

Senior Specialist, Sales Processing

ICU Medical

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Senior

About the role

  • Oversee and administer timely and accurate processing of chargebacks for Alternate Site Trading Partners
  • Investigate error and fatal lines on chargeback claims to determine root cause and interface with Membership, Contracting Analysts and Data Governance for resolution
  • Provide technical guidance and mentoring to coworkers/team members assigned Alternate Site Trading Partners
  • Track compliance and status of original and resubmitted chargeback sales and tracings on a monthly basis
  • Communicate with assigned Trading Partners and conduct monthly calls with Major Alternate Site Trading Partners
  • Interact with Commercial Contract Analysts, GPO Analysts, Managers and Directors to resolve contract pricing or membership issues
  • Create and maintain auto fix rules and request customer number creation/maintenance
  • Provide backup for Section Manager responsibilities and daily reporting (first pass rate, aging, etc.)
  • Assist A/R with reconciliation of chargeback transactions processed through Model N and assist with Model N upgrade testing
  • Work with internal and external auditors; assist with special projects and training Level I Specialists

Requirements

  • Must be at least 18 years of age
  • High School diploma (Bachelor’s degree preferred)
  • 2-4 years of related business experience required
  • General understanding and previous experience of end-to-end commercial contracting operations
  • Ability to plan, organize and manage a variable workload and meet deadlines with accurate results
  • Demonstrated strong interpersonal skills to lead/guide others
  • Detail oriented
  • Intermediate level knowledge of Microsoft Office (Excel); ability to manipulate data using VLOOKUP and Pivot Tables
  • Strong verbal and written communication skills
Benefits
  • This role is based remotely; the incumbent may be remote in any state other than Colorado; California; Connecticut; Montana, Maine or New York
  • Typically requires travel less than 5% of the time

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
chargeback processingerror investigationdata governancecontract pricing resolutionauto fix rules creationreconciliation of chargeback transactionsModel Nupgrade testing
Soft skills
technical guidancementoringcommunicationinterpersonal skillsplanningorganizationdetail orientedleadership
Certifications
High School diplomaBachelor’s degree
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