ICON plc

Patient & Site Engagement Operations Specialist

ICON plc

full-time

Posted on:

Location: 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Develop and maintain web applications using modern technologies
  • Collaborate with cross-functional teams to deliver high-quality software
  • Participate in code reviews and contribute to technical architecture decisions
  • Mentor junior developers and share best practices

Requirements

  • Bachelor's degree in project management, business, or a related field is preferred, with significant experience in project management and team leadership.
  • Proven track record of successfully managing projects from inception to completion, with a focus on delivering results within scope, time, and budget constraints.
  • Strong leadership and organizational skills, with the ability to effectively manage project teams and prioritize tasks.
  • Excellent communication and interpersonal skills, with the ability to build relationships and manage stakeholder expectations.
  • Proficiency in project management tools and methodologies.
  • Detail-oriented, proactive, and adaptable, with a commitment to achieving project goals and driving continuous improvement.
  • 5+ years focused in patient recruitment/retention strategy and/or project management preferred
  • May travel once a year
  • At least 3 years of relevant experience in patient recruitment, clinical trial execution with a pharmaceutical company, CRO, and/or healthcare facility/research site.
  • Expertise in the areas of drug development, clinical trial operations, and strategic planning.
  • Previous experience in clinical trial operations including the execution of study outreach, patient compliance and study support programs.
  • Strong planning and tracking skills, customer focused, well organized, detail oriented and capable of successfully managing multiple projects.
  • Excellent time, priority, and self management skills.
  • Strong project management skills.
  • Strong team orientation; demonstates initiative to solve problems and improve efficiency and/or customer service.
  • High-degree of proficiency in Microsoft Excel, PowerPoint and Word. Microsoft Project preferred.
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