ICON plc

Senior Site Partner

ICON plc

full-time

Posted on:

Location Type: Hybrid

Location: Nashville • North Carolina • Tennessee • United States

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Job Level

Senior

About the role

  • Accountable for the proficient and proactive co-ordination of all necessary activities required to achieve timely site activations and maintenance tasks for any given site(s) across a single or multiple studies.
  • Act as site liaison and escalation point of contact; proactively resolving issues to ensure the site receives a positive customer experience.
  • Ensure CDP and Site Activation approval dates are forecast and planned accurately in ICON’s systems, documenting all risks to delivery with mitigations taken, as they occur.
  • Collect and collate site Critical Package Documents (CDPs) for review and approval prior to site activation in accordance all requirements, ensuring the highest quality, accuracy and completeness of site and country documentation is obtained in the TMF.
  • Drive CDP and site activation timelines and ensure they are reflected accurately in ICON’s systems and are achieved; proactively follow through for achievement to plan; provide risk assessment and contingency plans at a site level, to mitigate impact if forecasted timelines are at risk; escalate issues as soon as identified.
  • Ensure timely submission of protocol and study documents/safety reports for local ethics/IRB approval according to local requirements.

Requirements

  • Bachelor's Degree
  • 0-3 years of experience in a Clinical Research environment
  • Good communication skills
  • Good Judgment & Decision Making
  • Proficient computer knowledge.
  • Proficiency in English language is mandatory.
Benefits
  • Various annual leave entitlements
  • A range of health insurance offerings to suit you and your family’s needs.
  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
  • Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
  • Life assurance
  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Clinical ResearchSite ActivationRisk AssessmentDocumentation ManagementProtocol SubmissionStudy Document Management
Soft Skills
Communication SkillsJudgmentDecision MakingProactive Problem SolvingCoordination
Certifications
Bachelor's Degree