ICON plc

Site Partner II

ICON plc

full-time

Posted on:

Location Type: Hybrid

Location: Burlington • Canada

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Job Level

Junior

Tech Stack

Google Cloud Platform

About the role

  • Accountable for the proficient and proactive co-ordination of all necessary activities required to achieve timely site activations and maintenance tasks for any given site(s) across multiple studies.
  • Act as site liaison and escalation point of contact; proactively resolving issues to ensure the site receives a positive customer experience.
  • Ensure Critical Document Package (CDPs) and Site Activation approval dates are forecasted and planned accurately in ICON’s systems, documenting all risks to delivery with mitigations taken, as they occur.
  • Collect and collate site CDPs for review and approval prior to site activation in accordance with all requirements, while ensuring the highest quality, accuracy and completeness of site and country documentation is obtained in the Trial Master File.
  • Ensure timely submission of protocol and study documents/safety reports for local ethics/IRB approval according to local requirements.
  • Prepare, collect and collate all requirements for site CDPs for review and approval prior to site activation in accordance with ICON SOPs/WPs, Sponsor requirements, applicable country regulations/guidelines and the principles of ICH/GCP, ensuring the highest quality, accuracy and completeness of site and country documentation is obtained in the TMF.
  • Serve as internal expert consultant in regards to assigned key Institutions and sites to build relationships and internal data repository.

Requirements

  • Bachelor's Degree
  • 0-3 years of experience in a Clinical Research environment
  • Good communication skills
  • Good Judgment & Decision Making
  • Proficient computer knowledge.
  • Proficiency in English language is mandatory
  • Knowledge of basic French is preferred
Benefits
  • Various annual leave entitlements
  • A range of health insurance offerings to suit you and your family’s needs.
  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
  • Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
  • Life assurance
  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Clinical ResearchSite ActivationTrial Master FileCritical Document PackageProtocol SubmissionSafety ReportsICHGCP
Soft Skills
CommunicationJudgmentDecision MakingProactive CoordinationProblem SolvingRelationship Building
Certifications
Bachelor's Degree