ICF

Scrum Master, Public Trust

ICF

full-time

Posted on:

Origin:  • 🇺🇸 United States • Virginia, West Virginia

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Salary

💰 $60,637 - $137,203 per year

Job Level

Mid-LevelSenior

Tech Stack

PMP

About the role

  • Guide a cross-functional Agile team in delivering a Salesforce-based SaaS solution.
  • Facilitate Agile ceremonies (daily stand-ups, sprint planning, retrospectives, and reviews) to ensure efficient team collaboration and delivery.
  • Collaborate with customer stakeholders to gather requirements, refine user stories, and design system features (workflows, processes).
  • Ensure the project meets DoD and federal government security and compliance standards; support efforts to obtain Authorization to Operate (ATO).
  • Remove team impediments and shield the team from external distractions to maintain focus on sprint goals.
  • Support gate reviews for system and acquisition lifecycle checkpoints, ensuring timely delivery of required documentation.
  • Promote effective communication between technical teams, stakeholders, and leadership to align on project objectives and progress.
  • Assist in delivering user training to ensure effective adoption of the new system.
  • Maintain Agile artifacts (product backlog, sprint backlog) and track progress using Jira or equivalent.

Requirements

  • 5+ years as a Scrum Master leading Agile teams, preferably on Salesforce or SaaS implementation projects.
  • Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent Scrum Master certification required.
  • Candidate must have a Public Trust or an Active Secret clearance.
  • U.S. Citizenship is required due to federal contract requirements.
  • Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S.
  • Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years.
  • Ability to go on-site in Martinsburg, WV when needed.
  • Proficiency with Agile project management tools (e.g., Jira, Trello) and Microsoft Office Suite.
  • Understanding of DoD and federal government security standards and experience supporting ATO processes.
  • Experience working with federal government clients, particularly DHS or DoD.
  • Familiarity with Salesforce, including its general functionality and the use cases it supports.
  • Project Management Professional (PMP) certification (preferred).
  • Prior experience delivering user training or creating technical documentation.
  • Background in data migration projects.
  • Highly effective analytical, problem-solving, and decision-making capabilities; excellent communication and interpersonal skills; organized and detail-oriented.
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