Scrum Master / Agile Coach

• Guide a cross-functional Agile team in delivering a Salesforce-based SaaS solution.
• Facilitate Agile ceremonies (daily stand-ups, sprint planning, retrospectives, and reviews) to ensure efficient team collaboration and delivery.
• Collaborate with customer stakeholders to gather requirements, refine user stories, and design system features (workflows, processes).
• Ensure the project meets DoD and federal government security and compliance standards; support efforts to obtain Authorization to Operate (ATO).
• Remove team impediments and shield the team from external distractions to maintain focus on sprint goals.
• Support gate reviews for system and acquisition lifecycle checkpoints, ensuring timely delivery of required documentation.
• Promote effective communication between technical teams, stakeholders, and leadership to align on project objectives and progress.
• Assist in delivering user training to ensure effective adoption of the new system.
• Maintain Agile artifacts (product backlog, sprint backlog) and track progress using Jira or equivalent.

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