ICF

Training Specialist

ICF

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $67,020 - $113,934 per year

Job Level

Mid-LevelSenior

About the role

  • Work with subject matter experts, translators, and other project team members to develop, update, and maintain training curricula, e-learning modules, presentations, and other learning and training products with learning objectives
  • Participate in the development of new content within a team environment including subject matter experts, technical experts, and project managers.
  • Identify existing resources and research best practices related to providing behavioral health and other services for immigrating children and their families.
  • Inform the development of an annual training plan, including topics, objectives, and audience pain points, needs, and challenges.
  • Utilize available research and data for exploration of problems and issues identified for immigrating children and their families.
  • Design training content, including learning objectives, goals, behavioral anchors, modules, interactive activities, instructional materials, transfer of learning activities, and other materials as appropriate.
  • Determine appropriate design and delivery method to achieve learning goals, including synchronous, asynchronous, videos, e-learning modules, job aids, and other modalities.
  • Monitor and track participation in and satisfaction with learning events, hold debriefs and use resulting data and information for continuous improvement of learning strategies.
  • Assist with authoring, proofing and quality control of products and training.
  • Contribute to the development and maintenance of internal content guidance documents, including style guide, audience personas, and others as needed.
  • Support facilitation of live events, including presenting, in partnership with subject matter experts, as needed, developing facilitators’ guides, responding to chats and attendee needs in real time, and coordinating and running dry runs and run of shows.

Requirements

  • Bachelor’s Degree in English, communications, education, instructional design, or related field
  • 3+ years experience developing written content for trainings or learning products
  • 3+ years direct experience developing and delivering content related to immigration, children and families, or a related field.
  • 3+ years minimum experience managing tasks or projects to deadlines
  • Master’s Degree in social work, English, education, instructional design, or related field.
  • 5+ years professional immigration work experience
  • Experience using CANVA and developing graphics
  • Experience using articulate storyline or other similar software to develop e-Learning
  • Experience developing learning experiences on federal contracts.
  • High quality control skills with superior attention to detail and the ability to meet stringent deadlines.
  • Strong analytical, problem-solving and decision-making capabilities.
  • Ability to be flexible, multitask, prioritize, and manage multiple activities simultaneously in a fast-paced, changing environment
  • Strong team player with the ability to take initiative and work well independently
  • Excellent verbal, oral, interpersonal and written communication skills, including experience with developing and delivering presentations, writing, and blogging social media content.
  • Ability to exercise good judgment, discretion, tact, and diplomacy.
  • Strong organizational and time management skills.
Benefits
  • Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
content developmente-learning designtraining curriculum developmentbehavioral health serviceslearning objectivesproject managementquality controlanalytical skillsproblem-solvingdecision-making
Soft skills
flexibilitymultitaskingprioritizationteam collaborationinitiativecommunication skillsjudgmenttactdiplomacyorganizational skills
Certifications
Bachelor’s Degree in EnglishBachelor’s Degree in communicationsBachelor’s Degree in educationBachelor’s Degree in instructional designMaster’s Degree in social workMaster’s Degree in EnglishMaster’s Degree in educationMaster’s Degree in instructional design
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