Ibility LLC

Consultant

• Assess OCM and operational readiness
• Support and facilitate virtual and face-to-face meetings with government clients and provide co-ordination/collaboration from various business units
• Attend and participate in meetings with many different client stakeholder groups
• Help identify and formulate organizational target state requirements from written materials and verbal interactions with stakeholders
• Identify and document organizational design challenges, obstacles, and decisions, and provide rationale and recommendations to help address resistance to change
• Develop and execute communication plans
• Help develop approaches for developing a permanent organizational resiliency and change capacity within differing organizational units and approaches for transitioning key change management responsibilities and activities to them
• Apply behavioral tools to assess the impact of change on organizations, using assessments of organizational culture, performance, and readiness for change
• Define activities to support change and transition initiatives
• Develop and deploy user adoption/training programs around our technology solution
• Work directly with the client and end user to affect change
• Test and review deliverables to ensure quality and compliance
• Be the teammate everyone wants on their team and take ownership in making our company the best place to work

Junior Organizational Change Management Consultant

Operations

• Support cross-functional teams responsible for efficient automated workflow processing
• Monitor and maintain operational workflows to ensure processing accuracy and service level targets are met
• Troubleshoot workflow issues and coordinate identification and resolution with internal stakeholders
• Communicate workflow status changes and operational updates to external stakeholders
• Assist in generating, reviewing, analyzing, and creating operational reports and data queries
• Monitor and analyze metrics associated with the performance and success of automated workflows
• Partner with stakeholders to understand business pain points and operational challenges
• Assess enhancement requests and monitor status of existing requests

Operations Analyst

Program Manager

• Analyze healthcare program performance to assess effectiveness, efficiency, quality, and impact on Veteran outcomes.
• Apply qualitative and quantitative methods to evaluate program operations, implementation, and results.
• Identify trends, risks, gaps, and opportunities for improvement across healthcare programs and services.
• Develop and analyze performance metrics, dashboards, and reports to support program monitoring and evaluation.
• Synthesize complex data into clear, actionable findings for leadership and stakeholder audiences.
• Support development of recommendations to improve program outcomes, service delivery, and operational efficiency.
• Support strategic planning initiatives through data-driven analysis and evidence-based insights.
• Assess alignment of programs with VHA policies, regulations, and strategic priorities.
• Contribute to program reviews, studies, and analyses requested by VHA leadership or program offices.
• Collaborate with clinical, operational, and policy stakeholders to understand program objectives and evaluation needs.
• Support cross-functional teams by translating analytical findings into practical recommendations.
• Participate in meetings, briefings, and working groups to communicate findings and support informed decision-making.
• Ensure analytical methods and deliverables meet federal standards for accuracy, transparency, and reliability.
• Support documentation and knowledge management to promote consistency and repeatability of analyses.
• Adhere to VA information security, privacy, and data governance requirements.

Senior Program Analyst – Veteran Direct Care

Communications

• Support the development of high-quality briefing materials, written products, and training documentation in support of the Veterans Health Administration.
• Translate complex policy, programmatic, and operational content into clear communications products for various stakeholders.
• Collaborate with program managers, subject matter experts, and training leads to produce briefings, guides, and learning materials.
• Ensure consistency of messaging, formatting, and branding across all briefing products.
• Track deliverables and ensure products are completed on schedule and in accordance with quality standards.

Communications Products Specialist – Veteran Direct Care

• Integrated Governance & PMP Management: Lead the continuous update of the Program Management Plan (PMP) and all supporting standards. Ensure alignment with the Program Charter and oversight expectations from external entities.
• SAFe & Agile Orchestration: Align SAFe ceremonies, release cadences, and tools (Agility or JIRA) to ensure consistent delivery across overlapping waves.
• Review meeting materials for and lead regular program management meetings, including program risk reviews, Change Control Board meetings, defect reviews, and program reviews.
• Decision Support & Reporting: Translate complex technical data into intuitive, decision-ready Power BI dashboards and other materials. Automate communications by leveraging Agility or JIRA as the authoritative data source.
• Knowledge & Change Management: Update and maintain a future-state Knowledge Management (KM) ecosystem. Develop change management plans, job aids, and FAQs to maintain institutional knowledge.
• Risk & Dependency Management: Proactively identify and log program risks. Perform Analysis of Alternatives (AoAs) for complex requirements and present recommendations to executive leadership.
• Defect & Quality Strategy: Implement the Defect Management Strategy to ensure clear ownership of defects. Coordinate with external vendors to ensure hotfixes and releases are tracked from identification to resolution.

Junior Program Analyst – ERP Implementation

Senior Program Analyst – ERP Implementation

Analyst

• Support external customers with analyzing current business processes, developing business requirements, and documenting management processes and corresponding software requirements.
• Provide Federal Financials subject matter expertise using Momentum Financials.
• Requirements Elicitation: Collaborate with customers to facilitate structured discussions, refine business processes, and decompose complex requirements into Epics, Features, and actionable User Stories in a SAFe Agile environment.
• Requirements Consolidation: Conduct reviews of existing requirements, artifacts and repositories and working with external customers to make needed updates.
• Gap Analysis & Traceability: Map requirements to CGI’s Momentum Financials to determine which needs are met through configuration. Maintain the Requirements Traceability Matrix (RTM) from elicitation through testing and implementation.
• Strategic Roadmapping: Assist in developing the Implementation Plan and Roadmap, identifying dependencies across system interfaces, data conversion, and federal reporting requirements.
• Risk & Dependency Management: Proactively identify and log program risks. Perform Analysis of Alternatives (AoAs) for complex requirements and present recommendations to executive leadership.

Junior Requirements Analyst – CGI Momentum Implementation

Senior Requirements Analyst – CGI Momentum Implementation

Recruitment

• Partner with leadership on workforce planning and proposal staffing strategies.
• Own full-cycle recruiting: intake, sourcing, screening, interview scheduling, feedback loops, offer coordination, and pre-hire checks.
• Source proactively using different modalities, job boards, referrals, and niche/clearance communities; build shortlists fast for priority requisitions.
• Perform structured phone screens and competency-based interviews; capture notes/scorecards in Lever ATS to drive consistent, fast decisions.
• Build and nurture pipelines for future projects and proposals (contingent staffing); tag talent pools and run nurture campaigns in Lever.
• Support cleared and public-trust hiring (Public Trust, NACI; Secret+ a plus), partnering with security/HR on adjudication steps.
• Provide onboarding and credentialing support: coordinate PIV/CAC badging paperwork, fingerprinting/Livescan, eQIP/eApp submissions, background checks, I-9/E-Verify, start-date logistics, and track status in Lever; keep candidates, PMs, and Security informed.
• Keep hiring managers in sync with weekly updates on pipeline health, time-to-slate, and risks/blockers.
• Champion candidate experience: timely communications, clear expectations, and constructive feedback.
• Ensure EEO/OFCCP compliance and audit-ready data; maintain clean requisition/candidate records and publish weekly KPI dashboards.