Hyatt

Compliance

• Lead the end-to-end PCI DSS Level-1 Service Provider assessment process in collaboration with the external QSA, from planning through final Report on Compliance (ROC) delivery
• Serve as the primary liaison with QSAs, external auditors, and internal stakeholders to ensure timely deliverables, effective communication, and resolution of findings
• Interpret PCI DSS requirements and provide actionable guidance to technical and business teams for effective implementation
• Oversee evidence gathering, review, and validation to support PCI DSS, SOX ITGC, operational audits in conjunction with Hyatt Internal Audit, and other compliance assessments
• Manage SOX ITGC audit activities, including coordinating with control owners, addressing deficiencies, maintaining control documentation, and overseeing remediation activities with the control owners
• Support other IT compliance initiatives such as vendor risk management, ISO 27001 alignment, and regulatory or contractual audits
• Develop and maintain compliance-related policies, procedures, and control documentation
• Track, monitor, and report compliance metrics to management and senior leadership
• Stay informed on regulatory and industry changes, advising stakeholders on potential impacts and required adjustments
• Drive process improvements to strengthen the organization’s overall compliance posture and reduce risk exposure
• Act as the 2nd line of defense for IT compliance engagements

Senior Governance, Risk, and Compliance Analyst

Sales

Hyatt Hotels Corporation seeks an enthusiastic Central Sales Manager to join our growing Central Sales Management department, where you’ll focus on group lead response for a portfolio of Select & Full-Service hotels as well the management of a team of Lead Specialists. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests. The Central Sales Manager will be responsible for responding to leads at multiple Select Service & Full-Service properties daily. They will assist a team of Lead Specialists to deliver strong performance in reactive group support and transient RFP execution. The Central Sales Manager must be able to coach team members and ensure high performance. This person will be responsible for managing a team and hotels across the Americas. The Central Sales Manager would be someone who has demonstrated, through performance, a thorough understanding and competence in Group & Transient sales, Hyatt systems and the hotel/business travel industry. They will have thorough experience with professional selling skills: opening, probing, supporting, closing. Must possess exceptional negotiating skills.

Central Sales Manager

• Hyatt Regency McCormick Place located in Chicago’s South Loop, connected to McCormick Place convention center; 1,258 guest rooms and 60,000 sq. ft. event space
• Manage designated market segment focusing on corporate and association groups (151–600 peak rooms)
• Hybrid role requiring three days onsite per week
• Sell guest rooms, meeting space, and additional Hyatt services
• Conduct client site inspections and sales presentations
• Prepare proposals and maintain organized documentation
• Coordinate customer service with Sales, Events, and Catering teams
• Use Hyatt sales systems and uphold high service standards
• Participate in sales meetings and may lead team initiatives
• Partner with a Sales Coordinator and support staff

Group Sales Manager

Marketing

• The Role This role drives property-level revenue through marketing plans that address local and regional business objectives, collaborating closely with corporate and hotel teams such as Sales, Revenue Management and Digital.
• This role also helps to identify revenue-making opportunities and helps executes promotions and programming in the field for designated hotels.
• Integrated marketing with digital media, including comfort navigating analytics across media types, is vital.
• Additional responsibilities include:
• Understands the business needs, competitive environment and challenges for their designated hotels and guides the development of localized, digital marketing objectives, strategies, tactics, measurement and continual analysis
• Acts as the first responder to hotel owner and operator questions/concerns about corporate strategy, campaigns, digital and brand performance
• Assists the brand, loyalty, partnership and digital teams with the communication of corporate initiatives to the field to ensure maximum participation
• Develops annual digital marketing plans that serve to maximize hotel revenue production and guest engagement initiatives
• Provides consultation for hotel openings and renovations that will maximize business performance
• Counsels hotels on managing Hyatt preferred marketing agencies and suppliers.
• Provides regular reporting and insights on marketing initiatives
• Ability to travel up to 40%

Senior Governance, Risk, and Compliance Analyst

Central Sales Manager

Group Sales Manager

Field Marketing Manager