Hyatt

Director, Product and Process Development

Hyatt

full-time

Posted on:

Location Type: Remote

Location: Remote • Illinois • 🇺🇸 United States

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Salary

💰 $140,000 - $170,000 per year

Job Level

Lead

About the role

  • Identify, develop, and implement process enhancements that accelerate speed-to-market for new design standards, prototypes, and project delivery.
  • Champion the alignment of standards delivery tools with broader guest experience, operational, and commercial objectives.
  • Drive platform integration between product, technical, and operational content.
  • Collaborate closely with Design & Construction team verticals to ensure process continuity and executional practicality.
  • Design structured onboarding tools, project learning modules, and process education resources for internal team and external consultants.
  • Collaborate and represent process and product development globally in support of standards and systems evolution.
  • Maintain and update brand standard documentation tools, including digital platforms and field-friendly guides.
  • Manage prototype model rooms and coordinate revisions based on design evolution or operational feedback.
  • Coordinate cross-functional input to ensure that prototype designs reflect regional relevance and global consistency.
  • Manage relationships with approved product vendors and manufacturers for FF&E/OS&E, ensuring quality, sustainability, cost-effectiveness, and brand compliance.
  • Collaborate with Engineering, Operations, and Risk teams to maintain technical design standards and performance criteria.
  • Coordinate with Procurement team to ensure alignment between design intent, sourcing strategy, and budget adherence.

Requirements

  • 10+ years with long tenure working for or with hotel brands focusing on design and/or project management.
  • Bachelor’s degree in architecture, construction management, engineering, interior architecture, project management or related field required.
  • Management, people leadership or mentor experience is required.
  • Project Management certifications and/or architecture license.
  • Proficiency in MS Office Suite, Blubeam Revu, Autodesk AutoCAD, Smartsheet
  • Ability to travel throughout the Americas approximately 20-30%.
  • Must understand architectural drawings/specifications and have familiarity with ADA/IBC regulations.
  • Knowledge of various building types, MEP systems, construction planning processes and cost methods.
  • Strategic, collaborative mindset with cross-functional fluency.
  • Skilled in FFE, procurement and interior products/vendors.
Benefits
  • Annual allotment of free hotel stays at Hyatt hotels globally
  • Flexible work schedule
  • Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
  • A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
  • Paid Time Off, Medical, Dental, Vision, 401K with company match

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementarchitectural drawingsconstruction planningMEP systemscost methodsFFE procurementinterior products
Soft skills
people leadershipcollaborationstrategic mindsetcross-functional fluency
Certifications
project management certificationarchitecture license
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