Huntington National Bank

Manager

• Manages the coordination and integration of financial management for identified business segment.
• Directs a team of associates in setting and implementing financial management and reporting standards and objectives.
• Responsible for the planning and forecasting process, analysis and interpretation of the Key Performance Indicator trends requiring management's attention.
• Presents findings and specific recommendations to senior management.
• Performs other duties as assigned.

Senior Consumer Payments Manager – Debit, Credit & Emerging Payment Solutions

Insurance

• Develop and execute long- and short-term strategic plans aligned with corporate goals.
• Implement policies, procedures, and technology to improve operational efficiency and regulatory compliance.
• Monitor and report on fiscal performance, service metrics, and operational KPIs.
• Oversee service team operations for P&C insurance, including: Managing day-to-day servicing of commercial lines accounts.
• Supervising renewal processes and coordinating with carriers.
• Handling escalated client service issues and resolving complex coverage questions.
• Training and mentoring account executives and account managers
• Coordinating with producers to support new business and retention goals.
• Maintaining accurate client records in the agency management system.
• Driving process improvements to enhance client experience and operational efficiency.
• Oversight of the renewal strategy process in collaboration with Sales Leadership

P&C Commercial Insurance, Bonds Service and Broking Leader

Financial Planning and Analysis

• Responsible for providing general support and transaction assistance such as managing and monitoring ongoing origination activity and sales enablement duties as assigned
• Responsible for the documentation requirements of equipment lease and loan transactions
• Work independently with clients and all internal departments to ensure that transactions are completed accurately, timely and that the company’s interests are perfected and protected
• Responsible for entry of transaction data within designated front end system and review of transaction details prior to documentation, including customer legal name and organization structure; equipment cost, description and location; pricing; tax; and internal transaction parameters
• Responsible for ensuring ownership interest in the equipment and/or security interest in the collateral is perfected by either filing a UCC and/or review of appropriate searches, release, subordinations and necessary recordings
• Accurately prepare transaction documentation packages, specific to each approved transaction request
• Responsible for coordinating efforts among internal departments to resolve information discrepancies to ensure accurate and timely document creation
• Throughout the documentation process continually monitor transactions for compliance and adherence to company policy and procedure
• Coordinate any necessary approval modifications based on changes to transaction structure or pricing
• Understand product, pricing and documentation structures
• Identify core contractual issues and suggest resolution while maintaining adherence to credit, legal, compliance and company policy and procedure
• Independently identify specific items needed to prepare transactions for funding and when appropriate, engaging in follow up activities with the client for documentation return or other applicable transaction conditions
• Maintain accordance with key departmental performance measurements and service level agreements
• Performs other duties as assigned

Equipment Finance Sales Coordinator

Account Executive

• Develops and maintains profitable leasing customer relationships.
• Markets leasing products to bank employees and customers.
• Negotiates lease terms and buyouts.
• Has ongoing responsibility for staying abreast of customer's credit-worthiness; collects delinquent accounts.
• Responsible for developing new business and providing industry trend insights to executive management, maintaining a high quality large or specialized equipment financing portfolio.
• Responsible for generating new business through direct calling efforts and partners with Large Corporate bankers to provide financing solutions to new customers as well as Huntington’s existing customers.
• This specialized sales role is responsible for actively identifying cross sell opportunities for other bank partners, prepares deal preview packages, and works with other colleagues to document opportunities in accordance with internal and external regulations.
• Prepares all associated leasing documentation as required by internal and external regulations.
• Performs other duties as assigned.

Equipment Finance Sales Executive – Large Corporate

Product Manager

• Assist with commercial card and integrated payables portfolio growth strategy development and execution.
• Overall responsibility for product performance and P&L to drive revenue and expense targets.
• Reviews and modifies existing products to maximize profitability and meet customer needs.
• Oversees all tasks associated with new product development and works with business units to introduce and sell the product on an ongoing basis.
• Collaborate and partner with key partners including Data & Analytics, Sales, Marketing, Servicing, Implementation, and Vendors to understand customer and colleague needs/pain points, and develop solutions to solve for them.
• Develops and oversees the production of marketing materials, training materials, and/or other communications.
• Evaluates products and recommends changes in the product or marketing strategy.
• Strong data analytics skills; including strong experience with Excel VLookup/Pivot/Large Data use, to support forecasting/budgeting, internal customer/portfolio performance reporting, and customer pricing.
• Oversees and manages key strategic 3rd party vendor relationships.
• Provides proper level of support to Credit, Sales, Risk, Fraud, IT, Servicing, and Implementation teams.
• Strong focus on compliance- adhere to company policies and regulatory requirements- strong partnership with Legal, risk and compliance organizations.
• Performs other duties as assigned.

Senior Commercial Card/Payments Product Manager

Program Manager

• Manage implementation of strategic CIC Impact Initiatives including promoting CIC programing into the affordable housing communities and economic development businesses of CIC developer partners
• Lead the CIC Business and Entrepreneurship (B.E.ST.) program targeting high schools in lower-income communities
• Identify Huntington colleagues to act as mentors for CIC Mentor Connect program
• Promote mentorship and internship programs
• Manage and grow CIC Volunteerism Program
• Track and report on program outcomes to support continuous improvement and brand messaging
• Develop and implement methods to measure and evaluate the impact of CIC investments, community development loans, and volunteer initiatives
• Work closely with CIC Leadership regarding strategic positioning of CIC in the market
• Manage one Senior Administrative Assistant who supports CIC Senior Leadership as well as Impact and Culture initiatives
• Plan and execute events that elevate CIC’s brand and client experience including Grand openings and groundbreakings, Client happy hours and appreciation events, Advisory board meetings, Industry conferences and internal training sessions, CIC impact and volunteer work to support mission-driven communications and positioning
• Demonstrate strong stewardship over Huntington’s community impact interests internally and in the communities where we invest
• Travel to offices in which CIC colleagues are located, grand openings, ribbon cuttings and conferences
• Organize and maintain comprehensive records of all internal and external events, marketing material, and program-related activities
• Support consistent messaging and culture-building through CIC team meetings and programming
• Serve as the primary liaison between CIC and Huntington’s Communications and Marketing teams
• Work with Huntington Regional Presidents and Community Development Resource Managers (CDRMs) to ensure a localized engagement approach for CIC investments and loans
• Draft and manage content for internal and external use, including Closing announcements and LinkedIn tombstones, CIC newsletters and internal publications (Essentials, Community Connect), End-of-Year Impact Book and related brand messaging, Customer pitchbooks marketing materials, CIC team meetings and programming that foster culture building
• Maintain CIC’s website presence and coordinate regular updates
• Work on Special Projects related to recruitment, CIC strategy, Technology, etc. Proactive learning of sufficient areas of CIC community development and affordable housing businesses
• Manage CIC Training programs focused on Growth and Development
• Determine metrics for training such as course selection and follow-up instruction in conjunction with division leaders
• Work with new colleagues on ensuring robust training programs are implemented and followed

CIC Program Manager

Risk

• Oversight and monitoring of existing Commercial Credit Card portfolio with goal to reduce/mitigate credit, fraud losses, and employee misuse while balancing the customer experience/impact
• Identify Risks and develop proper controls to mitigate
• Evaluate effectiveness of controls and escalate as appropriate
• Evaluate the adequacy and effectiveness of enterprise and regulatory controls and the resulting risk and control self-assessments
• Responsible for creation and approval of internal new product/service risk assessments for new product launches/enhancements
• Deliver timely escalation of all issues requiring attention to senior management
• Work with business segment management to ensure that the overall risk function is effectively supporting strategic goals
• Collaborate with audit/business segment/corporate risk to address issues with plausible action plans and target dates
• In partnership with Commercial Card Product team, work with key internal partners, external vendors, and customers to develop/launch proper risk controls across the product set
• Partner with internal stakeholders to update documentation on a regularly scheduled basis; including credit policies, procedures, and process flows
• Act as the central point for receipt and distribution of important risk information for the business segment and reciprocate the flow of information back to corporate risk management
• Act as Business Segment Relationship Manager (BSRM) for vendor partnerships, ensuring we are meeting Third Party Risk Management requirements
• Ensure business segment adheres to corporate and business unit policies and procedures
• Must be aware of and keep abreast of credit risk associated with assigned business segment
• Performs other duties as assigned.

Commercial Card Risk Manager

Account Manager

• Be the day-to-day contact for mid-market to large enterprise clients with the goal of increasing their satisfaction, loyalty, revenue, and profitability.
• Engage regularly with assigned clients and become a trusted advisor to their business.
• Address client issues promptly, working collaboratively with internal and external teams to resolve any escalations.
• Ensure a strong understanding of your clients’ needs and products we offer, in order to cross-sell products and services to clients within your assigned portfolio.
• Elevate customer value by introducing cutting-edge technology solutions.
• Keep clients informed on industry trends, regulatory changes, and compliance requirements.
• Help clients with ensuring proper controls are in place to avoid fraud and employee misuse.
• Handle contract negotiations upon renewal, ensuring competitive pricing and terms.
• Deliver quarterly updates to management on performance metrics and strategic insights.
• Cultivate and maintain robust relationships with client executives, bankers, and product managers, serving as a trusted advisor.
• Forge productive relationships across the organization to ensure the delivery of superior products and services.
• Take proactive measures to mitigate risks and resolve issues that could impact both the company and client interests.
• Perform other duties as assigned.