Build comprehensive marketing strategies and customer journeys for pharmacy marketing initiatives; provide ongoing performance updates to leadership
Lead annual and quarterly marketing planning cycles to drive overall business growth
Develop and execute long-term strategic plans that align with organizational goals and priorities
Track and optimize performance metrics throughout the marketing funnel
Design and implement learning agendas and pharmacy customer research programs
Create audience guides and messaging frameworks using insights from customer research, ensuring all communications are audience-targeted and outcomes-driven
Manage and orchestrate customer-facing marketing and communications across CenterWell Pharmacy (CWP) lines of business
Foster cross-functional alignment and support for strategic marketing needs across all CWP business segments
Establish and nurture business alignment and collaboration plans to elevate CenterWell Pharmacy’s brand presence and accelerate growth
Provide strategic direction to go-to-market teams, ensuring effective integration of marketing campaigns with broader business goals
Utilize customer insights, competitive analytics, and market trends to inform and refine marketing strategies that support acquisition and retention
Define and communicate clear marketing objectives, developing strategies to engage new and existing customers
Oversee channel, messaging, and content strategies to ensure consistency with organizational and customer priorities
Partner with consumer insights and segmentation teams to define personas, customer journeys, and target high-value audience segments
Apply data analytics to optimize targeting, timing, and messaging for each campaign
Share actionable insights in accessible formats, enabling fast and confident activation by teams
Develop and maintain a robust library of core messaging architecture and value propositions
Champion test-and-learn approaches and drive continuous improvement through data-backed hypotheses and post-campaign optimization
Proactively identify new opportunities and champion innovative approaches to solving complex marketing problems
Responsible for preparing high-impact presentations and developing strategic talking points for executive leadership, ensuring clear, compelling, and aligned communication of key initiatives and priorities
Requirements
Bachelor’s degree in Marketing, Business, Communications, or related field
10+ years of progressive experience in marketing strategy, with a strong background in both strategic planning and execution
Demonstrated success leading large-scale marketing initiatives across direct-to-consumer (DTC) and business-to-business (B2B) segments
Experience in healthcare or pharmacy marketing, with a deep understanding of regulatory considerations and patient engagement strategies
Strong analytical skills with the ability to interpret complex data and translate insights into actionable strategies
Excellent communication and presentation skills, with experience preparing executive-level materials and strategic roadmaps
Strong project management and business relationship capabilities; proven ability to set priorities and manage multiple long-term projects
Highly detail-oriented with robust strategic thinking and organizational skills
Demonstrated independent judgment and effective decision-making abilities
Proven commitment to continuous improvement and innovation within growth-focused environments
Track record of upholding organizational values and contributing positively to workplace culture
Demonstrated ability to influence senior stakeholders and drive alignment across enterprise functions
Benefits
Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.