HP France

Product Owner – Order Management, Customer Service

HP France

full-time

Posted on:

Origin:  • 🇮🇳 India

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Job Level

Mid-LevelSenior

Tech Stack

PMP

About the role

  • Oversee implementation of order management system changes and processes aligned with Services Supply Chain Business requirements
  • Assist with testing and troubleshooting S/4 system issues
  • Lead end-to-end SAP S/4HANA Order Management implementation and transformation projects
  • Develop and execute project plans, timelines, and deliverables for OM-related processes
  • Define and execute change management plans and drive MOC adoption
  • Drive business process re-engineering and system optimization
  • Manage change management strategies to drive adoption and minimize business disruption
  • Work closely with business stakeholders to gather requirements and align with best practices
  • Collaborate with IT, business teams, and cross-functional teams to ensure successful project execution
  • Engage with global process owners and business leaders to drive process improvements and simplifications
  • Ensure compliance with governance, risk, and compliance standards
  • Identify and mitigate project risks and monitor project KPIs, timelines, and risk factors
  • Provide training and support to users on SAP S/4HANA Order Management functionalities
  • Lead transformation projects and technical debt initiatives

Requirements

  • Recommended Bachelor’s degree in Business, IT, Supply Chain, or related field
  • 5+ years of experience in SAP project management, specifically in S/4HANA Order Management (OM)
  • Strong expertise in Management of Change methodologies
  • Experience in SAP SD (Sales and Distribution), Order-to-Cash (O2C), and Order Management modules
  • Proven track record of leading SAP transformation projects in large enterprises
  • Expertise in customer experience (CX) solutions and MOC adoption strategies
  • Strong stakeholder management and communication skills
  • PMP, or SAP certifications are a plus
  • Experience in Agile and Hybrid project methodologies
  • Strong problem-solving skills with a focus on continuous improvement
  • Ability to work in a fast-paced, global environment
  • Extensive knowledge and experience in the SAP S/4 HANA SD module including billing and pricing
  • Willingness to travel up to 25%
  • Ability to work AMS or EMEA time zones
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