Project Manager

• Lead the successful delivery of large, complex implementations, aligning execution with business goals and driving measurable value
• Own the cross-functional Professional Services delivery process, ensuring projects are completed on time, within budget, and with high customer satisfaction
• Manage end-to-end project execution: planning, budgeting, resource alignment, and execution across cross-functional teams, ensuring adherence to the Statement of Work
• Monitor project progress and performance, proactively identify and mitigate risks, and maintain clear visibility into project status with effective tracking and reporting (Ensure Project Health)
• Serve as the primary point of contact for customers, foster strong relationships through transparent communication, act as the first line of escalation, and support the Regional Director in executive engagements (Manage Client Relationships)
• Coordinate efforts across internal teams—including Consultants, Architects, PMO, Cloud Ops, Product, Support, and Partners—to ensure aligned execution and shared success (Drive Cross-Functional Collaboration)
• Contribute to business development efforts by supporting project expansions, participating in proposal development, and assisting with budget estimation (Support Business Growth)
• Communicate effectively with both executive stakeholders and technical teams, and adapt delivery approaches to evolving customer needs

Senior Implementation Project Manager

Project Manager

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