Howden, A Chart Industries Company

Data Engineer

• Key member of the team, engineering DUAL Personal Lines’ strategic data platforms
• Provide technical expertise in data engineering, analysis, orchestrations, and enrichment
• Build data solutions where required to address changing requirements
• Consult the DUAL Group data team’s business analysts, developers and system owners
• Assess impact of change on DUAL Personal Lines’ data model
• Actively collaborate with data teams and system owners to maintain data integrity
• Support underwriting analytical teams and reporting analysts
• Build knowledge and expertise of DUAL Personal Lines’ systems
• Work within an Agile delivery / DevOps methodology
• Work collaboratively with internal stakeholders

Producer

• Build and execute a personal sales plan to meet annual revenue and growth objectives in your chosen specialty—either Health & Benefits or Property & Casualty.
• Prospect strategically—leveraging centers of influence, referrals, and your own network—to identify new middle market opportunities.
• Conduct risk or benefits reviews, uncovering exposures and recommending tailored solutions in your area of expertise.
• Develop and deliver high-quality proposals that reflect Howden’s consultative approach and market strength.
• Collaborate with account managers, claims advocates, and marketing specialists to ensure seamless service from proposal to renewal.
• Stay closely connected with clients year-round, providing proactive advice and positioning yourself as their trusted advocate.
• Partner with carriers to negotiate and place coverage tailored to complex and unique client needs in your specialty.
• Contribute to building Howden’s presence in the middle market community through networking, events, and thought leadership.
• Keep accurate and current records in CRM and reporting systems, leveraging data to prioritize and plan effectively.
• Continuously grow your expertise by keeping up with emerging risks, market developments, and innovative insurance or benefits solutions.

Insurance Producer

Director

• Create, develop and maintain reinsurance contract documentation.
• Assist broker teams with various projects.
• Draft reinsurance contracts and related documents.
• Interpret and assess contracts for quality assurance.
• Provide technical guidance regarding reinsurance concepts.
• Participate in Request for Proposal and sales presentations.
• Promote and maintain relationships with brokers, clients, and reinsurers.
• Resolve issues and review working practices.

Contract Drafter – Associate Director

• Create, develop and maintain reinsurance contract documentation for complex client accounts.
• Draft reinsurance contracts, interests and liabilities agreements, and related documents.
• Interpret and assess contracts and ensure contract wording reflects intent of negotiations.
• Provide technical guidance to colleagues, brokers, clients, and reinsurers.
• Participate in Request for Proposal and sales presentations.
• Promote and build relationships with brokers, clients, and reinsurers.
• Monitor industry developments and share opinions in department meetings.
• Perform other miscellaneous duties as assigned.

Senior Contract Drafter – Director

Customer Support

• Provide support for the Policy Administration Systems within DUAL North America
• Troubleshoot unexpected results including carrier program configurations, raters, forms management, or changes to system workflows
• Monitor support ticket queue with customer-first mentality
• Communication with users regarding additional details to complete requests
• Manage Policy Administration System user roles/permissions settings
• Work closely with developers and project collaborators to ensure requirements are met
• Communicate effectively on system issues with vendors, maintain positive vendor relations
• Participate in System Testing, User Acceptance Testing (UAT) and Functionality Testing
• Maintain documentation to all processes and workflows
• Troubleshoot Microsoft SQL job error notifications and request updates to existing stored procedures as needed

System Support Specialist

Account Executive

• Develop strong relationships with clients
• Ensure transactions are conducted with full transparency
• Deal with incoming enquiries from clients and agents
• Behave with all clients (both internal and external) fairly and ethically
• Assist in the creation of comprehensive broking information documents
• Ensure up to date records are maintained at all times on the Group systems
• Assist in planning the most appropriate insurance programme for the client’s demands and needs
• Ensure that all information is passed when required to the appropriate team

Rural Sales Executive

Business Analyst

• Collaborate with stakeholders to elicit, analyze, and document business requirements for new initiatives and enhancements
• Lead process improvement efforts by identifying inefficiencies and recommending scalable, measurable solutions
• Translate business needs into user stories, process flows, and functional specifications
• Partner with Agile teams to ensure requirements are clearly understood and delivered effectively
• Facilitate sprint planning, backlog grooming, and retrospectives as needed
• Support testing efforts by defining acceptance criteria and participating in UAT
• Monitor project progress and communicate updates to stakeholders and leadership
• Contribute to the development of best practices and standards for business analysis

Insurance

• Follow up leads from high quality sources such as Compare the Market and Money Supermarket.
• Provide advice to customers on Health Insurance products, balancing customer service with the drive to hit sales targets.
• To deliver on agreed sales targets and maximise opportunities for future business growth.
• To assess client’s needs and quickly and effectively deliver insurance solutions in line with compliance and regulatory requirements.
• To ensure all clients receive the most appropriate advice and service.

Private Medical Insurance Consultant

• Follow up leads from high quality sources such as Compare the Market and Money Supermarket.
• Provide advice to customers on Health Insurance products, balancing customer service with the drive to hit sales targets.
• To deliver on agreed sales targets and maximise opportunities for future business growth.
• To assess client’s needs and quickly and effectively deliver insurance solutions in line with compliance and regulatory requirements.
• To ensure all clients receive the most appropriate advice and service.
• Through building effective relationships, ensure clients receive the best value from their cover and identify additional beneficial products.
• Identify and respond to all up-sell and cross-sell opportunities.

Data Engineer

Insurance Producer

Contract Drafter – Associate Director

Insurance Producer

Senior Contract Drafter – Director

System Support Specialist

Rural Sales Executive

Business Analyst

Private Medical Insurance Consultant

Private Medical Insurance Consultant

Protection Insurance Consultant