Howden, A Chart Industries Company

Account Executive

• Serve as the primary day-to-day relationship manager for a portfolio of Sports & Entertainment clients.
• Develop and execute client service strategies aligned with each client's business objectives and risk profile.
• Lead renewal and marketing efforts in partnership with broking and placement teams.
• Coordinate the delivery of insurance, risk management, claims advocacy, and specialized consulting services.
• Present coverage recommendations, renewal strategies, and market intelligence to clients.
• Negotiate coverage terms and program structure alongside carrier and broker partners.
• Identify coverage gaps and recommend innovative insurance solutions.
• Manage complex, multi-line insurance programs, including Property, General Liability, Workers' Compensation, Auto, Umbrella, Cyber, Management Liability, and specialty coverages.
• Collaborate with producers on new business opportunities, client retention strategies, and account growth initiatives.
• Mentor and support Account Managers, Account Executives, and service team members.
• Maintain strong relationships with carriers and industry partners.

Sports & Entertainment Client Executive

Producer

• Administers compliance with Agency & Producer insurance license(s) in all states where Agency/Producer submit business to DUAL NA
• Maintains Agency and Individual Producers licenses for E&O, P&C, Surplus Lines, Personal Lines where applicable
• Reviews the information presented on new agency/producer applications for compliance with DUAL NA and state requirements
• Coordinates all appointments/terminations/renewals of Agency and Individual Producer licenses for all states pertinent
• Collaborates closely with Agency and Producers to resolve any licensing issues
• Maintains active knowledge within all 50 states of requirements and compliance for Insurance P&C, Personal Lines, Surplus Lines, and Appointments
• Provides excellent client service to Agencies and Producers as it relates to licensing/compliance while showing “ease of doing business” with DUAL NA
• Maintains licensure database(s)
• Collaborates with various internal divisions to include Corporate Compliance, Legal, IT and Division leaders
• Creates and maintains high-level licensing compliance reporting on each agency/individual
• Works monthly on advising and requesting Agency and Producers on upcoming licensure expiration dates
• All other tasks as assigned

Producer Relations Administrator

Vice President

• Lead enterprise technology delivery, release governance, and strategic project execution across the organization.
• Partner with senior business and technology leaders to prioritize initiatives, manage delivery portfolios, and align technology investments with business outcomes.
• Own and mature the enterprise release management function, including planning, scheduling, governance, risk management, and deployment readiness.
• Serve as a trusted advisor to business leaders by translating technical concepts into business-relevant information.
• Lead complex technology projects and programs from initiation through implementation and operational transition.

AVP Technology Delivery – Release Management

IT Support

• Lead the design, governance, and evolution of the organization's enterprise integration, operational data store (ODS), and data warehouse architecture.
• Define enterprise integration patterns, real-time event-driven architectures, API strategies, master data management (MDM) practices, operational data flows, and data movement patterns across Commercial Lines, Personal Lines, Underwriting, Claims, Finance, Distribution, and Analytics platforms.
• Serve as the technical authority for enterprise integration and data movement.
• Partner closely with Business Architects, Solution Architects, Product Owners, Data Engineers, Development Teams, and Enterprise Leadership to deliver scalable, secure, and resilient integration capabilities.
• Mentor integration developers, data engineers, and architects.
• Ensure data security, privacy, and compliance.
• Establish KPIs, SLAs, and delivery accountability frameworks.

Enterprise Integration Architect

Associate

• Underwriting Authority: Policy Issuance review and correspondence.
• Conduct inspection review and analysis resulting in appropriate issue identification, and process post inspection changes, as necessary.
• Assist Underwriters as requested.
• Process submissions by providing account triage for Underwriters.
• Provide backup support for Underwriters when traveling in the market.
• Gather and compile information required to quote and/or bind an account.
• Generate, edit and send out a variety of correspondence on behalf of the Underwriters such as declination letters, quote follow ups and subjectivity reminders.
• Demonstrates basic understanding of technical underwriting principles and risk underwriting characteristics.
• Learn market dynamics, competitive landscape, and product differences.
• Provide customer service and underwriting support to help achieve new and renewal premium goals.
• Expected to develop business/personal relationships with producers.
• Travel with an underwriter.
• Other related clerical and administrative duties as assigned.
• Fill in for other team members to ensure business continuity during peak periods and/or when team members are unavailable.

Associate Underwriter – Earthquake

Executive Assistant

• Provide high-level executive support to two vertical leaders, managing complex calendars, coordinating cross functional priorities, and ensuring seamless operational flow across both business units.
• Manage and process expense reports accurately and efficiently using SAP Concur, ensuring compliance with company policies and timelines.
• Serve as the primary point of contact for expense-related inquiries, providing clear guidance and support to employees.
• Coordinate meetings both in-office and externally, ensuring smooth logistics and follow-up.
• Communicate effectively across teams and with vendors to resolve discrepancies and ensure smooth financial operations.
• Handle ad-hoc administrative requests with flexibility and a proactive approach, supporting various departments as needed.
• Maintain organized records of expense submissions and approvals for audit and reporting purposes.
• Demonstrate strong attention to detail and problem-solving skills to identify and correct errors in expense reporting.
• Prepare documents and presentations using Word, Excel, and PowerPoint.
• Apply AI knowledge to streamline workflows and enhance productivity.

• Set data strategy, governance, and operating model
• Align data initiatives to business needs and value
• Identify growth, efficiency, and cost-saving opportunities
• Define org structure, goals, and KPIs
• Ensure regulatory, security, and compliance alignment
• Drive enterprise data and analytics capabilities
• Oversee full data lifecycle and governance
• Ensure data security, privacy, and compliance
• Establish KPIs, SLAs, and delivery accountability frameworks
• Support SAFe 6.0 and ITIL process execution