Producer Relations Administrator

Howden, A Chart Industries Company

Producer Relations Administrator managing compliance and onboarding for brokers at DUAL North America. Ensuring operational efficiency while supporting the underwriting department through necessary tasks.

Posted 7/24/2026full-timeSan Diego • California, Illinois • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in insurance compliance and licensing across multiple states, with strong capabilities in client service and collaboration with internal divisions. Proficient in managing licensing databases and reporting while ensuring adherence to policies and procedures.

Highest-signal resume keywords

Insurance Compliance KnowledgeLicensing AdministrationClient Service ExcellenceMicrosoft Office ProficiencySalesforce Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Licensing AdministrationInsurance Compliance KnowledgeDatabase ManagementReportingAttention to Detail

Soft Skills

Excellent Communication SkillsSelf-MotivatedCollaboration

Tools & Technologies

Microsoft Office SuiteSalesforceAIMIMSInsuranceNow

Industry Keywords

E&O InsuranceP&C InsuranceSurplus LinesPersonal LinesAgency Licensing

About the role

Key responsibilities & impact

Administers compliance with Agency & Producer insurance license(s) in all states where Agency/Producer submit business to DUAL NA
Maintains Agency and Individual Producers licenses for E&O, P&C, Surplus Lines, Personal Lines where applicable
Reviews the information presented on new agency/producer applications for compliance with DUAL NA and state requirements
Coordinates all appointments/terminations/renewals of Agency and Individual Producer licenses for all states pertinent
Collaborates closely with Agency and Producers to resolve any licensing issues
Maintains active knowledge within all 50 states of requirements and compliance for Insurance P&C, Personal Lines, Surplus Lines, and Appointments
Provides excellent client service to Agencies and Producers as it relates to licensing/compliance while showing “ease of doing business” with DUAL NA
Maintains licensure database(s)
Collaborates with various internal divisions to include Corporate Compliance, Legal, IT and Division leaders
Creates and maintains high-level licensing compliance reporting on each agency/individual
Works monthly on advising and requesting Agency and Producers on upcoming licensure expiration dates
All other tasks as assigned

Requirements

What you’ll need

Bachelor’s degree preferred
0-3 years of experience in related field
Knowledge of insurance industry and/or related compliance
MGA/Insurance systems a plus (AIM, IMS, InsuranceNow)
Excellent written, verbal and client-facing communication skills
Ability to understand and process mergers/acquisitions accurately while working closely with Agency
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Experience in Salesforce preferred
Ability to follow policies and procedures
Self-motivated with strong attention to detail
Must be able to remain in a stationary position 50% of the time, with occasional movement in the office to access cabinets and equipment.

Benefits

Comp & perks

medical, dental, vision
wide variety of wellbeing offers
competitive salary
unlimited PTO
401k with company match
paid volunteer days