Hourglass Cosmetics

Public Relations

• Lead the development of PR strategies supporting brand priorities, core franchises, new innovations, and purpose-led campaigns.
• Own the global PR calendar and messaging framework across product, brand, and corporate storytelling.
• Translate product positioning into press-worthy narratives and experiential that reflect brand pillars of innovation, performance, and cruelty-free luxury.
• Support meaningful media coverage in fashion, beauty, lifestyle, and business publications across global markets.
• Position artist-led moments (eg: red carpets, campaign collaborations, BTS) that enhance brand credibility.
• Oversee day-to-day management of US media agency to ensure timely execution, high-quality placements, and strategic alignment with brand objectives.
• Establish a comprehensive strategy for seeding Media, VIPs and MUA’s, continuously building our community and fostering new relationships on behalf of the brand.
• Lead 360 PR planning for global product launches, events, and brand campaigns.
• Drive creation of all global PR materials including press releases, PR mailers, toolkits, asset packs, press sheets, talent briefs, and event guidelines.
• Ensure campaign execution is elevated, on-brand, and aligned with cultural moments and market needs.
• Track, analyze, and report on campaign performance to assess impact, media value, and strategic learnings.
• Partner with leadership on internal announcements, employee engagement initiatives, and thought leadership storytelling.
• Draft messaging for founder and executive communications where needed for panels, press, or corporate initiatives.
• Create and manage content calendar to support Hourglass LinkedIn.
• Work closely with Brand, Retail, Social, and Creative to ensure integrated messaging and campaign alignment.
• Oversee agency partners, manage timelines and budgets, and measure results against KPIs.
• Manage PR budget and Press event spend in partnership with regional team with tracking and measurement.

Director, PR – LA or NYC Based

Marketing

• Support VP, Trade Marketing as key partner to Hourglass APAC + Travel Retail regional team that oversees key accounts Sephora ANZ + SEA, specialty and global Travel Retail partners
• Partner with regional team to build support plans for seasonal new product launches and core collections
• Work closely with VP, Trade Marketing and Visual Merchandising team on seasonal update planograms, secondary placement fixtures, retailer events
• Brief and track creative requests for retailer secondary in-store exposures, windows, etc.
• Manage APAC + TR retailer digital asset requests (CRM, site, social placements) from briefing Creative team to ensuring timely asset pack delivery to region
• Collaborate with regional Trade Marketing teams to review and align activations and resources, ensuring clear, consistent messaging and maximizing opportunities across global markets
• Lead retailer product page management from seasonal new launch updates to ongoing maintenance and optimization
• Work closely with Sr Director, Marketing APAC + TR and VP, Trade Marketing on retailer meeting preparation and deck creation for APAC + TR, including bi-annual Market meetings
• Update and maintain global Master Assortment file and Retailer Launch Calendar for APAC + TR region
• Maintain APAC + TR Retailer Promotional Calendar for leadership visibility of activity by region
• Manage all retailer and regional comp requests for marketing campaigns, photo shoots, social exposures, etc.
• Manage item setup/creation for new product launches using retailer processes/portals
• Cross functional support and management of TR exclusive products – partner in item ideation, own brief submission and ensure timely execution
• Position requires organization, attention to detail, adaptability, and high degree of collaboration with cross-functional teams.
• Experience in working with teams in APAC region highly regarded
• Ability to manage complex and multiple priorities a must.

Senior Manager, Retail Marketing – APAC

Supply Chain

• Own demand planning for an assigned region, supporting the wider team including:
• Create and manage top-down and bottom-up finished goods wholesale and retail forecasts
• Lead regional forecast reviews with international and domestic commercial teams
• Lead forecasting process for HOURGLASS’ new product development, sampling, and gratis
• Own forecast accuracy metrics, analyzing variances and driving continuous improvement to minimize forecast error
• Contribute to the monthly S&OP process, aligning demand plans with supply and finance
• Support team members in training and development
• Compile monthly SKU-level global forecasts by retailer and region including:
• Work alongside local market teams to analyze retailer and product performance trends and variances to forecast
• Proactively partner with operations and supply chain teams to identify and close inventory gaps and mitigate overstock risk
• Consolidate and analyze data from various sources across retail sales, wholesale, and operational data
• Identify and initiate action in response to trends/issues
• Technology including:
• Serve as subject matter expert for Oracle Planning Cloud Demand Planning Tool
• Partner with Unilever Prestige IT and external partners on Planning Tool upgrades and maintenance
• Develop and implement processes to drive continuous improvement in demand planning
• Perform analysis and reporting including:
• Lead new product forecast creation and analysis for assigned region
• Prepare, maintain and publish reporting to monitor and assess performance
• Analyze and interpret sales results to drive future demand forecasting
• Produce and analyze ad-hoc and/or ongoing reporting as needed
• Coordinate, track, and communicate both allocations and gratis requests to support inventory for newness, events, and promotions

Senior Demand Planner

Manager

• Own marketplace performance across Amazon and future marketplace channels.
• Protect and enhance Hourglass's luxury positioning through marketplace pricing, assortment, content, promotions, and customer experience.
• Manage product catalog operations, including listings, variations, flat files, keyword optimization, product data maintenance, and troubleshooting.
• Optimize marketplace content and merchandising, including PDPs, A+ content, Brand Stores, imagery, videos, FAQs, and other customer-facing experiences.
• Lead new product launches end-to-end, from content readiness and QA through launch execution and performance monitoring.
• Own marketplace operations, including inventory planning, FBA execution, Seller Central administration, issue resolution, reimbursements, launch tracking, and promotional calendars.
• Build and maintain marketplace workflows, SOPs, trackers, and reporting processes to ensure continuity, scalability, and cross-functional clarity.
• Serve as the primary owner of marketplace agency relationships, setting priorities, reviewing performance, providing strategic direction, and holding partners accountable to growth, profitability, operational, and brand objectives.
• Develop and oversee marketplace advertising programs, ensuring investments support business goals and deliver efficient growth.
• Experience managing affiliate, creator, and social commerce programs; TikTok Shop experience is a plus.
• Monitor account health, Buy Box ownership, pricing integrity, listing suppression, unauthorized sellers, compliance risks, and fulfillment issues.
• Own marketplace reporting and analysis, leveraging AI and automation to uncover insights, improve decision-making, and streamline workflows.

Marketplace Manager

Social Media Manager

• Play a key role in the planning, strategy, and creative execution of Hourglass organic social activity across all platforms (Instagram, TikTok, Facebook)
• Collaborate with all the Social Team members, Brand Marketing and Creative Team in conceptualizing and executing social initiatives generating creative briefs and project managing deliverables
• Support the overall content strategy, by developing quarterly and monthly content plans, messaging and assets to meet marketing and business goals
• Spearhead content creator program, building strategy, selection criteria, briefings and relationship building approach
• Lead ideation for social-first content ideas, working with appropriate teams to manage the development of concepts and see through from inception to successful execution
• Lead social trend and competitor insights, monitoring and researching luxury, creative, and beauty trends to adapt for Hourglass brand and capitalize on in real-time
• Identify partners and content creators to generate social assets for use on Hourglass accounts, managing creators and approvals, generating asset briefs and deliverables
• Monitor content performance metrics to understand effectiveness of strategy and creative, developing regular reports, strategy recommendations, and content best practices per platform to share with creative partners
• Partner with editorial team to draft corresponding social copy for each asset
• Collaborate with influencer team on creative execution on branded campaigns and identify potential creators to work with for paid opportunities
• Gather and maintain a library of externally generated assets that fit Hourglass brand guidelines and could be repurposed for use on owned channels
• Oversee publishing and community management across all social channels, with the goal to increase engagement and grow the overall Hourglass social communities
• Support internal social shoots with creative briefs, call sheets and product orders

Assistant Manager, Social Media

Compliance

• Review ingredients and formulas (Cosmetics and OTC) for compliance across markets (USA, EU, China, Canada, Australia, Taiwan, ASEAN, etc.)
• Maintain the technical dossier for all products and ensure all required documentation is obtained from Suppliers.
• Generate and maintain all documentation required for registration purposes.
• Oversee international registrations for assigned and newly expanding markets, managing submissions for new products and reformulations, and coordinating with Marketing to align on the assortment needed to support each country’s regulatory requirements.
• Review artwork for compliance and collaborate with Creative team for revisions as needed.
• Maintain Regulatory database for new launches and existing products.
• Manage testing for new products which includes receiving sample shipments from Suppliers or Product Development team, creating submission forms for samples to ship to labs, requesting start, interval and end dates to track reports, and reviewing and saving the reports for internal records.
• Additional projects as needed.

Senior Specialist, Regulatory Affairs

• Issue and maintain the entire lifecycle of work orders, purchase orders, and transfer orders in NetSuite.
• Maintain PO and TO statuses, dispatch date, ETA, QTY, price, etc. and ensure all information reflects reality and is up to date systematically.
• Obtain commercial invoice and packing lists to receive and build WOs/POs once items are ready for dispatch/pick-up at contract manufacturers.
• Obtain freight quotes, book, and schedule shipments for pick-up and delivery of components, WIPs, and finished goods. Ensure components are where they need to be at the right time.
• Update and distribute Open Order and Transfer Order reports to vendors and cross functional teams within Operations.
• Build and maintain supplier relationships by driving weekly vendor OOR calls and working with external partners to understand, support resolution, and/or communicate changes in production priority.
• Review vulnerable/at-risk/out of stock SKUs and ensure POs are expedited accordingly.
• Download extracts from ERP & WMS to provide open orders, BOM details, on-hand, in-transit inventory, etc. for each vendor.
• Serve as the first point of contact for any supply issues that may arise (delays, out of spec material, constraints, etc.), understanding the issue in detail and proactively providing potential solutions