Marketplace Manager

Hourglass Cosmetics

Marketplace Manager driving Amazon and TikTok Shop operations for Hourglass Cosmetics. Focused on growth, operational excellence, and luxury brand maintenance.

Posted 7/7/2026full-timeWest Hollywood • California • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $95,000 per yearWebsite

About the role

Key responsibilities & impact

Own marketplace performance across Amazon and future marketplace channels.
Protect and enhance Hourglass's luxury positioning through marketplace pricing, assortment, content, promotions, and customer experience.
Manage product catalog operations, including listings, variations, flat files, keyword optimization, product data maintenance, and troubleshooting.
Optimize marketplace content and merchandising, including PDPs, A+ content, Brand Stores, imagery, videos, FAQs, and other customer-facing experiences.
Lead new product launches end-to-end, from content readiness and QA through launch execution and performance monitoring.
Own marketplace operations, including inventory planning, FBA execution, Seller Central administration, issue resolution, reimbursements, launch tracking, and promotional calendars.
Build and maintain marketplace workflows, SOPs, trackers, and reporting processes to ensure continuity, scalability, and cross-functional clarity.
Serve as the primary owner of marketplace agency relationships, setting priorities, reviewing performance, providing strategic direction, and holding partners accountable to growth, profitability, operational, and brand objectives.
Develop and oversee marketplace advertising programs, ensuring investments support business goals and deliver efficient growth.
Experience managing affiliate, creator, and social commerce programs; TikTok Shop experience is a plus.
Monitor account health, Buy Box ownership, pricing integrity, listing suppression, unauthorized sellers, compliance risks, and fulfillment issues.
Own marketplace reporting and analysis, leveraging AI and automation to uncover insights, improve decision-making, and streamline workflows.

Requirements

What you’ll need

Minimum 5 years of experience in e-commerce or marketplace management, including direct ownership of Amazon Seller Central operations and performance.
Demonstrated expertise with listings, variations, flat files, backend keywords, catalog management, and marketplace troubleshooting.
Strong experience optimizing marketplace content, merchandising, and customer experience.
Experience with FBA, inventory planning, forecasting, account health, compliance, and operational issue resolution.
Experience managing or overseeing marketplace advertising programs and agency partners.
Experience with creator, affiliate, influencer, or social commerce programs; TikTok Shop experience is a plus.
Strong analytical skills with advanced Excel proficiency and experience leveraging AI, automation, and analytics tools to improve productivity, insight generation, and business outcomes.
Comfortable working directly within Amazon Seller Central and marketplace platforms on a daily basis, with a willingness to own both strategy and execution.
Experience managing external agencies, vendors, and technology partners.
Excellent cross-functional communicator with the ability to prioritize, influence, and execute in a fast-paced environment.
Beauty, luxury, or premium consumer goods experience preferred.
Must be able to work from Corporate Office at least 60% of the time.

Benefits

Comp & perks

medical insurance
dental insurance
vision insurance
life insurance
accident insurance
critical illness insurance
disability insurance
retirement savings plans and company match
paid family leave
education-related programs
paid holidays
discretionary vacation time

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

E-Commerce ManagementCatalog ManagementKeyword OptimizationProduct Data MaintenanceMarketplace TroubleshootingPDP and A+ Content DevelopmentPromotional Calendar ManagementData Analysis and ReportingAI and Automation UtilizationPerformance Monitoring

Soft Skills

Cross-Functional CommunicationPrioritizationInfluencing SkillsExecution in Fast-Paced Environment