Horizontal Talent

People Operations

• Execute People programs, including engagement, performance management, talent development, total rewards and compliance.
• Champion a culture centered around Horizontal’s values across all locations globally.
• Partner with leaders across the company to retain, develop, and motivate talent.
• Build a deep understanding of business objectives, team dynamics, and priorities.
• Design and execute innovative People strategies aligned to business needs and priorities to improve organizational effectiveness and drive scalable growth.
• Partner with executive leadership on change management and transformation initiatives, ensuring teams are equipped to navigate complexity.
• Coach and develop leaders to build a culture of performance, accountability, clarity, and continuous improvement.
• Identify and implement best practices across People programs and practices.
• Use data and insights to identify issues, opportunities, and trends; prioritize actions and deliver practical, high-impact solutions.
• Lead global recruitment using scalable, repeatable processes tailored for international and country-specific contexts. Overseas job description development, posting strategies, interviewing, workforce planning and training and development, ensuring approaches are culturally informed and effective across all regions.
• Partner with local People & Culture teams and external contacts to ensure adherence to all local labor laws and HR best practices. Communicate and monitor compliance requirements with relevant team members and resolve gaps quickly.
• Provide enterprise leadership for Total Rewards, including the development of global compensation philosophy and programs and benefits strategy and oversight.
• Provide guidance on employee relations issues aligned with local labor and employment laws. Work closely with leaders and team members to support strong working relationships, morale, productivity, and retention globally.
• Lead the People & Culture Shared Services and Consultant Operations functions.

Senior Director of People & Culture

Client Partner

• Generating new business opportunities within existing client relationships.
• Develop and execute account sales strategies tailored to client needs.
• Lead organizational mapping to deepen understanding of client structure, decision-makers, and influencers.
• Conduct account planning and quarterly business reviews (QBRs), tracking performance of account health.
• Represent and bring visibility to global opportunities across the organization.
• Identification and pursuit of opportunities across Talent, Teams, and Project solutions
• Own the client relationship, ensuring satisfaction and long-term partnership.
• Regularly conducts client meetings with existing and new contacts, both strategic and tactical to maintain alignment and build rapport.
• Partner with Account Managers and Recruiting to ensure seamless delivery.
• Resolve delivery issues and escalate strategic matters as needed.
• Ensures delivery teams are aligned with client expectations and that service quality remains high.