Hopper

Payroll

• Own the end-to-end global payroll operating model across employees, contractors, EORs, PEOs, and local providers.
• Manage and develop a team of 2–3 direct reports while maintaining execution discipline and high operational standards.
• Lead the operational administration of employee equity in Shareworks, covering grant processing, data updates, and multi-department reconciliation.
• Identify and implement automation workflows to minimize manual data transfers, recurring exceptions, and data friction.
• Partner with HR Technology, IT, and Finance to drive payroll platform consolidations and maximize system reliability.
• Strengthen compliance protocols, payroll controls, and documentation to protect the business from financial exposure and ensure audit readiness.
• Establish clear processing calendars, accountability metrics, and data scorecards to measure function accuracy and capacity gains.
• Step into complex tax, equity, and market-specific payroll challenges to drive swift cross-functional resolution.

Senior Manager, Global Payroll Systems – Equity Operations

Data Analyst

• Design, build, and maintain the data models, dashboards, and reporting frameworks that give the commercial organisation clear, trusted visibility across the full commercial funnel
• Use AI tools as a core part of your analytical workflow — accelerating insight generation, improving output quality, and freeing up capacity for higher-order problem solving
• Run deep-dive analytical projects to surface patterns, anomalies, and opportunities in commercial data, translating findings into clear and actionable recommendations for commercial stakeholders
• Define and track KPIs that measure both business outcomes and the effectiveness of the processes driving them, creating a continuous improvement feedback loop
• Own preparation and follow-through for key internal meetings, strategic reviews, and cross-functional forums — ensuring the right data is in the room and decisions translate into clear next steps
• Build the analytical frameworks that underpin quarterly planning, forecasting, and target-setting, producing outputs commercial leaders can use directly
• Map, challenge, and rebuild core commercial workflows — including pipeline management, forecasting cadences, and sales incentive structures — into cleaner, faster, and more scalable ways of working
• Implement operational improvements end-to-end: not just designing the solution, but driving adoption and measuring impact with rigour
• Identify where AI can fundamentally change how commercial processes work, then build and deploy those solutions directly
• Develop a hands-on understanding of our commercial tech stack, diagnosing where friction, data loss, or missed opportunities exist
• Translate commercial problems into well-defined briefs that Product and Engineering teams can act on, bringing enough technical fluency to be a genuine peer in those conversations

Strategy & Analytics Manager – Travel Supply, AI

Strategy & Analytics Manager – Travel Supply & AI

Procurement

• About the role
• Hopper is looking for a Strategy & Analytics Manager to lead analytics and operational infrastructure for travel procurement and AI initiatives. This role will partner closely with commercial teams, product, and engineering to build data models, dashboards, operational tools, and processes that drive business decisions and scale operations. You will leverage data and AI to generate insights, automate workflows, and improve commercial outcomes across Hopper’s travel procurement function.
• Health Spending Account (HSA) covering eligible medical and dental expenses
• All employees and their dependents have access to Dialogue telemedicine services, anytime and anywhere
• All employees have access to an RRSP plan with automatic pre-tax payroll contributions
• Generous parental leave—ask us for details; well above industry norms!
• Unlimited time off
• Carrot Cash travel allowance
• On-demand access to coworking spaces via FlexDesk AND a work-from-home allowance
• An entrepreneurial culture where pushing boundaries and taking risks is part of the day-to-day
• Open communication with company leadership and executives
• Small, dynamic teams = massive impact

Strategy & Analytics Manager – Travel Procurement & AI

Accounting Manager

• Design and build the end-to-end automated invoicing and revenue accounting cycle in NetSuite, converting current manual processes into a scalable, repeatable solution
• Liaise with the data warehouse team to reconcile source data, identify gaps, and drive corrections that ensure accurate data flows into accounting workflows
• Own the full invoicing cycle across all partner arrangements — revenue share, commissions, and other structures — from setup through collection
• Interpret and account for complex deal structures including tiered revenue share, variable commissions, clawbacks, and multi-element arrangements
• Ensure accurate revenue recognition under ASC 606 and draft technical accounting memos to support it
• Maintain the AR subledger, reconcile to the GL, and own month-end close across all partner revenue streams
• Use advanced SQL to independently pull, validate, and reconcile large transaction datasets across systems
• Read and interpret commercial contracts to surface accounting implications; partner with BD and Legal on new deal structuring
• Serve as the primary Finance contact for external partners on dispute resolution, remittance inquiries, and contract interpretation
• Oversee collections including aging review, escalation, and resolution of overdue balances
• Establish internal controls and support external audits related to revenue and partner accounting

Director of Revenue Accounting

• Design and build the end-to-end automated invoicing and revenue accounting cycle in NetSuite, converting current manual processes into a scalable, repeatable solution.
• Liaise with the data warehouse team to reconcile source data, identify gaps, and drive corrections that ensure accurate data flows into accounting workflows.
• Own the full invoicing cycle across all partner arrangements — revenue share, commissions, and other structures — from setup through collection.
• Interpret and account for complex deal structures including tiered revenue share, variable commissions, clawbacks, and multi-element arrangements.
• Ensure accurate revenue recognition under ASC 606 and draft technical accounting memos to support it.
• Maintain the AR subledger, reconcile to the GL, and own month-end close across all partner revenue streams.
• Use advanced SQL to independently pull, validate, and reconcile large transaction datasets across systems.
• Read and interpret commercial contracts to surface accounting implications; partner with BD and Legal on new deal structuring.
• Serve as the primary Finance contact for external partners on dispute resolution, remittance inquiries, and contract interpretation.
• Oversee collections including aging review, escalation, and resolution of overdue balances.
• Establish internal controls and support external audits related to revenue and partner accounting.

Engineering Manager

• Lead the architecture, development, and rollout of the Hotels CFAR platform — including offer/pricing/order/exercise APIs, the merchandising and UI SDK layer, synthetic rate bundling, and the exercise/payout infrastructure.
• Own partner integrations end-to-end: scope technical solutions, lead solutioning calls, design integration patterns, and partner with sales and Solutions to move partners from Discovery → Solutioning → Development → Live.
• Drive the foundation work that lets us scale: partner management portal, configuration tooling, self-serve onboarding — the infrastructure that decouples partner growth from engineering headcount.
• Be the senior technical voice in partner conversations — translate between partner engineering teams, our APIs, and our product strategy; own SLAs, performance, and partner-specific requirements.
• Partner with Product, Risk/Pricing, Ops, and GTM to align engineering output to business outcomes: attach rate, contribution profit, partner launch velocity, and loss ratio.
• Foster technical excellence — architecture reviews, mentorship, raising the bar on the senior ICs and tech leads on the team.

Engineering Manager – Fintech

• Lead the architecture, development, and rollout of the Hotels CFAR platform — including offer/pricing/order/exercise APIs, the merchandising and UI SDK layer, synthetic rate bundling, and the exercise/payout infrastructure
• Own partner integrations end-to-end: scope technical solutions, lead solutioning calls, design integration patterns, and partner with sales and Solutions to move partners from Discovery → Solutioning → Development → Live
• Drive the foundation work that lets us scale: partner management portal, configuration tooling, self-serve onboarding — the infrastructure that decouples partner growth from engineering headcount
• Be the senior technical voice in partner conversations — translate between partner engineering teams, our APIs, and our product strategy; own SLAs, performance, and partner-specific requirements
• Partner with Product, Risk/Pricing, Ops, and GTM to align engineering output to business outcomes: attach rate, contribution profit, partner launch velocity, and loss ratio
• Foster technical excellence — architecture reviews, mentorship, raising the bar on the senior ICs and tech leads on the team

Security Engineer

• Own and evolve our vulnerability management program with a focus on application security — container images, dependencies, code scanning, and runtime detection
• Build and maintain security tooling that integrates directly into CI/CD pipelines and developer workflows, so security happens automatically rather than as a gate
• Use AI extensively to write code faster, automate analyses that would otherwise require manual review, and build intelligent tooling that scales beyond what a small team could achieve manually
• Assess and improve how we leverage available telemetry across our systems
• Work directly with engineering teams to influence secure development practices — not by writing standards and documents, but by shipping tools and defaults that make the secure path the easy path
• Investigate and respond to security findings when needed, but spend more of your time building systems that prevent and detect issues than manually chasing them
• Adapt quickly as priorities shift — our team is agile and tomorrow's challenge may look different from today

Senior Security Engineer

• Own and evolve our vulnerability management program with a focus on application security — container images, dependencies, code scanning, and runtime detection
• Build and maintain security tooling that integrates directly into CI/CD pipelines and developer workflows, so security happens automatically rather than as a gate
• Use AI extensively to write code faster, automate analyses that would otherwise require manual review, and build intelligent tooling that scales beyond what a small team could achieve manually
• Assess and improve how we leverage available telemetry across our systems
• Work directly with engineering teams to influence secure development practices — not by writing standards and documents, but by shipping tools and defaults that make the secure path the easy path
• Investigate and respond to security findings when needed, but spend more of your time building systems that prevent and detect issues than manually chasing them
• Adapt quickly as priorities shift — our team is agile and tomorrow's challenge may look different from today's