Hopper

• The Associate Counsel will serve as a primary legal advisor on U.S. and international tax matters, providing guidance on the application of VAT, sales and use tax, and other indirect tax regimes affecting the company’s global operations.
• This includes analyzing the tax implications of pricing, fee structures, and marketplace transactions, as well as monitoring evolving legislation and regulatory changes in key markets.
• The role will require partnering closely with external advisors, finance, and compliance teams to ensure that tax policies and reporting practices align with legal obligations and business goals.
• A strong understanding of cross-border tax frameworks and experience managing audits, inquiries, and correspondence with tax authorities will be valuable in this role.
• In addition, the Associate Counsel will play a key role in structuring intercompany transactions and transfer pricing arrangements, ensuring consistency with both domestic and international tax requirements.
• This includes advising on internal cost allocations, service agreements, and intellectual property transfers between business entities, as well as supporting the preparation of tax documentation and disclosures.
• The candidate will also assist in the development and implementation of tax governance frameworks, internal controls, and compliance processes to mitigate risk and enhance operational efficiency.
• The ability to communicate complex tax concepts in clear business terms will be essential for success in this highly collaborative and strategic position.

Associate Legal Counsel – Tax and Business

Procurement

• Lead the vision and execution for building and optimizing supply connectivity (direct and through third parties) for hotels, vacation rentals, and car rentals.
• Ensure the connectivity infrastructure is designed for speed, reliability, and scalability.
• Drive initiatives to maximize supply depth and inventory completeness across all segments.
• Lead rate parity initiatives to ensure competitiveness and consistency across channels.
• Define and track supply performance metrics to monitor depth, performance, and resilience.
• Define the long-term product strategy for travel supply in alignment with company objectives.
• Own the product roadmap, prioritizing initiatives and balancing short-term impact with long-term scalability.
• Translate strategic goals into concrete initiatives with clear success criteria.
• Oversee integration and ongoing maintenance of content (descriptions, amenities, images, policies).
• Establish frameworks to ensure content is accurate, complete, and standardized across all supply sources.
• Manage and evolve room and property mapping systems to ensure accurate search results and eliminate duplicates.
• Manage and maintain the rate database for the PUSH API (availability, rates, and inventory).

Senior Product Manager – Travel Supply

Product Manager

• Manage a product roadmap for a set of features from inception through implementation and analysis: collect requirements, establish key performance metrics, craft the user experience, drive execution, and report on the impact
• Identify and prioritize the right problems to solve for users, partnering with business leaders to shape and drive business cases for product features.
• Collaborate with cross-functional teams (developers, designers, data analysts, and business leaders) to bridge the gap between technical complexities, user needs, and desired outcomes. This ensures clarity, drives efficient resolutions, and ultimately leads to a delightful user experience.
• Validate product-market fit through data-driven approaches and collaborate closely with data analysts to understand user behavior.
• Pare down an ideal feature to the minimum viable product: identify what's essential for us to know if this is a good idea, what's not, and how can we limit cost and risk?
• Work closely with our B2B partners to develop world-class solutions

Senior Product Manager – Enterprise, Commerce

Backend Engineer

• Design, build and operate API and full-stack solutions
• Operate autonomously but work closely with your fellow engineers as well as designer/PM to ensure high alignment
• Explore engineering improvements for the team and the product
• Collaborate cross-functionally with the product team, other Hopper teams and external partner teams
• Our group operates with very few meetings and emphasizes strong alignment and asynchronous decision making.

Senior Backend Software Engineer – Enterprise, Commerce

Frontend Engineer

• Design, build and review code for the portals
• Operate autonomously but work closely with your fellow engineers as well as designer/PM to ensure high alignment
• Explore engineering improvements for the team and the product
• Collaborate cross-functionally with the product team and other Hopper teams

Senior Frontend Software Engineer – Enterprise, Commerce

Account Manager

• As the Senior Account Manager, you will lead our commercial efforts for the Cars vertical.
• This will entail owning and managing a wide range of enterprise-level partnerships with ground transportation companies, third party providers and technology providers.
• You will work collaboratively with these suppliers to ensure Hopper can offer its end customers the best prices, products and experience available in the market.
• You will identify opportunities to maximize car rental sales in Hopper’s consumer and B2B marketplace, analyzing and sharing data insights, trends and growth opportunities with supplier partners.
• You’ll create and implement programs and enhancements that benefit our end customers.
• You will maintain close communication with suppliers, demonstrate the value of the Hopper marketplace and ensure support issues are resolved.
• Partner with the Travel BU leadership to define the growth strategy; identity initiatives to grow the business and develop executional plans.
• Serve as the primary point of contact with ground transportation providers, leading initiatives that optimize revenue and ensure customer satisfaction; conduct Quarterly Business Reviews with senior point of contacts, sharing market insights, competitive benchmarking and Hopper growth opportunities.
• Source, pursue and close deals and/or partnerships with new accounts on a Global level and depending on our demand needs.
• Collaborate cross-functionally with the rest of the Travel leadership team, and with teams such as Revenue Ops and Product, to deliver partner performance and partner satisfaction in the long-run.
• Secure competitive content, rates and availability from ground transportation partners. Manage the implementation of rate codes, rate types and other content qualifiers with suppliers.
• Identify opportunities for growth: Collaborate with ground transportation providers to target and achieve strategies that improve supplier performance, such as better pricing, increased revenue per booking, customer satisfaction, geographic expansion opportunities, marketing opportunities, etc.

Senior Account Manager, Cars

• As the Senior Account Manager, you will lead our commercial efforts for the Cars vertical. This will entail owning and managing a wide range of enterprise-level partnerships with ground transportation companies, third party providers and technology providers.
• You will work collaboratively with these suppliers to ensure Hopper can offer its end customers the best prices, products and experience available in the market.
• You will identify opportunities to maximize car rental sales in Hopper’s consumer and B2B marketplace, analyzing and sharing data insights, trends and growth opportunities with supplier partners.
• You’ll create and implement programs and enhancements that benefit our end customers. You will maintain close communication with suppliers, demonstrate the value of the Hopper marketplace and ensure support issues are resolved.
• Commercial Strategy - Partner with the Travel BU leadership to define the growth strategy; identity initiatives to grow the business and develop executional plans
• Strategic Account Management – Serve as the primary point of contact with ground transportation providers, leading initiatives that optimize revenue and ensure customer satisfaction; conduct Quarterly Business Reviews with senior point of contacts, sharing market insights, competitive benchmarking and Hopper growth opportunities
• Business Development – Source, pursue and close deals and/or partnerships with new accounts on a Global level and depending on our demand needs
• Cross-Functional Collaboration – Collaborate cross-functionally with the rest of the Travel leadership team, and with teams such as Revenue Ops and Product, to deliver partner performance and partner satisfaction in the long-run
• Commercial Operation – Secure competitive content, rates and availability from ground transportation partners. Manage the implementation of rate codes, rate types and other content qualifiers with suppliers
• Commercial Growth – Identify opportunities for growth: Collaborate with ground transportation providers to target and achieve strategies that improve supplier performance, such as better pricing, increased revenue per booking, customer satisfaction, geographic expansion opportunities, marketing opportunities, etc.

• Lead the vision and execution for building and optimizing supply connectivity (direct and third-party) for hotels, vacation rentals, and cars.
• Ensure connectivity infrastructure is designed for speed, reliability, and scalability.
• Own initiatives to maximize supply depth and inventory completeness across verticals.
• Drive rate plan parity initiatives to ensure competitiveness and consistency across channels.
• Define and track supply health metrics to monitor depth, performance, and resilience.
• Define the long-term product strategy for Travel Supply, aligned with company goals.
• Own the product roadmap, setting priorities and balancing short-term impact with long-term scale.
• Translate strategic objectives into actionable initiatives and clear success criteria.
• Oversee ingestion and ongoing maintenance of content (descriptions, amenities, images, policies).
• Define frameworks to ensure content is accurate, complete, and standardized across supply sources.
• Own and evolve room mapping and property mapping systems to ensure precise search results and eliminate duplication.
• Own and maintain the rates database for PUSH ARI (Availability, Rates, and Inventory).
• Partner with engineering to optimize infrastructure costs while preserving reliability.
• Manage supply-side promotions, ensuring proper integration into availability and pricing systems.
• Own rate distribution rules to maintain compliance, consistency, and competitiveness.
• Work with engineering, design, supply, and analytics to deliver roadmap priorities.
• Define and track KPIs and success metrics, iterating based on data-driven insights.
• Drive execution across commercial and product teams.

Senior Product Manager, Supply

• Lead the vision and execution for building and optimizing supply connectivity (direct and third-party) for hotels, vacation rentals, and cars.
• Ensure connectivity infrastructure is designed for speed, reliability, and scalability.
• Own initiatives to maximize supply depth and inventory completeness across verticals.
• Drive rate plan parity initiatives to ensure competitiveness and consistency across channels.
• Define and track supply health metrics to monitor depth, performance, and resilience.
• Define the long-term product strategy for Travel Supply, aligned with company goals.
• Own the product roadmap, setting priorities and balancing short-term impact with long-term scale.
• Oversee ingestion and ongoing maintenance of content (descriptions, amenities, images, policies).
• Define frameworks to ensure content is accurate, complete, and standardized across supply sources.
• Own and evolve room mapping and property mapping systems to ensure precise search results and eliminate duplication.
• Own and maintain the rates database for PUSH ARI (Availability, Rates, and Inventory).
• Partner with engineering to optimize infrastructure costs while preserving reliability.
• Manage supply-side promotions, ensuring proper integration into availability and pricing systems.
• Define and track KPIs and success metrics, iterating based on data-driven insights.

Paralegal

• Design and implement AI-powered solutions to streamline legal and compliance operations for HTS globally.
• Assist with regulatory affairs, including managing Hopper Money licensing and examination requirements across all U.S. states.
• Support contract administration, including drafting, reviewing, and coordinating negotiations for HTS partner agreements and amendments.
• Maintain compliance with internal controls requirements and certifications such as SOC-2, including managing legally required training and validating operational requirements.
• Explore and integrate AI tools to automate compliance and reporting processes where possible.
• Collaborate closely with Hopper’s Deputy General Counsel, senior leadership, business unit leaders, and outside counsel to address complex legal and regulatory challenges.
• Translate legal and compliance requirements into practical, tech-enabled solutions that support HTS’s business-to-business services and products.
• Communicate effectively with internal teams to provide clear guidance on legal and compliance matters.

Paralegal, HTS

Full-stack Engineer

• Craft, implement, and deploy sophisticated backend systems that power Hopper’s user experience.
• Grow and mature the Disruption and Insurance category of Hopper’s fintech portfolio of products.
• Plan, investigate, and scope upcoming projects owned by the engineer.
• Mentor other team members through pair programming or asynchronously via Slack.
• Write, review, and improve code; enhance system quality and reliability.
• Learn and adopt new technical concepts, services, and GCP features that provide value to the team.
• Participate in regular meetings to discuss ongoing projects and plan work for upcoming sprints.
• Lead and deliver complex, multi-month projects from inception to production.

Senior Software Engineer – Fintech / Disruption and Insurance

• Craft, implement, and deploy sophisticated backend systems that power Hopper’s award-winning user experience.
• Help grow and mature the Disruption and Insurance category of Hopper’s fintech product portfolio.
• Plan, investigate, and scope upcoming projects owned by you.
• Mentor other team members through pair programming and asynchronous communication.
• Write code, review code, and improve code; enhance system quality and reliability.
• Learn about and apply new technical concepts, services, or GCP features that provide value to the team.
• Participate in regular meetings to discuss ongoing projects and plan work for upcoming sprints.
• Lead and deliver complex, multi-month projects from inception to production.

Sr. Software Engineer – Fintech / Disruption and Insurance

• Crafting, implementing, and deploying sophisticated backend systems that power Hopper’s user experience.
• Planning, investigating, and scoping upcoming projects owned by the engineer.
• Mentoring team members via pair programming and asynchronous communication channels.
• Writing, reviewing, and improving production code.
• Learning and adopting new technical concepts, services, and GCP features that provide value.
• Participating in regular team meetings to discuss projects and plan upcoming sprints.
• Leading and delivering complex, multi-month projects to production.
• Collaborating with the Fintech team to grow the Disruption and Insurance product category.

Senior Software Engineer – Fintech, Disruption and Insurance

Engineer

• Planifier, analyser ou définir la portée d'un projet à venir dont vous aurez la responsabilité.
• Encadrer (mentorat) d'autres membres de l'équipe, que ce soit par la programmation en binôme ou de manière asynchrone via Slack.
• Écrire, réviser et améliorer du code.
• Apprendre un nouveau concept technique, un service ou une fonctionnalité de GCP qui apporte de la valeur à notre équipe.
• Participer à des réunions régulières pour discuter des projets en cours avec l'équipe et planifier le travail des prochains sprints.
• Crafting, implementing, and deploying sophisticated backend systems that power Hopper’s user experience.
• Grow and mature the Disruption and Insurance category of Hopper’s fintech portfolio of products.

Ingénieur logiciel senior – Fintech, produits de rupture et assurances

Customer Success Manager

• Define and execute Partner Success strategy for HTS Commerce from onboarding to sustained growth focused on partner satisfaction and revenue performance.
• Build and lead a team of Partner Success Managers and integration specialists responsible for onboarding, product enablement, and partner growth.
• Develop scalable onboarding and launch frameworks to accelerate time-to-value for new partners and align on success metrics and commercial outcomes.
• Serve as senior escalation and strategic thought partner to top-tier partners to drive retention and revenue.
• Collaborate closely with Product and Engineering to prioritize partner needs and with Sales, Legal, and Finance to support complex partner relationships.
• Leverage analytical tools and data to monitor product performance, assess customer feedback, and make data-backed decisions to optimize offerings.
• Build the team, infrastructure, and processes that ensure partners are set up for scale and shape HTS’ global B2B travel commerce strategy.

Senior Director, Commerce Partner Success

Ecommerce

• Définir et exécuter la stratégie de succès des partenaires pour HTS Commerce, de l'intégration à la croissance continue.
• Bâtir et diriger une équipe de gestionnaires du succès des partenaires et de spécialistes de l'intégration.
• Développer des cadres d'intégration et de lancement évolutifs pour accélérer la création de valeur pour les nouveaux partenaires.
• Agir comme point de recours principal et partenaire de réflexion stratégique pour les partenaires de premier plan.
• Collaborer étroitement avec les équipes de produits, d'ingénierie, commerciales, des opérations et du soutien.
• Tirer parti des outils d'analyse et des données pour suivre la performance des produits et prendre des décisions fondées sur des données.

Directeur principal, Succès des partenaires / Commerce électronique

Account Executive

• Enterprise Sales Execution: Own the full enterprise sales motion end to end across airlines and other large enterprises, driving to multi-million ACV goals
• Lead outbound prospecting, opportunity qualification, and enterprise deal execution
• Build and advance pipeline through targeted outreach, partner channels, and executive networks
• Pilot Design & Conversion: Design and execute pilots that convert into scaled, multi-year production deals
• Define success criteria tied to automation rate, AHT, recontact, CSAT, and margin impact
• Secure data access, escalation paths, and change management plans with the customer
• Commercial & Legal Navigation: Navigate complex procurement, legal, and InfoSec processes with credibility
• Lead InfoSec reviews, DPAs, and data residency discussions with enterprise buyers
• Negotiate and orchestrate SOWs that map pilot exit criteria to production commitments
• Structure pricing with durable economics, including consumption models, commit ramps, and multi-year terms with clear ROI and guardrails
• Protect gross margin while creating clear paths for expansion
• Cross-Functional Alignment: Partner with Solutions Engineering for integrations with Genesys, NICE, Five9, Talkdesk, Salesforce Service Cloud, or Zendesk
• Feed market insights to Product and Marketing to strengthen the playbook, collateral, and ROI models
• Customer Advocacy & Executive Engagement: Land referenceable wins and drive executive engagement strategies, including case studies and C-level sponsorship
• Convert early adopters into compelling references and case studies

Founding Enterprise Account Executive, AI

Sales

• Lead advertiser-side sales for HTS Media, with a focus on DMOs, hotel groups, airlines, and travel brands.
• Develop and execute the go-to-market strategy for driving adoption of our ad products.
• Own and exceed revenue targets through both individual contributions and leadership of a sales team.
• Build, mentor, and scale a high-performing sales team, creating repeatable sales processes and career development paths.
• Establish strong C-level and agency relationships, positioning HTS Media as a key partner for travel advertisers.
• Partner with product and marketing leadership to refine positioning, pricing, and packaging to meet advertiser needs.
• Represent HTS Media at industry events, conferences, and client meetings, acting as a visible leader in the market.
• Provide market feedback to product teams to influence the ad product roadmap and ensure alignment with advertiser demand.
• 8+ years in advertising or media sales, with a proven track record of selling to large advertisers and agencies.
• At least 3 years leading sales teams with measurable success in hitting and exceeding revenue targets.
• Strong understanding of advertiser priorities in performance marketing, retail media, or travel advertising.
• Experience selling new products and educating markets, ideally in high-growth or startup environments.
• Ability to recruit, coach, and lead a sales team while also driving individual contributions where needed.
• Skilled in C-level relationship building, negotiation, and closing complex, high-value deals.
• Existing relationships within the travel and advertising ecosystem are a strong plus.
• Entrepreneurial mindset with the ability to thrive in a fast-paced, high-growth environment.

Director of Sales

• Lead the commerce partner strategy, onboarding, and growth for HTS (Hopper Technology Solutions) travel commerce platform.
• Ensure long-term success of B2B partners across travel verticals including flights, hotels, and cars to drive revenue and improve traveler experiences.
• Sit at the intersection of partner growth, product enablement, and operations; build team, infrastructure, and processes for scalability.
• Define and execute Partner Success strategy from onboarding to sustained growth, focusing on partner satisfaction, product adoption, and revenue performance.
• Build and lead a team of Partner Success Managers and integration specialists responsible for onboarding, product enablement, and partner growth.
• Develop scalable onboarding and launch frameworks to accelerate time-to-value and align on partner goals, success metrics, and commercial outcomes.
• Serve as senior escalation point and strategic thought partner to top-tier partners to drive retention and revenue.
• Collaborate cross-functionally with Product, Engineering, Commercial, Operations, Sales, Legal, and Finance to prioritize and support partner needs.
• Leverage analytical tools and data to monitor product performance, assess customer feedback, and make data-backed decisions to optimize offerings.

Senior Director - Commerce Partner Success

As HTS continues to expand its reach as a leading travel technology company, we are looking for a Senior Director of Partner Success to lead the commerce partner strategy, onboarding, and growth for our travel commerce platform.
You will sit at the intersection of partner growth, product enablement, and operations, building the team, infrastructure, and processes that ensure our partners are set up for scale from day one.
Define and execute the Partner Success strategy for HTS Commerce, from onboarding to sustained growth, focused on maximizing partner satisfaction, driving adoption of additional travel products, and increasing overall revenue performance.
Build and lead a high-performing team of Partner Success Managers and integration specialists responsible for partner onboarding, product enablement, and day-to-day partner growth.
Develop scalable onboarding and launch frameworks to accelerate time-to-value for new partners and ensure ongoing alignment with partner goals, success metrics, and commercial outcomes.
Serve as a senior point of escalation and strategic thought partner to top-tier partners, helping them fully leverage our travel commerce platform to drive retention and revenue.
Work closely with Product and Engineering teams to prioritize and deliver partner needs. Collaborate with Sales, Legal, and Finance to structure and support complex partner relationships.
Leverage analytical tools and data to monitor product performance, assess customer feedback, and make data-backed decisions to optimize product offerings.