Deliver exceptional customer service to ensure client satisfaction.
Strive to meet and exceed sales targets and KPIs making meaningful contributions to the team’s overall performance.
Achieve lingerie, toy, and bondage sales goals.
Grow clienteling and IG followers outreach.
Read Honey Communications to develop and maintain in-depth product knowledge to competently and confidently address client inquiries and provide recommendations.
Cultivate strong relationships with clients, team members, and management to create a positive work environment.
Attend training sessions and complete “The Hive” tasks to ensure alignment with the Honey Birdette vision.
Assist in maintaining a visually appealing and well-organized, operationally sound store environment, including restocking merchandise and keeping displays clean and tidy.
Maintain and exhibit strong product knowledge to upsell, style, and deliver premium client experiences.
Resolve any client complaints with a sense of diplomacy and urgency to create maximum client satisfaction, escalating to a Boutique Manager, if necessary.
Uphold and adhere to all company policies and operational procedures.
Requirements
A high school diploma or equivalent experience.
Experience in a retail, client-facing, or customer service role.
Excellent written, verbal and interpersonal skills.
Familiarity with sales principles.
Positive attitude with an entrepreneurial mindset.
Ability to deliver a high standard of customer service and build exceptional customer relationships.
Energetic and proactive approach, capable of working independently and collaboratively on a team.
Strong attention to detail and organizational skills while managing multiple tasks in a fast-paced work environment.
Ability to maintain confidentiality and exercise discretion.
Basic computer skills, experience using POS software, inventory management tools.
Sales driven mentality - ability to achieve high expectations of sales goals.
Available to work a flexible schedule to meet the needs of the business, including closing shifts, weekends and holiday shifts.
Must have unrestricted access to work in the U.S.
Must be at least eighteen (18) years of age.
Able to lift and carry up to 25 lbs.
Perform frequent standing, walking, repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and work with cleaning chemicals.
Able to stand and walk for up to 8 hours per shift.
Ability to use technology (mobile devices, computers).
Ability to read instructions, reports, and information on computer/register screens and to key information into the computer daily.
Benefits
Competitive wages.
Generous retail sales incentive programs.
Encouraging & empowering environment with career progression and training opportunities.
Employee assistance program for mental health and counseling services.
401k, including a matching discount from the company.
Generous product discount!
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.